Hays Travel - Macclesfield Reviews 809

TrustScore 5 out of 5

5.0

48 Mill Street, SK11 6LT Macclesfield, GB


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Rated 5 out of 5 stars

Abbie was really friendly and helpful. She listened to my needs and found the perfect holiday and flights exactly what was required. She spent time with me, I wasn’t rushed and was really professional... See more

Rated 5 out of 5 stars

My Wife and I called into Hayes Macclesfield, We were greeted by Claire, very friendly polite,Though the holiday we wanted had sold out ,Claire took the time and trouble to find us another alternati... See more

Company replied

Rated 5 out of 5 stars

Being an elderly solo traveller l do need a lot of help when choosing a suitable holiday and as usual l didn’t have to worry as l got all the help l needed. The lady l saw was called Claire and apart... See more

Company replied

Rated 5 out of 5 stars

Our change of booking was handled very well and quickly and was ready for collection on the day promised. Always a pleasure to deal with Fran and the rest of staff at Hays Macclesfield. Would recomme... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 48 Mill Street, SK11 6LT, Macclesfield, United Kingdom

  • 01625 839874

5.0

Excellent

TrustScore 5 out of 5

809 reviews

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Rated 5 out of 5 stars

Abbie was really friendly and helpful

Abbie was really friendly and helpful. She listened to my needs and found the perfect holiday and flights exactly what was required. She spent time with me, I wasn’t rushed and was really professional. I would book with Abbie again.

May 17, 2026
Rated 5 out of 5 stars

Welcoming

Welcoming, friendly, helpful and efficient. What more could we ask?
Al the staff were a delight.

May 17, 2026
Rated 5 out of 5 stars

Very pleasant and welcoming

Very pleasant and welcoming. Know what they are talking about. Very helpful and infofmative

May 5, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you so much for taking the time to leave a 5* review and for booking with me in store, See you soon Ruby 😎

Rated 5 out of 5 stars

A pleasure to book a holiday all of…

A pleasure to book a holiday all of staff are so welcoming so helpful and patient i have always booked my holiday with them for many years would never go to anywhere else and do recommend them to all my friends

May 6, 2026
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Reply from Hays Travel - Macclesfield

Thank you so much Sandra for leaving us such a lovely 5* review and for your continued loyalty to Hays Macclesfield. Gosh 3 holidays booked in 1 week how exciting. It is always such a pleasure to see you both in store, see you soon Claire 😎

Rated 5 out of 5 stars

Holiday made Easy

always friendly staff and Ruby made it so easy to book a holiday- why would we spend hours searching the Internet?

May 8, 2026
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Reply from Hays Travel - Macclesfield

Thank you so much for leaving a 5* review and for always choosing us to book your holidays, see you soon -Ruby :)

Rated 5 out of 5 stars

Always great service

Always great service. Nice pleasant helpful staff

May 1, 2026
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Reply from Hays Travel - Macclesfield

Thank you for leaving me a 5* review and for booking with me in store see you soon Ruby :)

Rated 5 out of 5 stars

Top class service

My Wife and I called into Hayes Macclesfield, We were greeted by Claire, very friendly polite,Though the holiday we wanted had sold out ,Claire took the time and trouble to find us another alternative holiday.
Nothing was to much trouble.
Claire is a credit to your company

May 5, 2026
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Reply from Hays Travel - Macclesfield

Thank you so much for the 5* Review! It was lovely to meet you :-) I'm glad we found you something! Claire

Rated 5 out of 5 stars

Excellent personal service

Excellent personal service. Very attentive with personal advice. Very patient. Thank you.

May 4, 2026
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Reply from Hays Travel - Macclesfield

Thank you so much for leaving me a 5* review and for booking with me in store, See you soon Fran 😎

Rated 5 out of 5 stars

The staff are just amazing

The staff are just amazing. Emily goes above and beyond to get us just the cruise we wanted. Nothing is ever too much trouble. The staff are so friendly and so welcoming Emily and Claire are definitely an asset to Hays travel.

May 3, 2026
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Reply from Hays Travel - Macclesfield

Thank you Bridget for your lovely 5* review and for your continued loyalty to store, It is always so lovely to see you in store and to sort out your holidays for you :) see you soon Emily & Claire 😎

Rated 5 out of 5 stars

Very helpful and polite.

Very helpful and polite.
Spent time checking for better deals and explaining best options.
Many thanks

May 3, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you Andy for taking the time to leave us a 5* review and for booking with us in store, See you soon Claire 😎

Rated 5 out of 5 stars

Abby was polite and professional…

Abby was polite and professional pleasure to work with her

April 29, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you so much for taking the time to leave me a 5* review and for booking with me in store, See you soon Abbie 😎

Rated 5 out of 5 stars

Great experience

What can I say, the staff in the Macclesfield branch are absolutely fantastic and are so helpful. Emily has just found another holiday for us and was giving us tips and suggestions of what to do and where to go.

April 29, 2026
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Reply from Hays Travel - Macclesfield

Thank you Roberta for sending such a lovely 5* review and for booking with us again in store, See you soon Emily 😎

Rated 5 out of 5 stars

HAPPY HOLIDAY

Our change of booking was handled very well and quickly and was ready for collection on the day promised. Always a pleasure to deal with Fran and the rest of staff at Hays Macclesfield. Would recommend to anyone planning a holiday.

April 22, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you for leaving us a 5* review and for always booking with us in store, See you soon Fran 😎

Rated 5 out of 5 stars

Incrredible Service

This was the easiest holiday I have ever booked. Superb and efficient. I got exactly what I wanted and at a great price. Claire was professional, knowledgable and took care of everything.

April 19, 2026
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Reply from Hays Travel - Macclesfield

Thank you so much Sue for your lovely 5* review and for booking with me in store, It is always a pleasure sorting out your holidays for you and yours, See you soon 😎

Rated 5 out of 5 stars

Poppy was brilliant

Poppy was brilliant spent so much time with us. Helping us find our perfect holiday. It was such a chilled and friendly experience. Also makes a fabulous change to booking on line as the knowledge of the staff is so good. We had time to go grab a drink and come back all We had to do was pay. We are will most certainly be going back to book our next one. And to have that peace of mind they have everything in hand. Thank you all x

April 25, 2026
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Reply from Hays Travel - Macclesfield

Thank you so much for taking the time to leave me such a lovely review and for booking with me in store and for your patience on Saturday. See you soon Poppy 😎

Rated 5 out of 5 stars

Very good service

Very good service

April 15, 2026
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Reply from Hays Travel - Macclesfield

Thank you so much for booking with us in store and for taking the time to leave a 5* review, See you soon Claire 😎

Rated 5 out of 5 stars

Brilliant service sorting out holiday…

Brilliant service sorting out holiday to our exact, challenging requirements.
Claire and team stars every time!
Thank you
Tony

April 20, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you so much Tony for leaving us a 5* review and for your lovely comments, It is always a pleasure to sort your holidays out for you, See you soon Claire & team 😎

Rated 5 out of 5 stars

Very experienced and knowledgable

Very experienced and knowledgable
Very friendly also

April 19, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you so much for taking the time to leave a lovely 5* review, It was so lovely to see you all in store and to sort out your summer holiday out for you, see you soon and thanks again, Claire 😎

Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service, particularly Ruby’s patience .

April 18, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you so much for leaving me a 5* review and for booking with me in store, see you soon, Ruby 😎

Rated 5 out of 5 stars

Great experience.

I booked another holiday with Claire at Hays Macclesfield. Providing quotes for the dates we wanted, and giving information on various holidays. Excellent experience. Will definitely book with them again.

April 5, 2026
Hays Travel - Macclesfield logo

Reply from Hays Travel - Macclesfield

Thank you so much for taking the time to leave such a lovely 5* review and for always booking with us in store, See you both soon, Claire 😎

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