always have a great experience at hays travel maghull they are always friendly and make you feel welcome nothing is too much trouble for them
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See what reviewers are saying
Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
We always use hays travel maghull the girls are always helpful and friendly and you never feel rushed while deciding dates accommodation etc., booked just within the past week all made easy paper work... See more
Company replied
Orders some Currency for trip to Colombia. I got confused about the exchange rate when I got my money. Later that day I spoke to the cashier over the phone, she was very helpful and polite and exp... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Central Square, L31 0AE, Maghull, United Kingdom
- 01515 202090
4.9
Excellent
939 reviews
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Very efficient and knowledgeable travel…
Very efficient and knowledgeable travel agent. Michele was very helpful and gave us lots of options.
January 8, 2026
Reply from Hays Travel - Maghull
We appreciate your kind words! We're so glad we could provide you with excellent service and plenty of choices for your travel plans.
2 Mature Ladies go on Holiday
Rachel was brilliant checking out a holiday destination for 2 mature ladies, nothing was too much trouble.
January 7, 2026
Reply from Hays Travel - Maghull
Good Afternoon Mrs Swift, thank you so much for your lovely review. It is much appreciated and I am so glad I could get your holiday booked. Kind regards, Rachel
Great service……
Popped into my local Hayes travel, Maghull, just to get some advice and prices etc for a cruise in May. Spoke to Laura who was incredibly helpful came out having booked it! Fantastic service, friendly staff and great to talk it through with someone who knows what they are talking about. Will definitely be back to book our next holiday.
January 5, 2026
Reply from Hays Travel - Maghull
We're happy to hear that you received fantastic service and found our team helpful. We appreciate you booking your cruise with us and look forward to helping you with your next holiday!
Excellent customer service
Spoke with Jess who was lovely and made the booking experience seem easy and nothing was too much trouble, she was very knowledgeable. The customer service was second to none
January 4, 2026
Reply from Hays Travel - Maghull
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that your booking experience was easy and enjoyable.
The staff were absolutley fantastic
The staff were absolutley fantastic. Helped with every aspect. Made the expirience not so daunting etc.
December 28, 2025
Reply from Hays Travel - Maghull
We appreciate your wonderful feedback! We are so happy to hear that our staff made your experience easier and helped you with everything you needed.
Efficient and professional
I knew what I wanted and where to go and the agent sorted the nitty gritty out very quickly and efficiently.
January 1, 2026
Reply from Hays Travel - Maghull
Good Morning Mr Welling, thank you so much for your lovely review and we are so glad Laura could get your holiday booked. Kind regards, Rachel
Jessica was really professional and…
Jessica was really professional and friendly she made me feel relaxed her approach was not pushy which is why I decided to give my business to hays travel
December 31, 2025
Reply from Hays Travel - Maghull
We're happy to hear that you felt relaxed and valued the professional, friendly, and non-pushy approach from Jess,
Regards
Emma
Reply from Hays Travel - Maghull
Good Morning John, thank you so much for your lovely review. It is much appreciated and we are so glad Michael could get your holiday booked. Kind regards, Rachel
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
First holiday without my husband …
I went in dreading booking my holiday to Australia first time traveling on my own as I lost my husband this year Michael from maghull took over as he could see I was upset and made it very easy for me taking his time with me nothing was a problem .
December 2, 2025
Reply from Hays Travel - Maghull
Good Afternoon Sandra, thank you so much for your lovely review. We appreciate this so much and are so glad Michael could make your booking experience easy :) Kind regards, Rachel
Top quality service. We booked in Maghull branch with…
We booked in Maghull branch with Michael. He was welcoming and friendly from the outset. He talked us through our options in detail so we could make an informed decision for family holiday. Huge thank you to Michael
November 22, 2025
Reply from Hays Travel - Maghull
Hi,
Thank you for lovely comments
Regards
Emma
Booked several holidays with Hays…
Booked several holidays with Hays always had 1st class service
November 22, 2025
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
Jess was helpful and really efficient…
Jess was helpful and really efficient at sorting my booking
November 23, 2025
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
Always very helpful
Always very helpful. Took note of the room that we stayed in last month and have also asked for a bottle of Carva to be pit in the room for when we arrive.
November 22, 2025
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
Very friendly and informative staff
November 21, 2025
Reply from Hays Travel - Maghull
Good Afternoon Mrs Price, thank you so much for your lovely review, I will pass this to Laura who looked after you.
Kind Regards
Emma
Manager
Every thing was sorted
Every thing was sorted for us with no hassle, and we were given great advice on travel and best places to visit
November 10, 2025
Reply from Hays Travel - Maghull
Good Afternoon Mr Hanley, thank you so much for your lovely review. It is much appreciated and we are so glad Mike could get your holiday booked. Kind regards, Rachel
Experienced member of staff made the…
Experienced member of staff made the booking go very smoothly
November 14, 2025
Reply from Hays Travel - Maghull
Good Morning Mr Marshall, thank you so much for the lovely review. It is much appreciated and I am so glad I could get your holiday booked. Kind regards, Rachel
The staff can’t do enough for you
The staff can’t do enough for you. They are very friendly and knowledgeable and will go the extra mile.
November 13, 2025
Reply from Hays Travel - Maghull
Good Morning Pauline, thank you so much for your lovely review. It is much appreciated and I am so glad Michael could get your holiday booked. Kind regards, Rachel
This branch and team are simply the…
This branch and team are simply the BEST!!!!! Always a joy to book with
November 1, 2025
Reply from Hays Travel - Maghull
Thank you for your lovely review Emma :) Kind regards, Rachel
Great service
Love booking my holidays with Hay’s Maghull, the shop isn’t local to me but I do all my booking through email & on the phone! Rachel usually helps me to make the right choice! She’s so friendly and makes the booking process so easy! I’ll be back to book another holiday soon!
November 6, 2025
Reply from Hays Travel - Maghull
Hi Janette, thank you so much for your lovely review. It is a pleasure booking your holidays and if you need anything you know where I am :) Thank you so much. Kind regards, Rachel
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