Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... See more
Company replied
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Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before a... See more
Company replied
Karen was really helpful it was really nice to know she had researched the cruise we booked and supplied us with expert advice
Company replied
We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us d... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 High Street, SO41 9AF, Lymington, United Kingdom
- 01590 679411
4.9
Excellent
437 reviews
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Excellent all round
Excellent responsive service from the Lymington branch both through email & phone calls
July 10, 2024
Reply from Hays Travel - Lymington
Thankyou so much for your lovely review! I hope we can help with any of your future travel plans Kind regards
Mia
Reply from Hays Travel - Lymington
Thank you for your kind words. We're glad you found our service quick, friendly, and efficient.
Kind regards
Lymington
Laura was very helpful and explained…
Laura was very helpful and explained everything to me
July 3, 2024
Reply from Hays Travel - Lymington
We're so glad to hear that you had a positive experience. We appreciate your kind words about Laura's helpfulness.
Kind regards
Lymington
Catherine was very patient and booked…
Catherine was very patient and booked us flights and hotel as we requested.
June 22, 2024
Reply from Hays Travel - Lymington
Thank you for your kind review. We are glad you were happy with the service you received.
Kind regards
Catherine
Travel consultant
Travel consultant Mia, very helpful and informative. We gave our requirements to her and she found the perfect holiday for us ! Very efficient. Thank you. June & martin
June 27, 2024
Reply from Hays Travel - Lymington
Thankyou for your lovely review! It was great meeting you both and I'm glad we found the right holiday for you. Kind regards Mia
Reply from Hays Travel - Lymington
Thank you very much for your kind review of the service received.
Liam provided a great service and…
Liam provided a great service and answered all of our questions. He had good knowledge of the cruise as it was based on his personal experience
June 15, 2024
Reply from Hays Travel - Lymington
Thank you for your kind words. Its much appreciated I'm glad we can help.
Kind regards
Liam
Our experience was excellent from start…
Our experience was excellent from start to finish. Catherine was friendly, well- informed and helpful. My wife and I felt entirely comfortable with her advice and suggestions, as we were last year when she arranged our visit to San Francisco.
John and Elisabeth Peters
June 20, 2024
Reply from Hays Travel - Lymington
Thankyou very much for your kind review! It is very much appreciated and it was a pleasure confirming your travel plans! Kind regards Catherine
Wonderful service Mia was very helpful…
Wonderful service Mia was very helpful and good at her job
June 18, 2024
Reply from Hays Travel - Lymington
Thank you very much for your kind review it is much appreciated! Kind regards Mia
Reply from Hays Travel - Lymington
Thank you very much for your kind review it is much appreciated. Kind regards Catherine
Very helpful and patient and really…
Very helpful and patient and really listened to what we wanted
June 13, 2024
Reply from Hays Travel - Lymington
Thankyou very much for your kind review it is much appreciated! Kind regards Mia
Reply from Hays Travel - Lymington
Thankyou very much for your kind review! It was a pleasure helping confirm your travel plans
Kind regards
Mia
The staff were most helpful and found…
The staff were most helpful and found me the exact holiday I was looking for.
June 15, 2024
Reply from Hays Travel - Lymington
Thankyou very much for your kind review we really appreciate it! Kind regards Mia
I have used Hayes before and are always…
I have used Hayes before and are always as helpfull I had a lovely girl called Mia , nothing us to much trouble and being a solo traveler I need help .
June 15, 2024
Reply from Hays Travel - Lymington
Thankyou very much for your kind review it is much appreciated! Happy to help you with your travel plans. Kind regards Mia
Liam dealt well with our holiday…
Liam dealt well with our holiday enquiry and we ended up making a booking whilst we were with him.
June 11, 2024
Reply from Hays Travel - Lymington
Thank you for your kind review its much appreciated.
Kind regards
Liam
Great service
May 14, 2024
Reply from Hays Travel - Lymington
Thankyou very much for your kind review! I will be sure to pass this onto Catherine
Kind regards Mia
Staff were helpful and patient
Staff were helpful and patient. Listening and suggesting possible destinations and formats. The whole experience was well organised and interesting.
May 5, 2024
Reply from Hays Travel - Lymington
Thank you so much for your kind comment. Many thanks Liam
Laura was very efficient and so helpful…
Laura was very efficient and so helpful to be able to talk to her about the different flights.
May 10, 2024
Reply from Hays Travel - Lymington
Thank you so much for your kind words.
Kind regards Lymington
Excellent customer service at Lymington
Very friendly, helpful and efficient staff. Offered alternative flights and room accommodation to original holiday package. Nothing was too much trouble for Laura.
April 30, 2024
Reply from Hays Travel - Lymington
Thank you for your kind comments. Many thanks, Laura
very helpful and efficient staff.
April 30, 2024
Reply from Hays Travel - Lymington
Thank you for taking the time to review the service received and for the kind words, Laura
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