Hays Travel - Lucy Taylor Reviews 

Lucy was very helpful when booking our holiday she was recommended by a friend. Gave us the best price and beat all the quotes we got. Great communication and dealt with everything promptly would recommend and definitely use her again for future holidays

Lucy went above and beyond to help sort my holiday even outside her working hours!!!! Such a credit to the travel company - will defo be recommending her and using her in future :)

Lucy went above and beyond to help us find accommodation at the hotel we decided to go to even though we changed dates and destinations a few times. She even price matched

Lucy was excellent - very proactive and listened to our aims for our holiday very carefully and responded with proposals which met those goals. She delivered an exceptional service, working with us to achieve our dream holiday. She responded to all queries quickly and positively and was incredibly helpful in guiding us through the options available and always making sure we got exactly what we were hoping for in a holiday.

Lucy help me book our first ever cruise to the Norwegian fjords.
Nothing was to much trouble, any questions I had Lucy answered.
Very reassuring to know that if I had any questions she would answer.

I’ve just booked our 2nd cruise through Lucy for 2028.

Lucy, hand pick our bucket list holiday for the unique experience we were looking for. Great quotes and very helpful.

Excellent service from Lucy. All questions answered promptly.

We have booked our holidays with Lucy @ Hays Travel for the last 3 to 4 years She is friendly, professional, and always goes above and beyond to help us find the right holiday. The booking process is always smooth and stress free, and Lucy takes the time to answer any questions and make sure everything is sorted properly. We would not book with anyone else and highly recommend Lucy @ Hays Travel.

Very helpful and knowledgeable support from Lucy. She really understood what I wanted from a holiday, and provided me with a variety of options. I would highly recommend booking with her, as she goes above and beyond.

Lucy was extremely helpful despite me not giving her much to work with! And she put my mind at rest with the destination we were considering. Once we had decided on where, she came up with the perfect hotel and we're very excited for our holiday. Thank you Lucy 😊

Quick thank you to Lucy Taylor (Hays Travel) for finding us lovely accommodation in Tenerife for our next holiday and arranging us flights from & to our airports of choice, including transfers. Thank you also for sorting it all out so quickly, within 24hrs in fact, before she had to leave for a business trip abroad. We even changed our mind about the type of accommodation we required, Lucy took it all in her stride and came back to us with exactly what we wanted. We're very excited to experience our Sun filled holiday and on our return. We'll be sure to book another very reasonable holiday through you and Hays Travel. Thank you Lucy

Lucy arranged a fantastic holiday for us in Vietnam, it was perfect from the start to the end. Despite the Middle East conflict and flights cancelled, Lucy kept in touch daily and worked tirelessly to get us safe flights home to the UK. We have left holiday arrangements to Lucy now for 3 holidays and will be asking her to arrange our next holiday. The reassurance and protection Lucy offers and her work behind the scenes has made travelling easy for us.

very very helpful went above and beyond even booked
assisted travel for us Thanks Lucy.

Lucy was very helpful with the details & advice she provided. She even managed to get our trip booked despite being unwell at the time of booking.

We had a really good experience booking with Lucy. She dealt with our booking straight away, sent all the details over on the same day.
Would definitely book use Lucy again.

Lucy, has booked several holidays for me.
She always listens & answers any question promptly & professionally.
Thank you Lucy

Very helpful and great service made booking a holiday very simple and stress free

Lucy has been absolutely amazing at finding us another family trip to turkey
Again I gave her a briefing about what we were looking for and she found the perfect hotel for our budget, she spend most of her day guiding me through with her personal recommendations
Very quick turn around and so professional to deal with

I would highly recommend her especially for her for her personal touch and nothing is ever to much

5* rating from us

Lucy goes above and beond to find the right holiday to suiet all your needs

Our friends recommended speaking to Lucy in regards to booking our Christmas trip next year. She was so helpful in helping us find the perfect trip for us!

We were that impressed we have now booked our may holiday with her too 😊