My Wife and I visited Hays travel to book a cruise to Japan, the whole booking process went very smoothly thanks to Cami who guided us throughout the entire process. Cami was very knowledgeable and th... See more
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In this day of tech it is reassuring that there are still people you can talk to and chat through options which as a solo traveller was extremely helpful. Jayne was great :)
Company replied
We had already spoken to Jayne on the telephone. She came back with full details of our requirements, via e-mail as requested. We called in the Branch next day, saw Jayne straight away and she made... See more
Company replied
We were taken care of by Ebony at Hays Travel Agents in Lytham and were looking to spend a holiday in Menorca. Ebony was very helpful and gave us a run down of various aspects of the hotel which w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Clifton Street, FY8 5EW, Lytham, United Kingdom
- 01253808240
4.9
Excellent
721 reviews
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Ebony is the ultimate professional
Ebony is the ultimate professional. She was extremely kind and patient. Ebony helped us with every phase of the booking process. I cannot imagine a better experience than the one she provided. She even called us the following day to remind us about exchanging our money before leaving the country, and to see if there was anything else she could do to help. We would happily recommend her to all our friends and family.
October 11, 2025
Reply from Hays Travel - Lytham
Thank you so much for your lovely feedback!
We’re thrilled to hear Ebony made your booking experience so easy and enjoyable. We’ll be sure to share your kind words with her — she’ll be delighted!
Hays Travel Lytham Team!
Excellent service as always from Lytham…
Excellent service as always from Lytham Hays
October 9, 2025
Reply from Hays Travel - Lytham
Thank you for your kind feedback, it was a pleasure to help book your cruise Many Thanks Cami :)
I tend to deal with Laura she has a lot…
I tend to deal with Laura she has a lot of experience and knows my preferences. She is very knowledgeable on many aspects of cruising which I tend to do.
September 30, 2025
Reply from Hays Travel - Lytham
Thank you for your kind words! We’re so glad our team could help and make everything easy for you.
Hays Travel Lytham Team!
Excellent service and friendly …
Jane at Hays travel in Lytham is very helpful in finding what we want. She's very knowledgeable and efficient and friendly.
October 5, 2025
Reply from Hays Travel - Lytham
Thank you for your lovely feedback! We’re so pleased Jane was able to help — we’ll be sure to pass on your kind words.
Hays Travel Lytham Team!
Reply from Hays Travel - Lytham
Thank you for your lovely feedback so glad i could help plan your family cruise Many Thanks Cami :)
helpful staff
Good response from two different members of the team at Lytham, managed to sort out what sounds like a fair deal for a weekend trip to London.
September 16, 2025
Reply from Hays Travel - Lytham
We are so glad we could help thank you for your lovely feedback the team at Lytham :)
Fantastic staff
The staff were very helpful and knowledgeable and were able to answer any questions I had as a first time cruiser.
September 22, 2025
Reply from Hays Travel - Lytham
Thank you for taking the time to leave such a lovely review!
It was an absolute pleasure to help with your cruise booking. I am positive you will both have an incredible time.
Thanks again for booking with us. Laura :-)
Laura was great
September 23, 2025
Reply from Hays Travel - Lytham
Thankyou for your lovely feedback many thanks Laura
Fantastic service
Patient as I made lots of different enquiries for various destinations as we were so indecisive, no pressure to book though. However they did a fantastic job & found us a great USA multi-site holiday at a great price.
September 21, 2025
Reply from Hays Travel - Lytham
Thanks for taking the time to write your lovely review. We will pass on your kind words to Ebony, and please do not hesitate to contact us if you need any more help in the future.
Super easy from start to finish
Super easy from start to finish. Ebony and her colleagues were really friendly & helpful. This is the second holiday we have booked with Hays in Lytham & we will certainly be coming back.
September 17, 2025
Reply from Hays Travel - Lytham
Thanks for your great review. We will certainly pass this on to Ebony. Thank you for booking with us once more, and please, let us know if you need any more help in the future.
Very helpful and knowledgeable staff.
September 10, 2025
Reply from Hays Travel - Lytham
Thankyou for your lovely feedback . The Team at Lytham :)
Ebony was very patient and helpful.
September 12, 2025
Reply from Hays Travel - Lytham
Thank you for your kind words! We’re glad Ebony was so helpful.
Hays Travel Lytham Team!
Easy booking experience
Really friendly and knowledgeable manager, Laura, answered all our questions, and was most willing to search for better offers.
September 10, 2025
Reply from Hays Travel - Lytham
Thank you for your kind words! We’re delighted to hear Laura was so helpful and went the extra mile for you.
Hays Travel Lytham Team!
Ask the right question and you get a…
Ask the right question and you get a good result
September 10, 2025
Reply from Hays Travel - Lytham
Thanks for your feedback! Asking the right questions really does make all the difference.
Hays Travel Lytham Team!
Reply from Hays Travel - Lytham
Thank you so much! We’re glad to hear you had an excellent experience and found our help professional. We truly appreciate your feedback.
Hays Travel Lytham Team!
Excellent service well done.
Spent time looking at our options, excellent service everything sorted.Well done.
August 29, 2025
Reply from Hays Travel - Lytham
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience and that we could help you find the right option. Your feedback means a lot to us – we look forward to helping you again in the future!
Hays Travel Lytham Team!
The travel consultant was really…pleasant and clear
The travel consultant was really helpful and explained all we need to know about the holiday
August 27, 2025
Reply from Hays Travel - Lytham
Thank you for your kind words! We’re glad our consultant could help make your holiday planning easy.
Hays Travel Lytham Team!
Helpful staff
September 1, 2025
Reply from Hays Travel - Lytham
Thank you for your kind words! We’re glad to hear our staff was helpful, and we look forward to assisting you again.
Hays Travel Lytham Team!
Hays lytham
Faboulas choices and very well priced. Service was brilliant.
Ebony really looked after us and was so informative. She made the whole experience very nice.
August 29, 2025
Reply from Hays Travel - Lytham
Thanks so much for sharing your experience! We’re so pleased Ebony took great care of you — we’ll be sure to pass on your kind words.
Hays Travel Lytham Team!
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