Cannot recommend enough. My partner and I were looking to book our “minimoon”, and Rachel was attentive, kind, and incredibly knowledgeable throughout the whole process. She took the time to make su... See more
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Kay at maidenhead hays is very helpful. Have booked several holidsys with her. Our recent holiday kay was able to reasure us on ALL our questions.
Company replied
I needed a booking at short notice and, having used Hays Travel previously, turned to them for advice and help. I was not disappointed as the Team rose to the occasion. I walked in at 1.30pm a... See more
Company replied
We were looked after by Rachel and she could not have been more helpful, attentive, friendly and knowledgeable. Rachel is a fantastic asset for your business and we shall definitely be returning... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
77 High Street, SL6 1JX, Maidenhead, United Kingdom
- 01628878799
4.9
Excellent
399 reviews
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Kay at maidenhead hays is very helpful.
Kay at maidenhead hays is very helpful.
Have booked several holidsys with her.
Our recent holiday kay was able to reasure us on ALL our questions.
May 23, 2026
Reply from Hays Travel - Maidenhead
Hey Grace,
Thank you so much for your lovely review, it is always a pleasure seeing you & arranging your holidays! :)
Kind regards,
Kay & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Afternoon Kelly,
Thank you very much for your kind review.
We look forward to assisting you in the near future.
Kind Regards
Rachel & Team Maidenhead
Cannot recommend enough
Cannot recommend enough. My partner and I were looking to book our “minimoon”, and Rachel was attentive, kind, and incredibly knowledgeable throughout the whole process. She took the time to make sure we got the holiday we truly wanted and gave us great suggestions and advice on areas to stay and things to do, which made planning so much easier during what is already a stressful time!
Rachel also managed to get us a better price than we could find booking direct, and we’re absolutely delighted with the package. We’re so excited for the holiday and will 100% be booking through Rachel again in the future!
May 17, 2026
Unprompted review
Reply from Hays Travel - Maidenhead
Good Afternoon Rene,
Thank you very much for your lovely review.
I am glad to hear you found my service helpful and that we managed to get you a better price than going direct.
We look forward to assisting you in the near future.
Kind Regards
Rachel & Team Maidenhead
Kay took her time
Kay took her time, was very patient and ensured we got everything we wanted.
May 17, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Lorraine,
Thank you for leaving me such a nice review
It was my pleasure finding a cruise that you liked
Kind Regards
Kay & Team Maidenhead
The staff at the Maidenhead branch are…
The staff at the Maidenhead branch are always helpful and find your holiday your looking for at the right price nothing is to much trouble for them I always recommend them and wouldn’t book a holiday anywhere else
May 16, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Carol,
Thank you very much for your kind review.
We are glad to hear that you always find our service helpful and we look forward to assisting you in the near future.
Kind Regards
Team Maidenhead
Tried very hard to get the holiday…
Tried very hard to get the holiday suited and very helpful.
April 29, 2026
Reply from Hays Travel - Maidenhead
Good morning Mr Brown,
Thank you very much for your kind review, we are glad that we managed to find you a suitable holiday and we hope you have a fantastic time!
Kind Regards
Rhys & Team Maidenhead
Kim A1+
Kim, was excellent . Explained everything in depth and answered any questions we had. A credit to your staff. Needs a pay rise. Big thumbs up to all at maidenhead branch .
May 10, 2026
Reply from Hays Travel - Maidenhead
Hey Chris,
Thank you so much for your lovely review, I really appreciate it! I'm glad you guys have a fabulous cruise to look forward too!
Kind regards,
Kay (Kim lol) & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Afternoon Christine,
Thank you so much for taking the time to leave us such a lovely review. We hope that you have a fantastic time away!
Kind Regards
Rachel and Team Maidenhead
Rachel was a Superb and Knowledgeable…
Rachel was a Superb and Knowledgeable person, made the Holiday booking a very enjoyable experience. AJN Old Windsor
April 23, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon,
Thank you so much for taking the time to leave me such a lovely review. I hope that you have a fantastic time away!
Kind Regards
Rachel and Team Maidenhead
Short Notice Booking - Family Emergency
I needed a booking at short notice and, having used Hays Travel previously, turned to them for advice and help.
I was not disappointed as the Team rose to the occasion. I walked in at 1.30pm and an hour later, after much advice, discussion and help, I had return tickets booked, money sorted and a smile on my face.
The Hays Travel team are professional, knowledgeable and very patient! Excellent Customer Service.
Well done and thank you.
April 20, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Mrs Jenkins,
Thank you so much for taking the time to leave us such a lovely review. We are glad that we managed to help you arrange your flights.
Kind Regards
Rachel and Team Maidenhead
From walking in sophie took as much…
From walking in sophie took as much time as needed to find the perfect holiday for us with everything that we asked for .We were never rushed and we r very pleased with our holiday package We will definately use Hays Travel again
April 10, 2026
Reply from Hays Travel - Maidenhead
Good Morning Sue & Paul,
Thank you so much for taking the time to write me such a lovely review. I hope that you enjoy your holiday!
Kind Regards
Sophie & Team Maidenhead
I got to the shop got what I went in…
I got to the shop got what I went in for in the time I had and all explained where necessary and I was out within time to go my ways .
April 2, 2026
Reply from Hays Travel - Maidenhead
Thank you for your lovely review
Kind Regards
Rhys & Team Maidenhead
Exceptional
Exceptional, friendly and quick. Gave me options
First time in a travel agent for over 20 years! A great experience and better options than online. Two great team members looked after me
Thank you
April 2, 2026
Reply from Hays Travel - Maidenhead
Good Morning Mr Laird,
Thank you so much for taking the time to leave us such a lovely review. We hope that you have a fantastic time away!
Kind Regards
Sophie & Libby and Team Maidenhead
Reply from Hays Travel - Maidenhead
Thank you for your lovely review
Kind Regards
Rhys & Team Maidenhead
Always
Always. Very. Helpful. All. The. Staff. At. Hayes. At. Maidenhead. Sofie. And. Rachel
March 29, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Bob,
Thank you very much for your lovely review. It's always a pleasure to help you book your holidays.
Kind Regards
Rachel & Sophie and Team Maidenhead.
Brilliant
Brilliant. Sophie was extremely helpful. We went in with an idea for a city break, and left with it fully booked.
March 27, 2026
Reply from Hays Travel - Maidenhead
Dear Marion,
Thank you so much for leaving me a lovely review. I am glad we managed to arrange your holiday and look forward to assisting you in the future.
Kind regards,
Sophie & Team Maidenhead!
The great team at Maidenhead
The team at Maidenhead are very customer centric. They ensure that the holiday you choose is explained and all the details are discussed in detail. They have a very pleasant and friendly approach to helping you with the chosen holiday and will advise you on any other requirements such as medical issues/ checks required before the holiday. We have booked a second holiday with them this year.
March 23, 2026
Reply from Hays Travel - Maidenhead
Hi Chris,
Thank you very much for leaving us a lovely review.
We are very glad to hear you found our service friendly and helpful, we look forward to assisting with your holidays going forward.
Kind Regards
Rhys & Team Maidenhead
Nice and helpful staff who assisted me .
March 5, 2026
Reply from Hays Travel - Maidenhead
Dear Neil.
Thank you very much for your kind review, I am glad to hear you found our service helpful and look forward to assisting you in the future.
Kind Regards
Rhys & Team Maidenhead
Reply from Hays Travel - Maidenhead
Dear George,
Thank you so much for leaving us a kind review. I am glad we managed to arrange your holiday and look forward to seeing you in the future.
Kind regards,
Rhys & Team Maidenhead!
Sophie dealt with our holiday criteria in a very professional manner
Sophie dealt with our holiday criteria in a ver
March 15, 2026
Reply from Hays Travel - Maidenhead
Good Morning Mr & Mrs Smith,
Thank you for leaving me a lovely review. It was my pleasure to arrange your holiday. I hope that you have a fantastic time & look forward to hearing all about it.
Kind Regards
Sophie
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