Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... See more
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This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... See more
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What can I say,Gemma is a delight, she knows exactly what our needs are and always comes up with the goods.She knows we are budget cautious in this tough economic climate but somehow always finds the... See more
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The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 Hough Lane, PR25 2SA, Leyland, United Kingdom
- 01772970563
4.9
Excellent
638 reviews
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friendly staff that explained…
friendly staff that explained everything and found the best deal for us
March 26, 2026
Reply from Hays Travel - Leyland
Thank you for your lovely review of your visit with us. We really do appreciate you taking the time to do it.
We love to hear our customers views and are so happy to hear you found us friendly.
Thank you for putting your trust in us to book your holiday and if we can help you further in any way then please don't hesitate to get back in touch.
Kind regards
From the Leyland team.
It’s always a pleasure to visit hays in…
It’s always a pleasure to visit hays in leyland, all the staff are very pleasant & so knowledgeable and also have great patience nothing is to much bother
Will always find you what you want
March 17, 2026
Reply from Hays Travel - Leyland
Thank you so much Lawrence for your fantastic review of your visit with us. It was a pleasure to also see you back in store and to once again book your next getaway with us.
Thank you once again for your continued support and we hope to see you again very soon.
Have a great time.
The Leyland team.
Very helpful and pleasant staff.
March 22, 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave us such a lovely review. We really do appreciate it and love to hear how our customers visit went.
We hope you have an amazing time and if we can help further in any way then please don't hesitate to get in touch.
Happy holidays.
From the Leyland team.
Very helpful gave good knowledge of my…
Very helpful gave good knowledge of my choice of area and situation they did want they offered to find me options within the day
February 26, 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave us such an amazing review Catherine. We really do appreciate it.
It was a pleasure to book you and we all hope you have a fantastic time in Croatia.
If you need any more help with anything then you know where we are.
Happy holidays from all the girls at the Leyland branch.
Reply from Hays Travel - Leyland
Thank you for taking the time to leave us such a lovely review of your visit with us. We really do appreciate hearing our customers views.
We're so pleased you chose to entrust us with booking your holiday with us and we hope you have an amazing time in Cape Verde.
Happy holidays from the Leyland team.
Knowledgable and friendly staff who…
Knowledgable and friendly staff who responded promptly to queries
February 7, 2026
Reply from Hays Travel - Leyland
Thank you for your kind review of your visit with us. We really do love to hear our customers thoughts.
We're so pleased you trusted us to book your hard earned holiday with us and we hope you have an amazing time in Egypt.
Happy holidays from the Leyland team.
Got served staight away
Got served staight away, no waiting.
The assistant was very helpful towards our needs and looked for all the things we had asked for.
Booked a geat holiday there and then.
Very happy customers.
March 1, 2026
Reply from Hays Travel - Leyland
Thank you so much Julie for taking the time to leave us such an amazing review. We really do appreciate it.
We're so pleased to have found you your perfect getaway and hope you have an amazing time away.
Kind regards from the Leyland team.
Great service as usual
February 25, 2026
Reply from Hays Travel - Leyland
Thank you so much for your latest review and booking Peter.
It was a pleasure to see you in store once again.
We hope you have an amazing time and hope to see you back in store for your next adventure very soon.
From all the girls at the Leyland branch.
While waiting to speak to Nicole we…
While waiting to speak to Nicole we noticed that the gentleman being seen was deaf. Nicole did an excellent job to make sure the gentleman fully understand everything and was 100% happy before he left the shop.
Well done Nicole 10/10
March 1, 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave us a review of your visit. We really do appreciate it.
We have passed on your kind words to Nicole who was thrilled to hear them.
Thank you once again for your latest booking.
We hope you have an amazing time.
Kind regards from the Leyland branch.
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave us a review of your visit.
We really do love to hear how our customers visit went and we are so pleased it ended with a booking in your case.
Thank you once again for booking with us and we wish you a very happy holiday.
Kind regards from the Leyland branch.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. This was our first time booking a cruise and they were able to explain everything and address my concerns and give good advice. It took all the hassle out of booking a holiday. Very relaxed experience.
February 26, 2026
Reply from Hays Travel - Leyland
Thank you so much Sherrie for taking the time to leave us a review of your time with us. We really do appreciate it.
We have our very own cruise expert here at Leyland who is the fountain of knowledge for all thing cruise related.
Thank you once again for your booking. We hope you have a fantastic voyage.
Kind regards from the Leyland branch.
Excellent Service Hays Travel
We dealt with a young Lady called Olivia who was very professional. Nothing was to much trouble, very informative in every way. Will definitely use Hays Travel again.
February 26, 2026
Reply from Hays Travel - Leyland
Thank you so much taking the time to leave such a fantastic 5 star review. We have passed on your kind words to Olivia who was so pleased to hear them. Thank you once again for booking with us. We hope you have an amazing time.
Kind regards from the Leyland branch.
Holiday 2026…
Was very helpful took the time to find us exactly what we wanted couldn't have asked for anything to be done differently
February 24, 2026
Reply from Hays Travel - Leyland
Thank you so much for your lovely review. It really does mean the world to us to hear our customers views and we're so pleased you was happy with your visit.
Thank you once again for booking with us and we wish you an amazing holiday.
Kind regards the Leyland team.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Couldn’t do enough for us.,
February 23, 2026
Reply from Hays Travel - Leyland
Thank you so much Susan for your lovely review. It really means the world to us here at Leyland to know that we made the best impression on our customers and judging by your kind words we did just that.
We hope you have an amazing holiday.
Kind regards from all at the Leyland branch.
Welcome smile made it easy to chat
Welcome smile made it easy to chat, very patient with our choices and we are very happy with the results. We would highly recommend a visit.
February 21, 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave us such a lovely review, we really do appreciate hearing our customers views on their visit and we're thrilled you would recommend us and we're happy with your results.
We hope you have a fantastic holiday.
Kind regards from the Leyland branch.
Reply from Hays Travel - Leyland
Thank you once again Margaret for your latest booking. It was a pleasure to see you back in store.
We hope you have a fantastic time and hope to see you again very soon.
Kind regards
The Leyland team
Popped into Hays yesterday
Popped into Hays yesterday, Gemma was really helpful and very knowledgeable. Booked a short break for Easter, and we’ll definitely be back in for our next trips.
February 17, 2026
Reply from Hays Travel - Leyland
Gina,
Thank you for taking the time to share your thoughts with us.
We're happy to hear that you found Gemma helpful and knowledgeable. Thank you for booking your trip with us; we look forward to helping you plan future trips!
Happy holidays.
Leyland, Hays Travel team
Very knowledgeable
Very knowledgeable, friendly good advice and very easy to talk to.
Quick and easy confirmation
February 15, 2026
Reply from Hays Travel - Leyland
Thank you for taking the time to leave us an amazing 5 star review. We really do appreciate hearing how our customers visit went. Thank you once again for booking with us. We hope you have the best time.
Kind regards from the Leyland branch.
Gemma was amazing
Gemma was amazing, found us exactly what we were looking for!! Cant wait to book more trips.
February 16, 2026
Reply from Hays Travel - Leyland
Thank you so much Megan for your lovely review, we have passed your kind words onto Gemma who was thrilled with them. We can't wait to book you again also.
Happy holidays from the Leyland team.
Gemma was fantastic-very knowledgable…
Gemma was fantastic-very knowledgable and honest.
February 15, 2026
Reply from Hays Travel - Leyland
Thank you so much Vicky for your kind review of Gemma, we have passed your comments onto Gemma who was thrilled to hear them. Thank you once again for your booking. We hope you have an amazing time.
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