Hays Travel - Leigh Reviews 

1,019
TrustScore 5 out of 5

5.0

35 Bradshaw Gate, WN7 4NB Leigh, GB


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Rated 5 out of 5 stars

Due to a bad experience putting a holiday together ourselves. I now realise the huge benefits of using a travel agent. Hays travel at Leigh lancs have been fantastic. I'm sure all the staff are great,... See more

Rated 5 out of 5 stars

This is my 3rd booking this year with Dawn at Heys travel in Leigh. Once again the service from Dawn & her team was sensational..Nothing was too much trouble. Searching for best flight times & c... See more

Rated 5 out of 5 stars

We were welcome by the staff with big smiles. The company is doing everything just right. Good service, good customer care. Very satisfied with everything.

Rated 5 out of 5 stars

Was really nervous as have only been abroad a few times, spoke to Ellie in the Leigh branch, told her what me and my daughter were looking for. She spent ages showing us different options, and explai... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom

  • 01942419283

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,019)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

The lady who booked our cruise was…

The lady who booked our cruise was lovely. Very friendly very informative and efficient

January 14, 2026
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Hi Elaine, I’m truly happy to know I could help make your experience great one. Thank you so much for your kind feedback. We hope you have the most amazing time on your cruise! Please do pop in and let us know how it was - Yana :)

Rated 5 out of 5 stars

Amazing

Always a super, personalised & honest service.

January 12, 2026
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely review Karen, hope you have an amazing holiday - Ellie :)

Rated 5 out of 5 stars

Dawn as always was so helpful in…

Dawn as always was so helpful in finding our perfect holiday. Can’t praise her enough

January 12, 2026
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Reply from Hays Travel - Leigh

Thank you Sue, always a pleasure, can't wait to see a picture of you on that scary water slide 😂Dawn (ps no more celebrating lol)

Rated 5 out of 5 stars

First time booking with Hays

First time booking with Hays, the lady who helped me was called Yana, really helpful, put me at ease, felt relaxed and comfortable chatting about what we wanted for our holiday. Great experience and a fabulous deal. Will be booking again!

January 10, 2026
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Reply from Hays Travel - Leigh

Thankyou for your kind Review Lynsey. I hope you have an amazing Family holiday in Salou. We look forward to seeing you soon :) - Yana.

Rated 5 out of 5 stars

Weekend away

Always offering great deals and advice, easy to book with, great travel agency 👍

January 11, 2026
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Reply from Hays Travel - Leigh

Thank you for your lovely review Paul. Hope you have a great weekend away :)

Rated 5 out of 5 stars

I was given a lot of time and penmyce…

I was given a lot of time and patience and all my questions and queries were answered or dealt with,as well as my flight and cruise tickets sorted making it all very stress-free which was a great way to book a holiday especially as I am on my own.

January 10, 2026
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Reply from Hays Travel - Leigh

Aww thank you for your review, if you need anything please let us know. Your never on your own with hays travel. 😁

Rated 5 out of 5 stars

Had a lively experience booking a…

Had a lovely experience booking a flight with Yana at Hays. She was very helpful, easy to speak with and very cheerful.
One of her colleague’s even made me a lovely cup of decafe tea whilst I was waiting to see someone as they were very busy. Definitely recommend this travel agency. Good work ladies 👍👏👏

January 11, 2026
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thankyou for your kind review Diane. I'm pleased you had a great experience with us. We hope you have the most amazing time in Thailand! and safe travels - Yana :)

Rated 5 out of 5 stars

Great customer service and swift…

Great customer service and swift response. I wanted a holiday that allowed me to go to the same hotel as my sister who had booked at another Hays travel. Initially I only wanted 5 days , however after a discussion about how much better value a 7 night trip was i booked .

January 10, 2026
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Reply from Hays Travel - Leigh

I am so glad you got sorted and a bonus that you get an extra few days in the sun 😊Dawn

Rated 5 out of 5 stars

Very helpful

Nice staff, very helpful.

January 9, 2026
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

I am sure you will have the best time, Dawn

Rated 5 out of 5 stars

Always great experience at Leigh office…

Always great experience at Leigh office dawn now’s what I like and always sorts me a great holiday out all the other staff are very professional and polite it’s actually nice to walk into the shop 10 out of 10

December 30, 2025
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Reply from Hays Travel - Leigh

Thank you Gary, I am very jealous are you sure you don't need anyone to carry your bags lol, Dawn

Rated 5 out of 5 stars

Hays travel in Leigh Wn75bw

Hays travel in Leigh Wn75bw
Are always professional and helpful absolutely delightful.

December 30, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely review, I hope you all have a great time in Rhodes - Paige x

Rated 5 out of 5 stars

Yana who works in the Leigh store .…

Yana who works in the Leigh store is always very friendly,helpful and efficient. Nothing is too much trouble for her. I would highly recommend your company to friends and family.

December 28, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thankyou for your lovely review Christina. Always happy to help :) - Yana x

Rated 5 out of 5 stars

Excellent member of staff

The member of staff was professional throughout and a fantastic salesperson.

January 4, 2026
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thankyou for your lovely review Deborah. We hope you have an amazing time in Prague! - Yana :) x

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and informative

January 3, 2026
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely feedback, I am sure you will have the best time, Dawn

Rated 5 out of 5 stars

always excellent service the staff are…

always excellent service the staff are amazing taken time to sort out what we want been to them ten times this year now roll on next year

December 31, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely review Selina. I hope you both have an amazing time and we will see you soon :) - Paige x

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