Due to a bad experience putting a holiday together ourselves. I now realise the huge benefits of using a travel agent. Hays travel at Leigh lancs have been fantastic. I'm sure all the staff are great,... See more
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This is my 3rd booking this year with Dawn at Heys travel in Leigh. Once again the service from Dawn & her team was sensational..Nothing was too much trouble. Searching for best flight times & c... See more
We were welcome by the staff with big smiles. The company is doing everything just right. Good service, good customer care. Very satisfied with everything.
Was really nervous as have only been abroad a few times, spoke to Ellie in the Leigh branch, told her what me and my daughter were looking for. She spent ages showing us different options, and explai... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom
- 01942419283
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The lady who booked our cruise was…
The lady who booked our cruise was lovely. Very friendly very informative and efficient

Reply from Hays Travel - Leigh
Lovely travel agent they helped us find…
Lovely travel agent they helped us find what we was looking for, and at a reasonable price too.

Reply from Hays Travel - Leigh
The ladies at this shop are very…
The ladies at this shop are very friendly and helpful as always
I wouldn’t book anywhere else

Reply from Hays Travel - Leigh

Reply from Hays Travel - Leigh
Dawn as always was so helpful in…
Dawn as always was so helpful in finding our perfect holiday. Can’t praise her enough

Reply from Hays Travel - Leigh
First time booking with Hays
First time booking with Hays, the lady who helped me was called Yana, really helpful, put me at ease, felt relaxed and comfortable chatting about what we wanted for our holiday. Great experience and a fabulous deal. Will be booking again!

Reply from Hays Travel - Leigh
Weekend away
Always offering great deals and advice, easy to book with, great travel agency 👍

Reply from Hays Travel - Leigh
I was given a lot of time and penmyce…
I was given a lot of time and patience and all my questions and queries were answered or dealt with,as well as my flight and cruise tickets sorted making it all very stress-free which was a great way to book a holiday especially as I am on my own.

Reply from Hays Travel - Leigh
Had a lively experience booking a…
Had a lovely experience booking a flight with Yana at Hays. She was very helpful, easy to speak with and very cheerful.
One of her colleague’s even made me a lovely cup of decafe tea whilst I was waiting to see someone as they were very busy. Definitely recommend this travel agency. Good work ladies 👍👏👏

Reply from Hays Travel - Leigh
Great customer service and swift…
Great customer service and swift response. I wanted a holiday that allowed me to go to the same hotel as my sister who had booked at another Hays travel. Initially I only wanted 5 days , however after a discussion about how much better value a 7 night trip was i booked .

Reply from Hays Travel - Leigh
Lilly the assistant was very helpful…
Lilly the assistant was very helpful and understood our needs

Reply from Hays Travel - Leigh
Always great experience at Leigh office…
Always great experience at Leigh office dawn now’s what I like and always sorts me a great holiday out all the other staff are very professional and polite it’s actually nice to walk into the shop 10 out of 10

Reply from Hays Travel - Leigh
Hays travel in Leigh Wn75bw
Hays travel in Leigh Wn75bw
Are always professional and helpful absolutely delightful.

Reply from Hays Travel - Leigh
Yana who works in the Leigh store .…
Yana who works in the Leigh store is always very friendly,helpful and efficient. Nothing is too much trouble for her. I would highly recommend your company to friends and family.

Reply from Hays Travel - Leigh
Excellent member of staff
The member of staff was professional throughout and a fantastic salesperson.

Reply from Hays Travel - Leigh

Reply from Hays Travel - Leigh
Dawn was friendly knowledgeable and…
Dawn was friendly knowledgeable and really helpful great experience thank you!

Reply from Hays Travel - Leigh
always excellent service the staff are…
always excellent service the staff are amazing taken time to sort out what we want been to them ten times this year now roll on next year

Reply from Hays Travel - Leigh
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