Just booked another holiday with Louis Matthews at Hays Travel. Louis is always happy to help and just found us a great deal on a multi centre holiday for a special birthday! He has a passion for trav... See more
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Full of useful information made sure I was happy with what I was booking and made sure I was aware of absolutely everything that I needed to know. Louis was so helpful and will always be my first cont... See more
Louis offers a very efficient, professional service. This is our second time with him, we explained our preferences and he came up with another fabulous holiday for us. Everything was covered thorough... See more
Company replied
Louis always makes booking holidays so stress free and easy. Finding me the best deals and value for money. I wont use anyone else for my holidays.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Louis Matthews, NE65, Morpeth, United Kingdom
- 01665 465015
4.9
Excellent
112 reviews
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Couldn’t ask for a better service
Couldn’t ask for a better service, I messaged Louis on Tuesday, what sort of holiday we were after next day he sent me holidays to suit wot we wanted and picked one which was spot on! he’s a star!
June 12, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated.
I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated.
I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
We have used Louis for a few years now…
We have used Louis for a few years now and wouldnt go through anyone else -he has helped us book most of our holidays
Nothing is too much trouble for him
Highly recommend
May 10, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Fantastic service as always from start…
Fantastic service as always from start to finish! Hotel fabulous and even better entertainment 👌 Thank you Louis Matthews..
May 1, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis goes above and beyond to find you…
Louis goes above and beyond to find you the right accommodation for your dream holiday
April 19, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Well advised well spoken went into…
Well advised well spoken went into every detail about our trip
April 18, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis is always great and so very…
Louis is always great and so very helpful. Always professional and goes above and beyond. I wouldn’t use anyone else now to book holidays
March 6, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Booked my last few holidays with Louis
Booked my last few holidays with Louis, I just wouldn’t go anywhere else.
February 2, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Holiday booking
Prompt response from Louis, excellent service with detailed information given
February 13, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis Matthew’s
Louis was fantastic, very helpful and knowledgeable. First class service . Would highly recommend
February 11, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Superb Service
Louis was extremely helpful in helping us find the perfect holiday which suited all of our requirements. He went above and beyond and got us a great deal.
Not the first time we've used Louis and certainly won't be the last. 10/10 recommend!
February 2, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
5* experience everytime
Louis is amazing he always finds the best deals and takes the stress away when looking for a holiday, he explains everything and gives the best recommendations 5* everytime
February 2, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Have used Louis on numerous occasions…
Have used Louis on numerous occasions and he has come up with some amazing holidays for myself and my disabled son. Can’t recommend him enough.
January 25, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Having used Louis before you know that…
Having used Louis before you know that everything is taken care of. The holiday was all booked and we were checked in for the flight during that phone call.
January 25, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
what a lovely friendly professional…
what a lovely friendly professional chap louis is . A credit to your company.
January 20, 2024
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
The Personal Touch…
I cannot praise the efficiency of Louis enough in booking our flights to Vancouver ! As a family of 6 he made it stress free with going above and beyond in service . Which was a huge help to our family . Highly recommend him so book with confidence! Melissa Curry
October 22, 2023
Unprompted review
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis helped us with our first family…
Louis helped us with our first family holiday abroad.
The thought of booking a holiday abroad was so stressful but Louis made the process so easy!
He is extremely helpful and was available to talk to about any queries or worries leading up to the holiday too!
I would highly recommend Louis and I will be using him for all future bookings!
Thanks again Louis for making a first time holiday booking so easy and stress free!
We had an amazing time and couldn’t have done it without you!
October 21, 2023
Unprompted review
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking. I'm pleased you all had an amazing time. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Fantastic service
So supportive on the phone, when I called to book Louis found us a much better deal that worked for all members of the party. Very happy to once again book with Louis
November 8, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
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