Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
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Orders some Currency for trip to Colombia. I got confused about the exchange rate when I got my money. Later that day I spoke to the cashier over the phone, she was very helpful and polite and exp... See more
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We always use hays travel maghull the girls are always helpful and friendly and you never feel rushed while deciding dates accommodation etc., booked just within the past week all made easy paper work... See more
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Amelia at Maghull Hays Travel was very patient and helpful searching for the holiday we wanted. And getting the best flights and price. Big thanks 😊 As always Maghull Hays Travel excellent print... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Central Square, L31 0AE, Maghull, United Kingdom
- 01515 202090
4.9
Excellent
936 reviews
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Good deal warm welcoming done…hays maghull
Good deal warm welcoming done everything for us
March 13, 2026
Reply from Hays Travel - Maghull
Hi Bernadette,
We appreciate your kind words and are so happy we could provide a warm welcome and a good deal by taking care of everything for you.
Kind regards
Alison
Hays Travel
Pontefract
Made booking my next holiday a great…
Made booking my next holiday a great experience. Listened to what I wanted and went through all options.
Very satisfied
March 18, 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Baker, thank you so much for your lovely review. It is much appreciated and we are so glad we could get your holiday booked. Kind regards, Rachel
Laura in Maghull branch went out of…
Laura in Maghull branch went out of herway to help us sort out a holiday, to replace one we where cancelling due to Iran conflict.
She found us what 2 elderly ladies needed with a constant smile. Thank you.
March 7, 2026
Reply from Hays Travel - Maghull
Good Afternoon Mrs Salter, thank you so much for your lovely review for Laura. This is much appreciated and we are so glad she managed to sort something for you. If you need anything else please let us know. Kind regards, Rachel
Reply from Hays Travel - Maghull
Good Afternoon Mr O'Keefe, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
Brilliant service once again
Brilliant service once again, Amelia was very professional and helpful
March 12, 2026
Reply from Hays Travel - Maghull
Lyn,
We are delighted to hear about the brilliant and professional service you received! Thank you for your positive feedback; we appreciate it.
maghull, Hays Travel
Staff excellent as always
Staff excellent as always . Jessica was very helpful. Used to book online but now always go to Hays.
March 10, 2026
Reply from Hays Travel - Maghull
Good Morning Barrie, thank you so much for your lovely review. It is much appreciated and we are so glad we could get your holiday booked. Kind regards, Rachel
Online quote price match
The service I got from Rachel was very good in that she was enthusiastic and very pleasant. I had already done research online so pretty much knew what I wanted and how much it should cost. The first price I was quoted by Hays was a lot higher than my online quote with Jet2, but when I challenged this the price was immediately reduced to match the lower price. On the plus side Rachel did arrange confirmation with the hotel that we had booked ground floor accommodation due to mobility difficulties.
March 1, 2026
Reply from Hays Travel - Maghull
Good Morning Mr Wood, thank you so much for your lovely review. It is much appreciated and I am so glad I could get your holiday booked. Kind regards, Rachel
Staff Professionalism
As we have never booked a cruise before, our friend, Sarah Jones helped us with advice and was able to answer many of our questions. Once we were happy to continue with our booking, she passed us to her colleague, Rachel, who was also very professional and gave further advice and guidance. We felt very at ease with both their approach and handling of our booking.
March 5, 2026
Reply from Hays Travel - Maghull
Good Morning Mr and Mrs Cooney, thank you so much for your lovely review. It is much appreciated and we are so glad we could get your cruise booked :) Kind regards, Rachel
Young lady spent time and was really…
Young lady spent time and was really good finding right holiday for us
March 1, 2026
Reply from Hays Travel - Maghull
Hello Pauline
We appreciate you taking the time to share your experience, and we're so happy we could help you find the perfect holiday.
maghull, Hays Travel
Easy booking process staff have…
Easy booking process staff have knowledge of places I wish to visit
February 24, 2026
Reply from Hays Travel - Maghull
Good Afternoon Andrew, thank you so much for your lovely review. It is much appreciated. Kind regards, Rachel
Reply from Hays Travel - Maghull
Good Afternoon Mrs Walton, thank you so much for your lovely review. It is much appreciated and I am so glad we got your holiday sorted. Kind regards, Rachel
Booking our honeymoon review
The experience we received in store with Rachel was exceptional. Rachel went through everything from location, what was in the area, what to expect with each area, listened to our requests what a holiday should include and catered to our every need. Making the booking of our honeymoon a smooth and easy process.
February 20, 2026
Reply from Hays Travel - Maghull
Good Morning Daniel, thank you so much for your lovely review. It is much appreciated. Kind regards, Rachel
Very helpful and pleasant staff
Very helpful and pleasant staff, team effort to arrange our dream holiday
March 1, 2026
Reply from Hays Travel - Maghull
Hi,
We appreciate you sharing your experience. We are so happy we could work as a team to arrange your dream holiday.
maghull, Hays Travel
Rachel from the Maghull branch was very…
Rachel from the Maghull branch was very helpful. We have mow booked our cruise.
February 28, 2026
Reply from Hays Travel - Maghull
Hi,
We're happy to hear that you found our team member helpful, and we appreciate you booking your cruise with us. Thank you!
maghull, Hays Travel
Brilliant customer service and advice…
Brilliant customer service and advice on selecting our holiday
February 25, 2026
Reply from Hays Travel - Maghull
Dear Mr Rowe
Thank you for taking the time in giving us your feedback and for your lovely comments. I will make sure that these get passed onto Michael who looked after you.
Kind Regards
Emma
Maghull
My partner and I love to book with you…
My partner and I love to book our traveling at Hayes Travel- Maghull as we are always welcomed by the staff. We Usually deal with Michael as he really tries to get us the best deal. But this time he was not in the office and Rachael welcomed us with a smile and did her best to get us a decent deal. After several attempts to get us the best deal to suit us she got us a perfect deal with Jet 2 Holidays and she really worked hard to please us.
I would advise anyone who needs help to got to Hays Travel Maghull they all really know the best way to do a deal that suit the clients Again thanks for you helpful staff. Stewart
February 21, 2026
Reply from Hays Travel - Maghull
Dear Mr Lawrence
Thank you for taking the time in giving us your feedback and for your amazing comments, I will make sure that these get passed onto Rachel who looked after you. If you need any more help please don't hesitate to contact us.
Kind Regards
Emma
Manager
Reply from Hays Travel - Maghull
STUART KEATING,
We appreciate you sharing your experience with us. We're so glad to hear that our agent was helpful and informative for you.
maghull, Hays Travel
Customer Service was very good the…
Customer Service was very good the agent was so helpful pleasant and friendly 😀
February 19, 2026
Reply from Hays Travel - Maghull
Good Morning Irene, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
The ladies at Hays Travel were very…
The ladies at Hays Travel were very helpful with regards to getting our holiday booked.
February 15, 2026
Reply from Hays Travel - Maghull
Good Morning Doris, we appreciate you taking the time to share your experience. We are so happy to hear that you found our service helpful!
Kind regards, Rachel
The best way to book a holiday
We were welcomed with a friendly smile, Laura was super efficient and sorted out exactly the holiday we wanted, she also put our minds at rest about all our concerns around the airport and transfers etc.
February 16, 2026
Reply from Hays Travel - Maghull
lynda,
We're so glad we could provide such a positive experience! It's great to hear that you felt welcomed and that we were able to find the perfect holiday for you while addressing your concerns.
maghull, Hays Travel
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