We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to spe... See more
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See what reviewers are saying
The staff knew exactly what I wanted after I told them my budget and where I would like to go they gave good advice as what they thought I would like out of the holiday
Company replied
All staff are friendly and knowledgeable and make you feel like they really care about your holiday. Would go nowhere else for booking my holiday.
Visited the store for recommendation and ultimately book a river cruise, staff were extremely helpful and knowledgable and gave 1st class service. The booking process was explained to us and and we fe... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
5.0
Excellent
881 reviews
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Abby was polite and professional…
Abby was polite and professional pleasure to work with her
April 29, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave me a 5* review and for booking with me in store, See you soon Abbie 😎
HAPPY HOLIDAY
Our change of booking was handled very well and quickly and was ready for collection on the day promised. Always a pleasure to deal with Fran and the rest of staff at Hays Macclesfield. Would recommend to anyone planning a holiday.
April 22, 2026
Reply from Hays Travel - Macclesfield
Thank you for leaving us a 5* review and for always booking with us in store, See you soon Fran 😎
Incrredible Service
This was the easiest holiday I have ever booked. Superb and efficient. I got exactly what I wanted and at a great price. Claire was professional, knowledgable and took care of everything.
April 19, 2026
Reply from Hays Travel - Macclesfield
Thank you so much Sue for your lovely 5* review and for booking with me in store, It is always a pleasure sorting out your holidays for you and yours, See you soon 😎
Poppy was brilliant
Poppy was brilliant spent so much time with us. Helping us find our perfect holiday. It was such a chilled and friendly experience. Also makes a fabulous change to booking on line as the knowledge of the staff is so good. We had time to go grab a drink and come back all We had to do was pay. We are will most certainly be going back to book our next one. And to have that peace of mind they have everything in hand. Thank you all x
April 25, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave me such a lovely review and for booking with me in store and for your patience on Saturday. See you soon Poppy 😎
Reply from Hays Travel - Macclesfield
Thank you so much for booking with us in store and for taking the time to leave a 5* review, See you soon Claire 😎
Brilliant service sorting out holiday…
Brilliant service sorting out holiday to our exact, challenging requirements.
Claire and team stars every time!
Thank you
Tony
April 20, 2026
Reply from Hays Travel - Macclesfield
Thank you so much Tony for leaving us a 5* review and for your lovely comments, It is always a pleasure to sort your holidays out for you, See you soon Claire & team 😎
Very experienced and knowledgable
Very experienced and knowledgable
Very friendly also
April 19, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave a lovely 5* review, It was so lovely to see you all in store and to sort out your summer holiday out for you, see you soon and thanks again, Claire 😎
Really pleased with the service
Really pleased with the service, particularly Ruby’s patience .
April 18, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving me a 5* review and for booking with me in store, see you soon, Ruby 😎
Great experience.
I booked another holiday with Claire at Hays Macclesfield. Providing quotes for the dates we wanted, and giving information on various holidays. Excellent experience. Will definitely book with them again.
April 5, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave such a lovely 5* review and for always booking with us in store, See you both soon, Claire 😎
Good advice from agent
Good advice from agent, we had clear idea of where we wanted to go, booking process was quick and at a good price.
April 14, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave us a 5* review and for booking with us again in store, It is always a pleasure to see you both and see you soon 😎
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave us a 5* review and for booking with me in store, See you soon Emily 😎
Reply from Hays Travel - Macclesfield
Thank you Sarah for the 5* review, it was a pleasure to book your trip. Emily
Reply from Hays Travel - Macclesfield
Thank you for the review :-) I hope you have a fab time in Poland, if there is anything else I can do, Please do not hesitate to ask :-) Fran
Used hayes in Macclesfield a few times…
Used hayes in Macclesfield a few times now ,all the team there are so friendly and helpful when deciding on a holiday
April 9, 2026
Reply from Hays Travel - Macclesfield
Thanks Angela! It's always lovely to see you all in store :-)
Easy to talk knowledge of cruises…
Easy to talk knowledge of cruises extremely helpful especially Sam
April 8, 2026
Reply from Hays Travel - Macclesfield
Thank you so much Roger for leaving a 5* review and for booking with us again in store, See you soon :)
Hays Macclesfield is our go to travel…
Hays Macclesfield is our go to travel agent. The staff are amazing , friendly and knowledgeable. Nothing is too much trouble.
April 8, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for booking with us again, I have not seen you both in ages so it was lovely to hear from you again, Thanks again and see you soon Claire :)
Absolutely brilliant
Absolutely brilliant. Claire was fantastic, found us the perfect holiday for a bargain price. I would absolutely recommend Hays travel to everyone.
April 7, 2026
Reply from Hays Travel - Macclesfield
Thank you so so much for such a lovely review and for booking with me in store, It was absolutely lovely to meet you both and sort out your holiday for you, See you soon Claire :)
I gave the young lady a brief
I gave the young lady a brief, she came up with three alternatives all of which were good. Efficient and very pleasant could not ask for more
March 25, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave such a lovely 5* review and for booking with me, See you soon Fran 😎
Reply from Hays Travel - Macclesfield
Thank you for booking with us and for taking the time to leave a review on your experience, Thanks Fran 😎
Reply from Hays Travel - Macclesfield
Thanks so much for always booking with us in store and for leaving a 5* review, See you soon Claire 😎
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