Gemma and Poppy were extremely helpful, did their upmost to accommodate us at a very difficult time and short notice. Can’t praise them enough. We will be booking our next trip there, hopefully fo... See more
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The staff are welcoming and really try to find a holiday to match all your requirements and budget. A big thank you to Laura today, who remembered the details of a holiday booked in Jan at the Pres... See more
Hays worked strategically with partners in the country to flesh out a 5 week adventure. There was a lot of detail to tease out and make sure all the dots matched up. We could trust these will all com... See more
Company replied
Gemma was very knowledgeable and extremely helpful when booking our trip to Orlando. She put us at ease and reassured us that Hays would sort out all the details for park tickets and extras, and we go... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 Hough Lane, PR25 2SA, Leyland, United Kingdom
- 01772970563
4.9
Excellent
603 reviews
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Extremely Helpful staff
Gemma and Poppy were extremely helpful, did their upmost to accommodate us at a very difficult time and short notice.
Can’t praise them enough.
We will be booking our next trip there, hopefully for a happier situation.
July 25, 2026
excellent service
The staff are welcoming and really try to find a holiday to match all your requirements and budget. A big thank you to Laura today, who remembered the details of a holiday booked in Jan at the Preston branch when Leyland was closed.
July 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff were very helpful
The staff were very helpful. They got our party exactly what we wanted. They went that extra mile to make sure we got the holiday of a lifetime. So easy to book. Love, love, love ,the service we got.
July 24, 2026
Reply from Hays Travel - Leyland
Thank you so much Jean for taking the time to leave a review of your time spent with us, we were all so pleased to hear your very kind words regarding the service you got as that perfectly summed up what we are all about here at Hays Travel Leyland.
We remain at your disposal on the lead up to your holiday and hope it will be all that you dreamed of.
Have an amazing time.
The Leyland Team.
Reply from Hays Travel - Leyland
Thank you so much Alex for taking the time to leave a review of your time spent with us, we all really do appreciate it.
We remain at your disposal throughout, so if you need any further assistance then please don't hesitate to get back in touch.
We hope you have an amazing time.
Kind regards from
The Leyland Girls.
Reply from Hays Travel - Leyland
Thank you so much Craig for your latest review and booking, it was a pleasure to see you back in branch.
As always if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing time in Egypt and we hope to see you back in store for your next getaway very soon.
Kind regards
The Leyland Girls.
Hays worked strategically with partners…
Hays worked strategically with partners in the country to flesh out a 5 week adventure. There was a lot of detail to tease out and make sure all the dots matched up. We could trust these will all come together when we go (7 months)!
Just waiting on full documentation now...
July 9, 2026
Reply from Hays Travel - Leyland
Thank you so much Chris for taking the time to leave a review of your time with us, we really do love to hear our customers views.
We love a challenge here at Hays and are so pleased to have found you your perfect adventure and we will let you know when those all important documents are ready for you to collect.
Have an amazing time.
Kind regards
The Leyland Team.
Excellent customer as always from…
Excellent customer as always from Laura. I just give her what I'm looking for and she finds me exactly what I want. I can not fault her one bit.
July 15, 2026
Reply from Hays Travel - Leyland
Thank you so much Sarah for your latest review and of course booking, Laura was so pleased to hear them.
It was a pleasure to see you back in store once again and we thank you for your continued support of our little branch.
We hope you have an amazing time and hope to see you back gain very soon.
Kind regards
The Leyland Girls.
Poppy at the leyland branch cold not…
Poppy at the leyland branch cold not have been more helpful, answered all our questions and the whole process was quick and easy.
we were seen straight away and remembered us phoning the night before. Very professional
July 15, 2026
Reply from Hays Travel - Leyland
Thank you so much Linda for your lovely review of your time spent with Poppy, she was so pleased to hear your kind words.
We remain at your disposal should you require any further assistance on the run up to your holiday and we hope you have a fantastic time away.
Happy holidays from
The Leyland Team.
Great member of staff very helpful
July 5, 2026
Reply from Hays Travel - Leyland
Thank you so much Andrew for taking the time to leave a review of your visit with us, we all really do appreciate it.
Thank you also for your booking, if we can help further in any way then please don't hesitate to get back in touch.
Have an amazing time.
Kind regards from
The Leyland Team.
Reply from Hays Travel - Leyland
Thank you so much Aileen for taking the time to leave us an amazing 5 star review, all the girls were thrilled to hear you found them helpful and friendly.
We continue to be at your disposal should you have any further questions or can be of further assistance.
We hope you have a fantastic holiday.
Kind regards from
The Leyland Team.
We always book our holiday with Hays…
We always book our holiday with Hays Travel we find the staff incredibly helpful and always look for the best holidays and price to suit our group, the staff are very friendly and knowledgeable about the area we look at, always a happy atmosphere in the Leyland Branch.
July 12, 2026
Reply from Hays Travel - Leyland
Thank you so much Jacqueline for your latest review and booking, it was a pleasure to see you back in branch once again.
We all think your very kind words sum us up perfectly and we hope your latest getaway is as amazing as all the rest.
Have a fantastic time.
The Leyland Team.
Reply from Hays Travel - Leyland
Thank you so much Shaun for taking the time to leave a review of your time spent with us, we really do appreciate it.
Thank you also once again for your booking and if we can help further in any way then please don't hesitate to get back in touch.
Have an amazing holiday.
Kind regards from
The Leyland Team.
First but not our booking with Hays Travel.
This was our first booking with Hays Travel but it will not be the last. Our booking was completed by Olivia who explained all our options that were available. Oʻ
July 2, 2026
Reply from Hays Travel - Leyland
Thank you so much David for your lovely review of your time spent with us, in particular Olivia who was thrilled with your very kind words and the fact that you would happily return to our little branch.
You are welcome back anytime and we hope to see you back in store for your next getaway very soon.
Kind regards from
The Leyland Girls
Staff went above and beyond looking for…
Staff went above and beyond looking for the right cruise at the right price and value for money. They also kept us upto date and kept us in the loop via phone calls or e mails. Couldn't fault the professional service that we received. A credit to your company.
July 7, 2026
Reply from Hays Travel - Leyland
Thank you so much Martin for taking the time to leave us a review of your visit with us. We was all thrilled to read your very kind words.
We hope you have an amazing cruise and are here if you need any further advise or assistance, thank you once again for your booking.
Kind regards
The Leyland team.
Reply from Hays Travel - Leyland
Thank you so much James for your latest booking and review, it was a pleasure to see you back in branch.
As always we remain at your disposal and of course you know where we are if we can assist in any other way.
Have a great holiday.
The Leyland girls.
First Visit to Hays Travel in Leyland
First Visit to Hays Travel in Leyland. Great service as well with Gemma. Nothing was to much trouble. Gave Gemma my requirements and Budget. The Holiday was sorted and chosen in no time. Great customer service. Highly recommended and I will be using Hays Travel again.
June 29, 2026
Reply from Hays Travel - Leyland
Thank you so much Scott for taking the time to leave a review of your time spent with us and welcome to the Hays family. We are so pleased you chose to entrust us with your all important holiday and even more so to hear that you will be using our little branch for future holidays, we can't wait to welcome you back in store very soon.
Have an amazing holiday.
Kind regards
The Leyland team.
Reply from Hays Travel - Leyland
Thank you so much Paul for taking the time to leave a review of your time spent with us. We really do appreciate it.
Thank you once again for your booking and we hope you have an amazing time.
If we can help further in any way then please don't hesitate to get back in touch.
Happy holidays from
The Leyland team.
All the team were very helpful and…
All the team were very helpful and informative and helped to find are holiday.
June 17, 2026
Reply from Hays Travel - Leyland
Thank you so much Peter for your very kind review of your time with us, we are so pleased we managed to find your your perfect holiday and we hope you have an amazing time.
Happy holidays from,
The Leyland girls.
Excellent service
Gemma was very knowledgeable and extremely helpful when booking our trip to Orlando. She put us at ease and reassured us that Hays would sort out all the details for park tickets and extras, and we got a great deal too with discounts and meal plan. She was so personable and friendly and genuinely made us feel so excited for our holiday and relaxed that we are in safe hands, thank you Gemma ☺️
June 14, 2026
Reply from Hays Travel - Leyland
Thank you so much for your very kind words Michelle, we really do love to hear our customers views on their time spent with us and we agree with every one of yours.
Gemma really does put you at ease and builds the excitement leaving you nothing to do but pack and you couldn't be in safer hands.
We hope you have a fantastic time in Orlando.
Kind regards
The Leyland team.
Staff extremely helpful…
Staff extremely helpful took time to listen to what we wanted from our holiday. Wasnt pushy to get us to book we came home to have another look decided it was what we wanted so went back the next day and hooked our holiday. Chatted to us about holidays we may like in the future and gave us the information we asked for. Great service
June 11, 2026
Reply from Hays Travel - Leyland
Thank you so much for your amazing 5 star review, we really do appreciate hearing your thoughts of your time spent with us.
It is never our intention here at Hays travel to rush you in to your all important holiday decision but instead advise you and give you all the time you need to make the right one.
Thank you once again for your booking and we all hope you have a fantastic holiday.
Kind regards
The Leyland team.
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