Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... See more
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This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... See more
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What can I say,Gemma is a delight, she knows exactly what our needs are and always comes up with the goods.She knows we are budget cautious in this tough economic climate but somehow always finds the... See more
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The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 Hough Lane, PR25 2SA, Leyland, United Kingdom
- 01772970563
4.9
Excellent
638 reviews
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Personal contact
April 30, 2026
Reply from Hays Travel - Leyland
Thank you so much John for taking the time to leave us a review of your time with us.
We remain at your service for anything you may need on the lead up to your holiday where we'd be happy to help.
We hope you have an amazing time.
Kind regards
from the Leyland branch.
Poppy was very friendly and helpful.
April 29, 2026
Reply from Hays Travel - Leyland
Thank you so much Susan for taking the time to leave us a review of your time with us, we really do appreciate it.
Welcome to Hays, if we can help you further in any way on the run up to your holiday then please feel free to get back in touch,
We hope you have an amazing holiday.
Kind regards
The Leyland team.
A great service
Pleasant, knowledgeable staff at your Leyland shop. Particularly Gemma and Laura who worked with us. Nothing was too much trouble.
April 29, 2026
Reply from Hays Travel - Leyland
Thank you so much for your kind review of your visit with us, we really do love to hear how we did.
We're so pleased you chose us to book your all important holiday and we all hope you have a fantastic time away.
Happy holidays
from the Leyland branch.
Always booked our holidays at the…
Always booked our holidays at the Leyland branch. The staff are knowledgeable, friendly, professional and will go the extra mile for their clients. Big shout out for Olivia as she booked our holiday this time.
April 26, 2026
Reply from Hays Travel - Leyland
Thank you so much Merryl not only for taking the time to leave us a review of your recent visit but also for your continued support of our little branch. It really means a lot to us.
We hope you have a fantastic time on your latest getaway and hope to see you back in branch very soon.
Happy holidays
from the Leyland branch.
Cruise holiday
Our travel agent Olivia was really friendly and very helpful when booking our p&o cruise at Leyland store would definitely recommend
April 25, 2026
Reply from Hays Travel - Leyland
Thank you so much Jean for trusting us to book your all important holiday. We know how much this means to our customers and never take your trust for granted.
We hope you have a fantastic cruise and if we can help further in any way then please don't hesitate to pop back in to store where we'd be more than happy to help.
Kind regards
from the Leyland team.
The ladies in Leyland
The ladies in Leyland, are really helpful.
I think everytime we book a holiday, we will be going to them.
They are knowledgeable, helpful, polite.
April 21, 2026
Reply from Hays Travel - Leyland
Thank you so much Julie for your lovely review of your time with us.
We really do appreciate it. We're all thrilled to hear you found us helpful and knowledgeable as that's exactly what we strive to be.
We thank you once again for booking with us and hope you have a fantastic holiday.
Kind regards
from the Leyland girls.
Reply from Hays Travel - Leyland
Thank you so much Dave for taking the time to leave us a review of your visit with us. We're thrilled to hear you thought we gave excellent service and if we can help further in any way then please don't hesitate to get back in touch.
Have an amazing time.
Kind regards
The Leyland team.
The lady was very helpful who booked…
The lady was very helpful who booked our holiday, it was quick and easy
April 19, 2026
Reply from Hays Travel - Leyland
Thank you so much Janine for your lovely review as it sums up nicely what we are all about.
Our job is to make sure your holiday is booked quickly and efficiently to take the stress out of things for you.
We hope you have an amazing time.
Happy holidays
from the Leyland branch.
As always an enjoyable experience the…
As always an enjoyable experience the staff are very knowledgeable about places and hotels
April 19, 2026
Reply from Hays Travel - Leyland
Thank you so much Tony for not only taking the time to leave us another amazing review but also for your continued support in us.
If we can help further in any way then please don't hesitate to get back in touch.
We hope you have a fantastic time.
Happy holidays
From the Leyland team.
Reply from Hays Travel - Leyland
Thank you for your review of your time with us, we really do appreciate you taking the time to do it.
We hope you got everything you needed whilst booking but if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing holiday.
Kind regards
The Leyland team.
Efficient, friendly and competitive service.
The agent, Olivia, listened carefully to our holiday requests. She compared flights from different airports and discovered that,on this occasion, paying for half board at the hotel of our choice was cheaper than taking the B&B option!
The booking was made, confirmed and checked to our satisfaction in a very reasonable time.
April 14, 2026
Reply from Hays Travel - Leyland
Thank you so much for your lovely review of your time with us.
Getting you the best value for money is always our aim and
we're so pleased you went onto book your holiday with us and hope you have an amazing time.
If we can help you further in any way then please don't hesitate to get in touch.
Kind regards from
the Leyland team.
Quick and easy once again
Quick and easy once again. Makes the whole process stress free. Gemma and Laura knowledgeable, helpful and reassuring.
April 14, 2026
Reply from Hays Travel - Leyland
Thank you Gary for taking the time to leave us a review from your visit with us, it's so nice to hear our customers thoughts of how this went.
We hope you have an amazing time in Cape Verde and if there is anything else we can help you with then don't hesitate to get in touch.
Kind regards from
The Leyland team.
Really helpful and polite staff at the…
Really helpful and polite staff at the leyland branch i will be using them now going forward for my holidays
April 11, 2026
Reply from Hays Travel - Leyland
Thank you so much Stuart for your lovely review on your time with us, it is very much appreciated.
Thank you also for trusting us to book your holiday as we know how important these are to our customers.
We are here to help in any way further should you need it.
Happy holidays
from the Leyland branch.
We were seen by Gemma
We were seen by Gemma. What an absolute credit to your company she is.
Nothing was to much trouble, very knowledgable, open and completely honest when discussing our requirements.
April 9, 2026
Reply from Hays Travel - Leyland
Thank you Neil for your amazing review of your time with us.
Gemma was so happy to hear your lovely comments.
Thank you for trusting us to book your all important holiday and if we can help further at all then please just get back in touch.
We hope you have an amazing time.
Happy holidays
From the Leyland team.
I visited the branch in Leyland
I visited the branch in Leyland, Lancashire on 08/04/26.
The staff were all extremely welcoming, helpful and friendly.
April 8, 2026
Reply from Hays Travel - Leyland
Thank you for taking the time out of your day to leave us such a lovely review Jane, we really do appreciate it.
We strive to be everything you said so we was more than happy to hear you also thought so.
Thank you once again for booking with us and we hope you have an amazing holiday.
Kind regards
The Leyland branch.
The staff was very helpful with booking…
The staff was very helpful with booking are holiday and Gemma was the best a big Thankyou for your help
April 9, 2026
Reply from Hays Travel - Leyland
Thank you so much Marie for taking the time to leave us a review of your visit with us, it was lovely to read as we are here to help you every step of the way from booking stage to getting home so if you need any further assistance then please don't hesitate to ask.
Have an amazing time.
Kind regards
the Leyland team.
staff very helpful and informative and…
staff very helpful and informative and answered all my questions
March 25, 2026
Reply from Hays Travel - Leyland
Thank you for taking the time to leave us a review of your time with us, we really do appreciate it.
We're so pleased you put your trust in us to book your holiday and we hope you have an amazing time.
Happy holidays
from the Leyland team.
The staff were very welcoming and…
The staff were very welcoming and understanding of our requests. Gemma (store manager) could not have been more helpful. Very knowledgeable and nothing was too much for her. She really paid attention and made it feel like she was going to do her very best to help us find a holiday at this late stage. Both Gemma and the other lady were very relaxed about helping, even though we had 2 kids with us.
This was probably the best experience we have had booking a holiday, and even left with ideas for next year.
March 29, 2026
Reply from Hays Travel - Leyland
Thank you so much for your very kind review of your visit with us.
We really do appreciate it and as you rightly state, we try our very best to make the booking of your holiday as stress free as possible as we know it is a very important decision for you to make and entertaining bored children is all part of the service here at Hays travel Leyland.
Thank you once again for booking with us and we very much hope to see you again for next years getaway.
Have an amazing time.
Kind regards
From the Leyland team.
Friendly and very eficent service.
March 29, 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave us a review of your time with us. We really do appreciate it and love to hear our customers views.
We hope you have a fantastic time away and if you need anything more from us then please don't hesitate to get back in touch.
Kind regards
From the Leyland team.
Excellent
Excellent! Got us the best price for cruise. Could not have been more helpful. I shall be back.
March 27, 2026
Reply from Hays Travel - Leyland
Thank you so much for putting your trust in us to book your holiday for you.
We are so pleased to hear you'd happily come back to us for your next trip. It means the world to us.
We hope you have the best time and if we can help further in any way then please don't hesitate to get back in touch.
Kind regards
From the Leyland team.
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