We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to spe... See more
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The staff knew exactly what I wanted after I told them my budget and where I would like to go they gave good advice as what they thought I would like out of the holiday
Company replied
All staff are friendly and knowledgeable and make you feel like they really care about your holiday. Would go nowhere else for booking my holiday.
Visited the store for recommendation and ultimately book a river cruise, staff were extremely helpful and knowledgable and gave 1st class service. The booking process was explained to us and and we fe... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
5.0
Excellent
881 reviews
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I had the same friendly and efficient…
I had the same friendly and efficient service as ever. Emily always there with a smile and good advise. She sorted me a better deal than I expected. Can't recommend the team highly enough.
March 22, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving such a lovely 5* review and for booking with us again, See you soon Emily 😎
Abbie and the team were fantastic as…
Abbie and the team were fantastic as ever. Great knowledge and really friendly service. I wouldn't book anywhere else.
March 29, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for booking with us again and for taking the time to leave us such a lovely 5* review, See you soon Abbie 😎
I was very pleased with the service I…
I was very pleased with the service I got from Poppy,
she was very helpful, courteous and explained everything.
March 17, 2026
Reply from Hays Travel - Macclesfield
Thank you for choosing us to book your trip! And for leaving a lovely review :-) Poppy
excellent servives off ruby once again
March 22, 2026
Reply from Hays Travel - Macclesfield
Thank you Wendy for the lovely review, and booking with us again, Ruby
No stress , a good experience.
As normal very efficient, and no fuss all sorted out , always helpful and explained everything I needed to know.
March 19, 2026
Reply from Hays Travel - Macclesfield
Thank you Maxine for booking with us again and for taking the time to leave us a 5* review, It is always lovely to see you in store, See you soon Emily :)
Friendly helpful staff.
March 17, 2026
Reply from Hays Travel - Macclesfield
Thank you Peter for booking with us again and for taking the time to leave a 5* review, See you soon Abbie :)
Reply from Hays Travel - Macclesfield
Thank you for your lovely 5* review and for booking with us in store, See you soon Emily 😎
Excellent service
Excellent service. Claire went above and beyond to change a group booking for us. I will always book with Hays Travel Macclesfield. Can’t praise them highly enough. Thank you
March 5, 2026
Reply from Hays Travel - Macclesfield
Thank you :-) It's a pleasure to book your trips, Claire😎
Abbie customer service.
Very good Customer service again with Abbie ,always efficiant and friendly
March 3, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving me such a lovely 5* review, See you soon Abbie 😎
All the staff make you feel at home as…
All the staff make you feel at home as soon as you open the door of the shop.
Excellent care today while booking.
Feed back from my last holiday had been quickly passed on to Jet 2 and a reply to it was given to me by another member of staff.
Overall fantastic visit again .
February 28, 2026
Reply from Hays Travel - Macclesfield
Thank you Ann, its always a pleasure to see you both in store. Thank you for trusting us to book your trips! Emily :-)
As soon I walked through the door
As soon I walked through the door, All the staff were very welcoming, all with smiles on their faces,ABBEY who dealt with me was excellent and listened to all my needs and explained everything in detail,no complaints from me whatsoever.
February 22, 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave such a lovely review, it really does mean a lot to us :-)
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave us a 5* review and for booking with us in store, See you soon Emily & Claire 😎
Lovely team in this office
Lovely team in this office, so helpful and knowledgeable! Efficient friendly service.
February 22, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for your lovely 5* review and for your continued loyalty to Hays Macclesfield, See you soon Claire & Team 😎
Excellent from beginning to the end.
Excellent from beginning to the end.
Very helpful as usual and knowledgeable of the resort, flights, et cetera.
February 21, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave me a 5* review and for booking with us again, See you soon Claire 😎
Reply from Hays Travel - Macclesfield
Thank you for the lovely review and choosing to book your trip with us :-) Emily
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave a 5* review and for booking with us in store 😎
We love Agadir
We love Agadir , friendly people , entertainment every evening , food good - plenty of trips to book on & see what Agadir has to offer!
February 15, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave a 5* review it is always lovely to see you both in store, Abbie 😎
Friendly helpful staff who listened to…
Friendly helpful staff who listened to what we wanted and came up with excellent suggestions which was better than our original destination
February 16, 2026
Reply from Hays Travel - Macclesfield
Thank you for leaving a lovely review and for booking with us in store, See you soon Emily 😎
Hays Travel Maccclesfield
I have found the Staff, pleasant, efficient, knowledgeable, giving the customer alternative ideas and options where wanted.
I've used them before and will return.
February 8, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave us a 5* review and for booking with us again, See you soon Abbie 😎
The staff was very helpful and…pleasant
The staff was very helpful and informative
February 15, 2026
Reply from Hays Travel - Macclesfield
Thank you so much for your 5* review and for booking with me, See you soon Emily 😎
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