I wouldn't book with anyone else only through hays , kerry is always the one i would deal with but if kerry is unavailable the rest of the girls are absolutely amazing.They always find the best days a... See more
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Booking our holiday in Hays travel was quick and very straightforward. The assistant compared prices and advised which was the best. We also got an extra £100 discount.
I was seen to right away by a lovely girl called Lucy as I knew where we wanted to book the same place and hotel as this year it was all done in good time no rush she went through every detail to mak... See more
Company replied
We were able to find exactly what we were looking for, quickly - and an even better hotel than expected. Rachael Russell was professional, friendly, competent and put us both at ease.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Bow Street, BT28 1BN, Lisburn, United Kingdom
- 02892290227
4.9
Excellent
1K reviews
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Booking for a party
Joanna was very helpful and listened to what I felt our party was needing and tried to find something that suited everyone. Thank you Joanna. I have now joined the app and sent payment through the link all very smoothly.
July 20, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
very knowledgeable team
It’s always easy dealing with Hays Trays in Lisburn, all the girls are very clued in to what’s on offer.
July 11, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Very helpful an took alot time to find…
Very helpful an took alot time to find us what we wanted very courteous
July 16, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Sian was very helpful
Sian was very helpful. She provided the information I needed very quickly and had us booked on our holiday with ease. Thank you Sian.
July 15, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Really great help especially when not…
Really great help especially when not knowing areas and hotels Rachel was amazing in advising me
July 7, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Friendly and helpful staff we have used…
Friendly and helpful staff we have used the Lisburn branch a few times and not had any problems
July 12, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Sian made it easy for us to book
Sian made it easy for us to book, listened to what we needed from our holiday and gave us options- patience of a saint!
July 11, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Really easy to get a trip booked
Really easy to get a trip booked, ladies were really helpful
July 9, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Holiday booked …
Thanks once again for booking our holiday for us,Nothing ever a problem and always helpful and lovely to deal with thank you.
July 7, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Another great holiday booked great…
Another great holiday booked great value for money all staff friendly had a great experience thanks again
July 8, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
The staff are always helpful and can’t…
The staff are always helpful and can’t do enough to meet my requirements
July 1, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Staff in Lisburn Hayes are so helpful…
Staff in Lisburn Hayes are so helpful and professional. Excellent customer service.
July 3, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
We saw an advert in the window and went…
We saw an advert in the window and went in to ask about it. We said what we were looking and we got an exceptional deal. The agent couldn't do enough for us. She showed us a few ideas and found the right one for us. So easy to deal with and everything clearly explained. Was honest about everything . Went over all the final checks and got us booked on our flights. Will be going back again . Lovely staff. All very friendly and welcoming. 5 stars from us 😄👍
June 28, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Lucy from Hays Travel Lisburn was such…
Lucy from Hays Travel Lisburn was such a great help in helping to organise my husbands 40th birthday surprise. It was slightly tailored and she made sure all areas of the holiday was covered whilst giving me different options in terms of accommodation and what was available etc!
June 27, 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
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