Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... See more
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This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... See more
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What can I say,Gemma is a delight, she knows exactly what our needs are and always comes up with the goods.She knows we are budget cautious in this tough economic climate but somehow always finds the... See more
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The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 Hough Lane, PR25 2SA, Leyland, United Kingdom
- 01772970563
4.9
Excellent
638 reviews
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Reply from Hays Travel - Leyland
Thank you Carole for your review of your time with us as it sums up perfectly what we are all about here at Hays travel Leyland.
We hope we covered all of your holiday needs but if we can help further in any way then please don't hesitate to get back in touch.
Kind regards
The Leyland team.
Poppy was very friendly
Poppy was very friendly, knowledgeable and helpful with good recommendations
June 3, 2026
Reply from Hays Travel - Leyland
Thank you Chris for taking the time to leave us a review of your booking experience, we have passed your very kind words on to Poppy.
Thank you once again for booking with Hays and particularly our little branch here at Leyland and we hope you have an amazing holiday.
If we can help further in any way then please don't hesitate to get back in touch.
Kind regards
The advice we got from Gemma was…
The advice we got from Gemma was excellent. Not sure what sort of holiday we needed, ended up booking a Norwegian cruise with Fred Olson company. Looking forward to the holiday
June 3, 2026
Reply from Hays Travel - Leyland
Thank you Patricia for taking the time to leave us such a lovely 5 star review, we really do appreciate it.
It doesn't surprise us in the slightest you ended up leaving us with a cruise as Gemma is so passionate about cruising, her enthusiasm must have rubbed off on you.
We hope you have an amazing time.
Kind regards
The Leyland team.
Hays travel shop experience
Great staff very helpful new what she was taking about. Best travel shop experience. Will use again.
June 3, 2026
Reply from Hays Travel - Leyland
Thank you Geoffrey for leaving us a review of your time spent with us, we love to hear our customers thoughts and were thrilled to hear that you would book with us again.
Thank you once again for your booking and we hope you have the best time and we'll see you for your next holiday very soon.
Kind regards
The Leyland team.
Leyland Branch.
Leyland Branch.
Gemma always goes that extra to help to personalise your holiday she is so helpful nothing is too much trouble
June 2, 2026
Reply from Hays Travel - Leyland
Thank you Diane for your amazing review of your time spent with us.
Gemma was so pleased to hear your very kind words, she really does go the extra mile for every customer and her passion for holidays really shines through.
Thank you once again for booking and we hope you have a fantastic time.
Kind regards
The Leyland team.
Great knowledge of resort I was looking…
Great knowledge of resort I was looking at .lovely staff .
May 24, 2026
Reply from Hays Travel - Leyland
Thank you Ian for your latest review, it was lovely to see you back in store to book your next getaway.
Thank you for your continued support of our little branch.
Happy holidays from all the girls, we hope you have a fab time and hope to see you back in branch soon.
The Leyland team.
Cruise holiday
Oliva eas very helpful she took the time to explain everything to us.we booked a cruise .with olivias assistance we both left happy
May 30, 2026
Reply from Hays Travel - Leyland
Thank you so much Mary for taking the time to leave us a review of your time with us.
We have passed your kind words on to Olivia who was so pleased to hear you found her so helpful.
Thank you once again for your booking.
Kind regards
The Leyland team.
Reply from Hays Travel - Leyland
Thank you so much Gloria for your latest review of your time with us, it was a pleasure to see you back in store and we thank you for your continued support of our little branch.
We hope you have another amazing holiday and hope to see you back in store very soon.
Kind regards from
The Leyland team.
Reply from Hays Travel - Leyland
Thank you so much Graham for taking the time to leave us a review of your time with us, it is greatly appreciated.
We hope you have an amazing time and if we can help further in any way then of course you know where we are.
Happy holidays from
the Leyland team.
Reply from Hays Travel - Leyland
Thank you so much Elaine for your lovely review of Olivia and your visit with us, we really do appreciate it.
Thank you once again for booking with us and if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing time.
Happy holidays from
The Leyland Branch.
Excellent service from Gemma
Excellent service from Gemma. Friendly, knowledgeable and helpful. First time booking through this travel agent, will definitely book through them again and would recommend highly.
May 17, 2026
Reply from Hays Travel - Leyland
Thank you so much for leaving us a review of your time with us, we really do love to hear our customers views and are thrilled to hear you would book with us again.
Welcome to the Hays family and we hope you have a fantastic holiday.
Kind regards
The Leyland team.
Olivia and Genma were so helpful and…
Olivia and Genma were so helpful and informative about all things Cruises. They made the experience so easy and enjoyable and shared top tips and hints to help us.
Definitely recommend!
May 17, 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave us a review of your time with us, we really do appreciate it.
We are blessed here in the Leyland branch to have our very own cruise expert who lives and breaths all things cruise related.
We hope you have a fantastic time.
Kind regards
The Leyland branch.
Gemma was extremely helpful in helping…
Gemma was extremely helpful in helping chose our holiday. We always find Hays people in Leyland very pleasant and helpful
May 17, 2026
Reply from Hays Travel - Leyland
Thank you so much for your lovely review of our little branch, we are all thrilled to hear you found us all pleasant and helpful.
Of course if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing time.
Kind regards
The Leyland team.
Fantastic very informative and…
Fantastic very informative and knowledgeable, lovely lady
May 14, 2026
Reply from Hays Travel - Leyland
Thank you so much Sharon for taking the time to leave us a review of your visit with us.
We are so pleased you trusted us with your all important holiday and we hope you have an amazing time away.
If we can help further in any way then please don't hesitate to get back in touch,
Happy holidays
from the Leyland team.
the girls all try their best to get u…
the girls all try their best to get u were you want to go.
March 22, 2026
Reply from Hays Travel - Leyland
Thank you so much Sheila for taking the time to leave us a review of your time with us, we really do appreciate it.
Thank you also for booking with us and if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing time.
Kind regards
from the Leyland team.
Friendly greeting
Friendly greeting , very helpful and knowledgeable staff , understood what I was looking for and got me the best deal available , as a solo traveller and not great at online booking it was all made very easy 😀 👍
May 3, 2026
Reply from Hays Travel - Leyland
Thank you so much Ian for taking the time to leave us a review of your visit.
It sums up exactly what we are here for to make the booking for your all important holiday as stress free for you as possible.
Thank you once again for booking with us and we hope you have an amazing time.
Kind regards
the Leyland team.
Reply from Hays Travel - Leyland
Thank you so much Janet for your review of your time with us.
We love to hear how your visit went and we are so pleased you went on to book with us and entrust us with that all important decision.
We hope you have a fantastic time.
Happy holidays
from the Leyland branch.
Excellent service and staff.
Staff are very friendly, helpful and knowledgeable.
When we want to look for a holiday they always explain what we would like and look for the best deals available.
Poppy and Gemma are the agents who helped us through the booking process.
May 2, 2026
Reply from Hays Travel - Leyland
Thank you so much Gordon for your lovely review.
It was so nice to see you in store once again for your next getaway.
As always we remain at your service for any further help or advice leading up to your holiday and we hope to see you again very soon.
Have the best time
from the Leyland team.
Gemma was great and sorted everything…
Gemma was great and sorted everything out for me Thanks
May 1, 2026
Reply from Hays Travel - Leyland
Thank you so much Tony for your lovely review of Gemma and your visit with us.
We are so pleased to hear Gemma managed to sort out everything you wanted and are here of course should you need any more help or advice.
We hope you have an amazing time.
Kind regards
from the Leyland team.
Personal contact
April 30, 2026
Reply from Hays Travel - Leyland
Thank you so much John for taking the time to leave us a review of your time with us.
We remain at your service for anything you may need on the lead up to your holiday where we'd be happy to help.
We hope you have an amazing time.
Kind regards
from the Leyland branch.
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