Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
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Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
Orders some Currency for trip to Colombia. I got confused about the exchange rate when I got my money. Later that day I spoke to the cashier over the phone, she was very helpful and polite and exp... See more
Company replied
We always use hays travel maghull the girls are always helpful and friendly and you never feel rushed while deciding dates accommodation etc., booked just within the past week all made easy paper work... See more
Company replied
Amelia at Maghull Hays Travel was very patient and helpful searching for the holiday we wanted. And getting the best flights and price. Big thanks 😊 As always Maghull Hays Travel excellent print... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
5 Central Square, L31 0AE, Maghull, United Kingdom
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Michael from maghull branch was very polite and helpful, even when I changed booking

Reply from Hays Travel - Maghull
Maghull branch couldn't fault the service
Laura was brilliant she explained everything to me and found me the best deal that I was looking for
All the staff are so helpful and lovely
I will be paying more visits to branch for future holidays

Reply from Hays Travel - Maghull

Reply from Hays Travel - Maghull
Amelia was very friendly, courteous and arranged our holiday with efficiency as well as providing a personal touch.

Reply from Hays Travel - Maghull
Amelia was so good finding us the holiday we wanted.She so helpful and patient with me so much better and less stressful going to hays travel to have everything done for you thank you

Reply from Hays Travel - Maghull
The assistants were very helpful, patient explaining different places and distances to cafes, restaurants.

Reply from Hays Travel - Maghull
The lady Rachel was excellent and really took her time helping us and showing us different hotels.

Reply from Hays Travel - Maghull
Definitely 5 stars. Excellent service in Maghull Branch staff always friendly polite and welcoming. Booked several holidays at this branch which I may add is spotless and well stocked with brochures. All staff are very knowledgeable listen take their time and are very patient. Printed out all documents needed for holiday. After sales care excellent too ring up when you need to pop in for boarding passes tickets etc making your hols as stress free as possible also handy for currency with competitive rates I would highly recommend this branch nothing is too much trouble.

Reply from Hays Travel - Maghull
Always book my holidays through your company,and when he is in shop Always deal with michael, very informative and helpful

Reply from Hays Travel - Maghull
The lady who dealt with my enquiry was lovely and so very helpful.
All the staff in the shop gave me advice and were lovely.
Nice experience

Reply from Hays Travel - Maghull
Rachael at the maghull branch was pleasant and efficient
Very helpful agent, spent the time to view various holiday destinations with us.

Reply from Hays Travel - Maghull
I have built up a great relationship with Rachael at maghull office. She finds out info for me and rings me back quickly.
I have great confidence in the Hays team. This was my second booking this year

Reply from Hays Travel - Maghull
Pro active staff at Hays Maghull Had a telephone call regarding recently announced cruise offers for 2027.

Reply from Hays Travel - Maghull
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