We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to spe... See more
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See what reviewers are saying
The staff knew exactly what I wanted after I told them my budget and where I would like to go they gave good advice as what they thought I would like out of the holiday
All staff are friendly and knowledgeable and make you feel like they really care about your holiday. Would go nowhere else for booking my holiday.
Visited the store for recommendation and ultimately book a river cruise, staff were extremely helpful and knowledgable and gave 1st class service. The booking process was explained to us and and we fe... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
5.0
Excellent
881 reviews
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Reply from Hays Travel - Macclesfield
Thank you Marie for your lovely review :) We look forward to seeing you again in store soon!
Poppy :)
Reply from Hays Travel - Macclesfield
Thanks Ray, always lovely to see you in store! see you soon :-)
A good service listened to what I…
A good service listened to what I wanted and helped me to find and book
May 17, 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave a review! I hope you have a fab holiday! Emily :-)
Reply from Hays Travel - Macclesfield
Thank you for booking with us again, its always a pleasure to see you in store :-) Fran
The agent really worked hard to find us…Great service and a pleasure to de with.
The agent really worked hard to find us a cruise,she was amazing and very helpful. She explained everything we needed to know ,she was very,very patient! Thank you,Fran .(at the Macclesfield branch.)
May 23, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for the lovely review, I'm glad we managed to find you what you wanted :-) Fran
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave us a 5* review, it was a pleasure to book your holiday, Poppy :)
Always exceptional service
Always a brilliant service. All the team in Macclesfield exceed expectations every time!
May 14, 2026
Reply from Hays Travel - Macclesfield
Thank you for leaving me a lovely review Kathy and for always booking your holidays with us, see you soon, Ruby :)
First class service and satisfaction
Staff very welcoming on arrival. Prepared to listen and understand our specific requirement needs and wants and dealt with efficiently and took into account our comments and observations.Highly recommend with regard to all aspects of the service. Our holiday has been booked and look forward to reporting again and reviewing on return from our trip
May 20, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave me such a lovely review and for booking with me! I hope you have a lovely time in Greece, Fran 😊
I have used Hays Travel in Macclesfield…
I have used Hays Travel in Macclesfield for nearly 10 years and have always been well looked after.
May 20, 2026
Reply from Hays Travel - Macclesfield
Thank you so much David for leaving us such a lovely 5* review and for your loyalty to Hays Macclesfield. It is always such a pleasure! See you again soon, Claire 😎
Hays people in Macclesfield have been…
Hays people in Macclesfield have been great with me in sourcing me a lovely holiday.A big thanks.
May 9, 2026
Reply from Hays Travel - Macclesfield
Thanks for your lovely review Simon :) Nice to see you again and get you another holiday booked! Speak soon, Fran
Abbie was really friendly and helpful
Abbie was really friendly and helpful. She listened to my needs and found the perfect holiday and flights exactly what was required. She spent time with me, I wasn’t rushed and was really professional. I would book with Abbie again.
May 17, 2026
Reply from Hays Travel - Macclesfield
Thank you very much for your wonderful feedback! Was lovely getting to know you and begin to prepare such a magical holiday to New York!! Exciting!! See you again soon, Abbie :)
Welcoming
Welcoming, friendly, helpful and efficient. What more could we ask?
Al the staff were a delight.
May 17, 2026
Reply from Hays Travel - Macclesfield
Thank you very much for your lovely review! It is always a pleasure to book your holidays :) See you soon! Abbie
Very pleasant and welcoming
Very pleasant and welcoming. Know what they are talking about. Very helpful and infofmative
May 5, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave a 5* review and for booking with me in store, See you soon Ruby 😎
A pleasure to book a holiday all of…
A pleasure to book a holiday all of staff are so welcoming so helpful and patient i have always booked my holiday with them for many years would never go to anywhere else and do recommend them to all my friends
May 6, 2026
Reply from Hays Travel - Macclesfield
Thank you so much Sandra for leaving us such a lovely 5* review and for your continued loyalty to Hays Macclesfield. Gosh 3 holidays booked in 1 week how exciting. It is always such a pleasure to see you both in store, see you soon Claire 😎
Holiday made Easy
always friendly staff and Ruby made it so easy to book a holiday- why would we spend hours searching the Internet?
May 8, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving a 5* review and for always choosing us to book your holidays, see you soon -Ruby :)
Reply from Hays Travel - Macclesfield
Thank you for leaving me a 5* review and for booking with me in store see you soon Ruby :)
Top class service
My Wife and I called into Hayes Macclesfield, We were greeted by Claire, very friendly polite,Though the holiday we wanted had sold out ,Claire took the time and trouble to find us another alternative holiday.
Nothing was to much trouble.
Claire is a credit to your company
May 5, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for the 5* Review! It was lovely to meet you :-) I'm glad we found you something! Claire
Excellent personal service
Excellent personal service. Very attentive with personal advice. Very patient. Thank you.
May 4, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving me a 5* review and for booking with me in store, See you soon Fran 😎
The staff are just amazing
The staff are just amazing. Emily goes above and beyond to get us just the cruise we wanted. Nothing is ever too much trouble. The staff are so friendly and so welcoming Emily and Claire are definitely an asset to Hays travel.
May 3, 2026
Reply from Hays Travel - Macclesfield
Thank you Bridget for your lovely 5* review and for your continued loyalty to store, It is always so lovely to see you in store and to sort out your holidays for you :) see you soon Emily & Claire 😎
Very helpful and polite.
Very helpful and polite.
Spent time checking for better deals and explaining best options.
Many thanks
May 3, 2026
Reply from Hays Travel - Macclesfield
Thank you Andy for taking the time to leave us a 5* review and for booking with us in store, See you soon Claire 😎
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