Lorraine @ hays travel Lisburn was so patien, polite and answered all questions fully. Give me holiday options that suited my family needs
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I wouldn't book with anyone else only through hays , kerry is always the one i would deal with but if kerry is unavailable the rest of the girls are absolutely amazing.They always find the best days a... See more
Booking our holiday in Hays travel was quick and very straightforward. The assistant compared prices and advised which was the best. We also got an extra £100 discount.
We were greeted at the moment we entered the shop. The staff are friendly and helpful with everyone who came in. Kerry was very good to help us book our holiday. She is amazing with her knowledge of t... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Bow Street, BT28 1BN, Lisburn, United Kingdom
- 02892290227
4.9
Excellent
1K reviews
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The agent was amazing helping me get…
The agent was amazing helping me get exactly what was required
February 27, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Best travel shop around
Would not use anyone else hays lisburn best shop by a mighty mile nothing is too much for them girls
March 1, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Listening to learn
Listening to what I wanted asking sensible questions and fulfilling my holiday requests professionally. Totally satisfied holiday booked
February 21, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Kerry was so helpful and efficient…
Kerry was so helpful and efficient nothing was a problem ,we book most of our holidays with her.
February 26, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Lucy was fantastic
Lucy was fantastic. Professional, friendly and helpful. Woukd definitely contact her again for any more holidays!
February 22, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
The girl was very pleasant and helpful…
The girl was very pleasant and helpful answered any questions I had she was so nice 😊
February 21, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Helpful and take their time with you…
Helpful and take their time with you while planning your holiday
February 20, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Excellent support for a first time cruiser!
From my first enquiry to now the girls have been very helpful, I had alot of questions and they answered no problem, they made the whole booking process very easy and I'd definitely recommend them 😀
February 18, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Always so helpful the girls in lisburn.
February 17, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
First class experience
Hays travel is always my first go to when looking a holiday in particular (Lisburn branch) as they are professional and most helpful always a pleasant experience 😊
February 11, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Great experience
Lucy was lovely, nothing was a problem. Went out of her way to make sure I was happy with the hotel and the area. Would highly recommend Hays travel. Thank you Lucy 😊
February 18, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Excellent Customer Experience!
Kerry was our point of contact for our booking for Mexico. Kerry was amazing from explaining the different options in our hotel, and listening to what we wanted from our holiday. I changed the dates a few times, but this wasn’t a hassle at all. Excellent customer service. We haven’t used a travel agent in a few years, it’s definitely took the pressure off. I would recommend your Lisburn store in a heart beat.
February 17, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Try to book all my holidays in Hays…
Try to book all my holidays in Hays travel all staff are knowledgeable and friendly and very helpful. This time is was Chloe who looked after us and she was great. Now looking forward to our holiday
February 14, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Great friendly, helpful, knowledgeable staff. Listened to what we wanted and got us all booked. Definitely will be back. Thank you x
Great friendly, helpful
February 1, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Super service from start to finish
I messaged the team on FB and they were so quick and helpful, messages, calls and a booking. Delighted
February 13, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Hays Lisburn Absolutely Brilliant
Extremely helpful service on the message board originally then lovely Rachel called me back a little later. She was so friendly and helpful and couldn't do enough to help me and answer my millions of questions lol. Absolutely top notch. Delighted with my experience particularly as I was quite nervous as its a trip of a lifetime tbh. First class all round
February 13, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Rachel was amazing
Rachel was amazing. She priced many ideas for us and was always very welcoming.
February 14, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Sian was amazing, prompt responses and always happy to make alterations to our iteneary until we got just what we wanted. Thanks so much 😊
Sian was amazing, prompt responses and always happy to make alterations to our iteneary until we got just what we wanted.
Thanks so much 😊
February 13, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
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