Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... See more
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Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before a... See more
Company replied
Karen was really helpful it was really nice to know she had researched the cruise we booked and supplied us with expert advice
Company replied
We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us d... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 High Street, SO41 9AF, Lymington, United Kingdom
- 01590 679411
4.9
Excellent
437 reviews
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We were helped by very competent staff.
We were helped by very competent staff.
We have always used Hayes to do out bookings and sorting out our troubles with the travel companies.
So we think that Hayes is just the company people should travel by .
April 1, 2026
Reply from Hays Travel - Lymington
Marvis,
We appreciate your continued trust in us for your travel needs and for resolving any issues. We're happy to hear that our competent staff could assist you.
Kind regards
Hays Travel Lymington
Reply from Hays Travel - Lymington
P L,
We appreciate your kind words. It is great to know our assistance was helpful, and we hope to see you again soon.
Kind regards
Hays Travel Hastings
Great team at Lymington
Great team at Lymington, always happy to help with any questions and finding the right holiday
April 1, 2026
Reply from Hays Travel - Lymington
Julie,
We appreciate you highlighting our team's dedication to finding the right holiday and answering questions. We're so happy to help you.
Kind regards
Hays Travel Lymington
Reply from Hays Travel - Lymington
Peter,
Thank you for your kind review.
Always here to help :)
Thanks Kelly
Reply from Hays Travel - Lymington
Polly,
We appreciate you sharing your experience with us and leaving us such kind words! We are so happy to hear about your positive experience.
Kind regards
Hays Travel
Lymington
Kelly at Hays travel in Lymington was…
Kelly at Hays travel in Lymington was amazing. She took into consideration all of our requirements and has booked a great looking hotel making sure we had suitable flights and transfers too. She was so lovely and explained everything along the way.
March 18, 2026
Reply from Hays Travel - Lymington
Thank you for taking the time to write a lovely review!
I hope you have a great holiday!
Thank You Kelly
We use Hays in Lymington a lot and…
We use Hays in Lymington a lot and always find staff to be helpful courteous and efficient. This time Laura helped us book a cruise in Jan 2027 which we are very much looking forward to. She gave us detailed advice on cabins and prices helping us to make a well informed decision.
March 15, 2026
Reply from Hays Travel - Lymington
Thank you very much for taking the time to review the service you received in store. We really do appreciate this and are always happy that we can help, Laura.
Chris was amazing
Chris was amazing, found exactly what I wanted. The process was so easy.
March 12, 2026
Reply from Hays Travel - Lymington
Joy,
We appreciate you taking the time to share your kind words regarding our team's friendly and helpful service; it means a lot to us.
lymington, Hays Travel
Reply from Hays Travel - Lymington
Hi Clive,
We appreciate your feedback and are so glad we could provide helpful service.
Many thanks
Hays Lymington
Reply from Hays Travel - Lymington
Stephen,
We appreciate your feedback and are so pleased we could provide helpful advice to find you the perfect holiday!
Karen - Lymington, Hays Travel
Very good service fast and efficient…
Very good service fast and efficient from the young man
February 26, 2026
Reply from Hays Travel - Lymington
We appreciate you sharing your experience. We are so happy to hear you received very good, fast, and efficient service.
Service was excellent and very thorough…
Service was excellent and very thorough to get what we wanted.
February 26, 2026
Reply from Hays Travel - Lymington
John Failes,
We appreciate your feedback and are so glad we could provide excellent and thorough service to meet your needs.
lymington, Hays Travel
Very helpful service
Very helpful service. Took the time to look at several different options to find the right package for me.
February 18, 2026
Reply from Hays Travel - Lymington
Thank you for your review. Were glad we were able to find you the perfect holiday! See you again soon
Very friendly & knowledgeable &…
Very friendly & knowledgeable & helpfull assistant
February 18, 2026
Reply from Hays Travel - Lymington
We appreciate you sharing your experience with us. We're so glad to hear that our assistant was friendly, knowledgeable and helpful!
lymington, Hays Travel
We were listened to, agent had been to this?resort so had first hand knowledge
We met with Kelly who listened to our requirements. She had been to the resort and answered many questions. This was very helpful.
February 17, 2026
Reply from Hays Travel - Lymington
We appreciate your feedback. We are happy that you found the information we provided about the resort helpful in planning your trip and that we met your needs.
lymington, Hays Travel
Reply from Hays Travel - Lymington
Michael,
We appreciate you taking the time to share your wonderful experience with us; we value your feedback greatly.
lymington, Hays Travel
The Lady Kelly that booked how holidays…
The Lady Kelly that booked how holidays for my wife and my self was very helpful and very professional.
February 15, 2026
Reply from Hays Travel - Lymington
Thank you for your lovely review - we hope you have a lovely holiday!
The person I spoke with was very…
The person I spoke with was very helpful, listened to what I wanted, gave me advice about the trip and explained everything in an understanding way.i was very impressed by how easy he made it.
February 11, 2026
Reply from Hays Travel - Lymington
I'm glad I was able to help you with your holiday. Hope to see you again soon!
Superb Service
Both Laura and Liam were so helpful, and guided us through the vagaries of Travel Companies' algorithms! Thankyou so much Hays Travel.....
February 5, 2026
Reply from Hays Travel - Lymington
STEPHANIE BULL,
We appreciate you taking the time to leave us such a complimentary review! We're so happy to hear that our team was helpful navigating travel complexities.
Hays Travel
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