Hays Travel - Lucy Taylor Reviews 

Lucy goes above and beond to find the right holiday to suiet all your needs

Our friends recommended speaking to Lucy in regards to booking our Christmas trip next year. She was so helpful in helping us find the perfect trip for us!

We were that impressed we have now booked our may holiday with her too 😊

Lucy was absolutely fantastic in helping us book our Lapland trip for next year. She was incredibly patient and took the time to go through lots of different options with us, making sure we found the one that was right for our family. Nothing ever felt rushed, and no question was too much trouble. Her knowledge, attention to detail, and friendly approach made the whole process stress-free and enjoyable. We’re so excited for the trip and couldn’t have done it without her help — thank you, Lucy!

Lucy has lots of patience in sorting out a lovely holiday, as i wanted specific dates and flights. Now planning Vietnam with Lucy for 2026

Lucy gave us great options for our weekend in Vienna and made the arrangements for our flights and accommodation quickly and efficiently. She was so helpful and responsive and gave the impression that nothing was too much trouble! I would definitely recommend her services.

Just booked a trip through Lucy for next year, she was very accommodating with my many questions and gave so much information for different options. Would definitely recommend!

This is the second time Lucy has booked a trip for me . On both occasions she was responsive , helpful and suggested alternatives . She has a good knowledge and can make recommendations based upon her own genuine experience .
Trips have not yet been taken but I know that she will be available up until the day we depart . Highly recommend 👍

Lucy was fantastic! She gave us some great options and we had all the information to make an informed decision about where we wanted to celebrate our 10 year wedding anniversary. Thanks Lucy! Can’t want until next year

I texted Lucy and she wasn’t working, however she still sorted my holiday out on her day off.
Lucy always goes above and beyond to sort my holidays out.

Honestly this lady is amazing I highly recommend Lucy, will admit think I’m getting addicted to her face book page the offers that are on there are simply exciting to read and so easy to book as Lucy bless her does all the work for you and keeps you upto date all the way, Now that I’ve found her along with the fab service I wouldn’t go anywhere else, Thankyou Lucy x

Lucy was there for me over a couple of weeks when i was looking at different trips she sent me. When i finally made up my mind she made it all stress free and was very reassuring

Very quick response with two quotes which exactly met our requirements.

Returning customer booking with Lucy. As always very friendly and extremely helpful. I am quite picky and Lucy is very patient and understanding. Would 100% recommend booking with Lucy!!

Lucy is amazing and I wouldn’t book my holiday with anyone else! She has booked my last 5 I think ! Can’t recommend her enough!

Lucy was fab in helping us get our holiday booked. From our initial query to the booking, she asmwered my MANY questions and queries, with no pressure to rush or book at anytime. It's also reassuring Lucy is with us ongoing with any issues before and during the holiday. It's nice have the same person to deal with, not just a stranger at the end of the phone, different each time you call!

Lucy Taylor was amazing in booking our honeymoon to Florida and the Bahamas, securing the best package and making the process effortless. Highly recommended!

Lucy was really helpful and gave great suggestions. She sent over all the information quickly and made booking this holiday stress free! Would highly recommend using her.

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Another seamless procedure booking with Lucy . Fabulous price on a holiday to Mexico that I would not be brave enough to go on without the reassurance that Lucy has booked and sorted everything 😎. Since I booked my first (as the responsible adult)abroad holiday through Lucy she has literally opened up the door to the world for me! Just need a lottery win now to fund my ever growing list of places to go !! If you have any hesitations about visiting a destination I can’t recommend Lucy enough to remove any doubts 🤩

Lucy was great throughout the process of booking our dream trip to Lapland. I had a lot of questions and she was really accommodating and gave expert advice! Would definitely book with her again and recommend :)