Just booked another holiday with Louis Matthews at Hays Travel. Louis is always happy to help and just found us a great deal on a multi centre holiday for a special birthday! He has a passion for trav... See more
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Full of useful information made sure I was happy with what I was booking and made sure I was aware of absolutely everything that I needed to know. Louis was so helpful and will always be my first cont... See more
Louis offers a very efficient, professional service. This is our second time with him, we explained our preferences and he came up with another fabulous holiday for us. Everything was covered thorough... See more
Company replied
Louis always makes booking holidays so stress free and easy. Finding me the best deals and value for money. I wont use anyone else for my holidays.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Louis Matthews, NE65, Morpeth, United Kingdom
- 01665 465015
4.9
Excellent
112 reviews
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Louis who is so helpful
Louis who is so helpful. Goes out of his way to make your trip go smooth 👏😄
November 7, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
I was very pleased with the response…
I was very pleased with the response from Louis at Hays Travel. I phoned and he was out of office until the next day, so I messaged him because it was something that needed booked quickly before it sold out and he returned my message and then phoned me and I got everything sorted there and then. He was a great help.
November 4, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
5 Star service thank you louis
September 24, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis made everything easy and stress…
Louis made everything easy and stress free, finding us the perfect holiday, would definitely use Louis for any future bookings
August 30, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis is a fantastic travel consultant
I’ve booked two holidays through Louis each one he’s been an absolute star so helpful and made my holiday experience an easy one he sorted everything out and will definitely be booking more holidays through him.
August 23, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Excellent service.
After dropping Louis a message his reply was really fast offered a fantastic holiday at a really good price. Service was excellent all booked within 15 mins. Highly recommend.
August 17, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Great service great deal and even got…
Great service great deal and even got a discount on the airport parking.
August 13, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Fabulous service and very helpful !
August 11, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Great helpful trustworthy service!
Great helpful trustworthy service!! Just booked another holiday with Louis and couldn’t be happier. Will be booking this way from now on. Thanks
July 21, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis is very helpful and efficient at…
Louis is very helpful and efficient at his job always gets us the best deal we book through him all the time
August 7, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis was brilliant went above and…
Louis was brilliant went above and beyond nothing was to much trouble for him if he said he would ring me straight back he did I was very impressed
I had seen the holiday advertised on Fb I sent a private message it took 3 days to get back to me by then the holiday was booked with Louis he’s a credit to the company and hope he is still working with hays when I book my next holiday
July 27, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis had gave great customer service
Louis gave great customer service. He was happy to come up with alternative options. To find the perfect holiday for the my party of seven
July 18, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Booking with Louis is always so easy
Booking with Louis is always so easy, he’s extremely helpful and nothing is too much.
July 14, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Fantastic service
Fantastic service, Louis was so helpful and patient. He found out us the perfect holiday.
Thank you 😊
July 7, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis made my booking so easy
Louis made my booking so easy. He took care of everything and made sure I got the best deal to suit my needs. His customer service was outstanding and he went above and beyond which shows his commitment to his job. Well done Louis your help and advice was really appreciated. 👏
July 8, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis was very helpful and made me at…
Louis was very helpful and made me at ease when I booked
July 4, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays.
Louis Matthews
Personal Travel Consultant
01665 465015
Louis goes above and beyond to make it…
Louis goes above and beyond to make it as easy as possible for you, nothing is too much trouble, we will defo use Louis again
June 21, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays. Louis Matthews
Personal Travel Consultant 01665 465015
Louis was really helpful I couldn’t…
Louis was really helpful I couldn’t find any holidays that I liked and thought the prices were stupid, Louis found me a holiday in Turkey the first one he sent us we really liked the look of all booked up for august 2024 ☀️✈️
May 25, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays. Louis Matthews
Personal Travel Consultant 01665 465015
Iv booked a couple of holidays with…Bella
Iv booked a couple of holidays with Louis Matthews Amazing service .would highly recommend him
May 16, 2023
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays. Louis Matthews
Personal Travel Consultant 01665 465015
Reply from Hays Travel - Louis Matthews
Thank you for taking the time to review your booking experience. Much appreciated. I look forward to booking your future holidays. Louis Matthews
Personal Travel Consultant 01665 465015
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