We have booked holidays with Hays for some years and have never been disappointed. Our latest booking was made with Annie at Allerton Road branch and she was very helpful.
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Our little advisor who's nam.e escapes .me couldn't have. Been more helpful in finding us a break in Weymouth next year. We'll be back soon to look for so.mewhere in June. A pleasurable experience
Company replied
Have always had a good experience with the service you provide & staff are always very helpful wich is why I have already booked a holiday for June 2p27. Many thanks.
The 1st desk ahead of us when we walked in was a young girl, she gave us a big smile and welcomed us. we set about sorting our holiday out and Scarlett our young girl was lovely, very patient and kept... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
88/90 Allerton Road, L18 2DG, Liverpool, United Kingdom
- 01514386610
4.9
Excellent
810 reviews
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Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
My problem was dealt with by Gloriaat…
My problem was dealt with by Gloriaat Allerton Td Liverpool and ended with a satisfactory outcome
January 8, 2026
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Gloria who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Fantastic service
Joanne and Nicola were very knowledgeable and helpful, and made the booking process stress free. I would definitely recommend their services to others and use them again for future trips.
January 4, 2026
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola and also Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
We cannot wait to hear all about it :)
Kindest Regards
Jeni
Branch Manager
Jenny at Hays Travel Allerton Road…
Jenny at Hays Travel Allerton Road Liverpool organized our very first cruise holiday. With us not being familiar with this type of holiday, Jenny went into detail about everything we needed to know,from arranging two cabins next to each other, drinks packages, excursions and adjoining flights with transfers. We left the shop a lot more knowledgeable about the cruise experience and the holiday that we booked.
December 30, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. i hope you have the most amazing Cruise, Until then we will be helping you every step of the way :)
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Excellent
Joanne who helped me with booking was brilliant, didn't feel rush, went through everything professionally, friendly, she was excellent, very knowledgeable. I found all the staff extremely friendly, helpful in the Allerton Road branch
December 31, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Staff very helpful specially Joanna
Staff very helpful specially Joanna, who has booked many holidays for us.
December 1, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Lovely helpful member of staff...
Lovely helpful member of staff.... patient helped us choose the holiday we wanted thankyou
December 6, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Amazing Experience
I was served by Maxine and I must say what a great experience I had booking with her although she was working in a different store. She was very patient with my severely autistic girlfriend who kept changing her mind on hotels but we got there in the end thank you for the great experience.
November 19, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Maxine who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Very friendly staff
November 15, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Got me a better deal than online
Got me a better deal than online, would definitely recommend
November 14, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Lovely staff always helpful to go the…
Lovely staff always helpful to go the extra mile
November 7, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Issy who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Knowledge and efficient staff who were…
Knowledge and efficient staff who were friendly and interested in the customer
October 28, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Issy who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Very pleasant and helpful staff.
November 1, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Jayne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Really helpful listened to what we…
Really helpful listened to what we wanted in the holiday
Megan was a great help
October 20, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Megan who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
It’s always 5 stars at Hays Allerton Rd
It’s always 5 stars at Hays Allerton Rd they completely understand what we want and always find a suitable holiday for us
October 20, 2025
Reply from Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Isabelle who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
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