Due to a bad experience putting a holiday together ourselves. I now realise the huge benefits of using a travel agent. Hays travel at Leigh lancs have been fantastic. I'm sure all the staff are great,... See more
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This is my 3rd booking this year with Dawn at Heys travel in Leigh. Once again the service from Dawn & her team was sensational..Nothing was too much trouble. Searching for best flight times & c... See more
We were welcome by the staff with big smiles. The company is doing everything just right. Good service, good customer care. Very satisfied with everything.
Was really nervous as have only been abroad a few times, spoke to Ellie in the Leigh branch, told her what me and my daughter were looking for. She spent ages showing us different options, and explai... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom
- 01942419283
5.0
Excellent
1K reviews
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Ellie was very informative with the…
Ellie was very informative with the booking of our 1st ever cruise.
February 1, 2026
Reply from Hays Travel - Leigh
Thank you for the lovely review Paula, I am sure you will have an amazing time on your first cruise :) - Ellie x
I always use hays travel for my cruise…
I always use hays travel for my cruise booking’s. The staff are very friendly and helpful with lots of information.
February 1, 2026
Reply from Hays Travel - Leigh
Thank you for your lovely words :) We hope you have an amazing time!!!
Dawn and her team are always helpful
Dawn and her team are always helpful, interested, informative and efficient. Makes a great start to the holiday!
January 31, 2026
Reply from Hays Travel - Leigh
Thank you Ian, always lovely to see you both x
Reply from Hays Travel - Leigh
Thank you for review Lorraine! I hope you have an amazing time - Ellie :)x
Your representative Yana was amazing…
Your representative Yana was amazing she listened to us and helped us book a perfect cruise and stay she took the time to look for best deal and to check everything and explained everything step by step. She was so friendly and helpful will be using her again
January 31, 2026
Reply from Hays Travel - Leigh
Thankyou for such a kind review Caroline. I'm glad I made the experience a positive one for you. We hope you have an amazing cruise, and look forward to seeing you soon! :) - Yana x
The staff are very helpful
The staff are very helpful, polite and professional when dealing with you, nothing is too much trouble.
January 25, 2026
Reply from Hays Travel - Leigh
Thank you for the lovely review Amanda. hope you have an amazing time - Ellie :)x
Friendly and efficient staff
Friendly and efficient staff. Always feel that they are looking after us
January 27, 2026
Reply from Hays Travel - Leigh
Thank you for your lovely review :) I am sure you will both have an amazing time and we look forward to booking your next one x
Reply from Hays Travel - Leigh
Thank you for the lovely review, I hope you both have an amazing time :) - Paige x
Very friendly helpful service
Very friendly helpful service. Holiday successfully booked.
January 29, 2026
Reply from Hays Travel - Leigh
Valerie Connell,
We are so happy to hear about your friendly and helpful experience, and that your holiday was successfully booked!
Lilly
The staff went out of their way to help…
The staff went out of their way to help us get the right information that we wanted
January 28, 2026
Reply from Hays Travel - Leigh
Thank you for the kind words. I hope you and your sister have an amazing time :) - Paige
Reply from Hays Travel - Leigh
Thank you for your lovely review Kathleen, hope to see you soon :) - Paige x
Reply from Hays Travel - Leigh
Thank you for the lovely feedback, I am sure you will have an amazing time, Dawn
From going in and asking about the…
From going in and asking about the holiday was first class.Never been on a cruise before the assistant gave us all the information we need and more.Went back day after and booked our holiday.
January 26, 2026
Reply from Hays Travel - Leigh
Thank you for the lovely feedback, I am sure this will be the first of many cruises, Dawn
Love going into hays travel to book my…
Love going into hays travel to book my holidays such nice assistance always smiling
January 18, 2026
Reply from Hays Travel - Leigh
Aw thank you so much for your lovely review it means a lot to us. You will have the best time! x
We had a fabulous experience
We had a fabulous experience, Yana the travel agent was most delightful she helped us to sort our holiday out. As we are travelling with family and all have there own ideas, she was very patient. WONDERFUL !!
January 17, 2026
Reply from Hays Travel - Leigh
Thank you for your kind review, Harvey. I’m really glad I could make the experience great for you all. We hope you have an amazing holiday - Yana :) x
They were extremely helpful in…
They were extremely helpful in everything and I would use them again 👌👌👌👌
January 20, 2026
Reply from Hays Travel - Leigh
Thank you for the lovely review Rob! I am sure you will have a great time! - Ellie :)
It’s people who make the difference
Dawn Bellis who looked after us was wonderful. The whole shop has a wonderful atmosphere of cheerfulness and efficiency. First port of call for travel needs in future.
January 18, 2026
Reply from Hays Travel - Leigh
Thank you Mr Cheesman, it was a pleasure to meet you both and I am sure this is the first of many new adventures, Dawn
The service provided by Ellie
January 17, 2026
Reply from Hays Travel - Leigh
Thankyou for the review David! Hope you have a lovely holiday :) - Ellie
Exceptional service from Dawn
Whilst everyone we deal with at the Hayes Leigh store is brilliant, we have to single out the manager Dawn.
Dawn has been so helpful, patient and understanding with what we were looking for (and in the past) with a couple of recent bookings. She’s just been an absolute star and a credit to the company.
January 12, 2026
Reply from Hays Travel - Leigh
Thank you for the lovely words, I always look forward to booking your next adventure, Dawn
The lady I spoke to was excellent…
The lady I spoke to was excellent finding me best deal Iam going alone but she helped me feel confident that ill be ok x
January 13, 2026
Reply from Hays Travel - Leigh
Thankyou for your lovely review Judy. We hope you have an amazing time on your Elvis tour🕺🎶I am not jealous at all! - Yana
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