Rhys from Hays Travel in Maidenhead was very good, knowledgeable, kind and patient. Looked at everything twice to make sure that I got everything I needed. He also applied a little discount as I've be... See more
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Rhys Took time to go through the different options available and found an earlier flight back from resort as children were going on trip And got price down to nearly match the on line prices I had fou... See more
Company replied
We were looked after by Rachel and she could not have been more helpful, attentive, friendly and knowledgeable. Rachel is a fantastic asset for your business and we shall definitely be returning... See more
Company replied
Kay was so helpful. She listened to what we wanted and made thoughtful suggestions based on her knowledge and experience of the area we wanted to travel to. After we left the store, she continued to s... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
77 High Street, SL6 1JX, Maidenhead, United Kingdom
- 01628878799
4.9
Excellent
434 reviews
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Reece was amazing
Reece was amazing! He is so welcoming and helpful. He listened well to our requirements and ensured we had the very best deal on offer
June 23, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Rick,
Thank you very much for your kind feedback.
I am glad we managed to get you the best deal on your cruise.
Kind Regards
Rhys & Team Maidenhead
Friendly, helpful advice -straightforward booking process
Friendly, helpful advice and guidance from all staff in store, very straight forward booking process and quick to respond on questions.
June 22, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Nigel,
Thank you for leaving me such a nice review, I am glad I was able to find a cruise for you.
I hope you have a lovely time!
Kind Regards
Sophie & Team Maidenhead
Just great to deal with
Just great to deal with. The staff were very knowledgeable and helpful. I would 100% recommend your service to colleagues and friends.
June 17, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Mr Campbell-Stephen,
Thank you so much for taking the time to leave us such a lovely review. I hope that you have a fantastic time in Thailand.
Kind Regards
Rachel & Team Maidenhead
Reply from Hays Travel - Maidenhead
Hey Eddie,
Thank you so much for your lovely words, I'm glad we managed to re-book your trip and book another one for you! :)
Kind regards,
Kay & Team Maidenhead
Really helpful with getting the holiday…
Really helpful with getting the holiday sorted for me and made everything happen easy no complications.
June 13, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon William,
Thank you very much for taking the time to write me a lovely review. I hope that you have a lovely holiday.
Kind Regards
Sophie & Team Maidenhead
Fist class service
Kay is so very helpful & nothing is to much trouble she listens to what you are looking for in an holiday & comes up trumps she also is lovely to deal with
June 11, 2026
Reply from Hays Travel - Maidenhead
Hey Peter,
Thank you so much for your lovely words, I'm glad you found me helpful & lovely! :)
I'm glad we managed to secure your Turkey holiday for next year!
Kind regards,
Kay & Team Maidenhead
Very helpful
June 4, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Mr Duncan,
Thank you so much for taking the time to write a lovely review. We look forward to servicing your bookings again in the future.
Kind Regards
Sophie & Team Maidenhead.
I was a bit annoyed when I got home I…
I was a bit annoyed when I got home I found the holiday in TUI £300 cheaper.
I then called Hays who spoke to rectify and I got for the cheaper price.
June 4, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Mrs Lightfoot,
I’m sorry this caused concern when you saw the price difference. Thank you for bringing it to my attention. I’m pleased we were able to get this resolved for you. I hope that you have a fantastic holiday!
Kind Regards
Sophie and Team Maidenhead
Fantastic service from the Maidenhead…
Fantastic service from the Maidenhead store. In particular Pamela, all of my holiday bookings have been professionally managed.
May 31, 2026
Reply from Hays Travel - Maidenhead
Good Morning Dorianne,
Thank you for leaving me such a nice review, I am glad I managed to find your trip to Cyprus.
I hope you and the family have a wonderful time!
Kind Regards
Pamela & Team Maidenhead
I have always had the most excellent…
I have always had the most excellent and friendly service by all the staff, and will hope to continue using Hays Travel for future holidays.
May 28, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Mrs O'Dwyer,
Thank you so much for taking the time to write us such a lovely review. It was my pleasure to book your cruise. We hope that you have a fantastic time!
Kind Regards
Rachel and Team Maidenhead.
2nd time this year we have had the…
2nd time this year we have had the lovely Libby in maidenhead find us a great deal for our holiday without feeling rushed or pushed into something that doesn't suit.
May 29, 2026
Reply from Hays Travel - Maidenhead
Good Morning Helen,
Thank you so much for leaving me a lovely review.
I am very glad we managed to find you a great deal on your holiday and we look forward to assisting you with your booking going forward.
Kind Regards
Libby & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Morning Simon,
Thank you very much for your positive review.
We look forward to assisting you in the near future.
Kind Regards
Rachel & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Morning Harry,
Thank you very much for your kind review.
We look forward to assisting you in the near future.
Kind Regards
Libby & Team Maidenhead
Kay at maidenhead hays is very helpful.
Kay at maidenhead hays is very helpful.
Have booked several holidsys with her.
Our recent holiday kay was able to reasure us on ALL our questions.
May 23, 2026
Reply from Hays Travel - Maidenhead
Hey Grace,
Thank you so much for your lovely review, it is always a pleasure seeing you & arranging your holidays! :)
Kind regards,
Kay & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Afternoon Kelly,
Thank you very much for your kind review.
We look forward to assisting you in the near future.
Kind Regards
Rachel & Team Maidenhead
Cannot recommend enough
Cannot recommend enough. My partner and I were looking to book our “minimoon”, and Rachel was attentive, kind, and incredibly knowledgeable throughout the whole process. She took the time to make sure we got the holiday we truly wanted and gave us great suggestions and advice on areas to stay and things to do, which made planning so much easier during what is already a stressful time!
Rachel also managed to get us a better price than we could find booking direct, and we’re absolutely delighted with the package. We’re so excited for the holiday and will 100% be booking through Rachel again in the future!
May 17, 2026
Unprompted review
Reply from Hays Travel - Maidenhead
Good Afternoon Rene,
Thank you very much for your lovely review.
I am glad to hear you found my service helpful and that we managed to get you a better price than going direct.
We look forward to assisting you in the near future.
Kind Regards
Rachel & Team Maidenhead
Kay took her time
Kay took her time, was very patient and ensured we got everything we wanted.
May 17, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Lorraine,
Thank you for leaving me such a nice review
It was my pleasure finding a cruise that you liked
Kind Regards
Kay & Team Maidenhead
The staff at the Maidenhead branch are…
The staff at the Maidenhead branch are always helpful and find your holiday your looking for at the right price nothing is to much trouble for them I always recommend them and wouldn’t book a holiday anywhere else
May 16, 2026
Reply from Hays Travel - Maidenhead
Good Afternoon Carol,
Thank you very much for your kind review.
We are glad to hear that you always find our service helpful and we look forward to assisting you in the near future.
Kind Regards
Team Maidenhead
Tried very hard to get the holiday…
Tried very hard to get the holiday suited and very helpful.
April 29, 2026
Reply from Hays Travel - Maidenhead
Good morning Mr Brown,
Thank you very much for your kind review, we are glad that we managed to find you a suitable holiday and we hope you have a fantastic time!
Kind Regards
Rhys & Team Maidenhead
Kim A1+
Kim, was excellent . Explained everything in depth and answered any questions we had. A credit to your staff. Needs a pay rise. Big thumbs up to all at maidenhead branch .
May 10, 2026
Reply from Hays Travel - Maidenhead
Hey Chris,
Thank you so much for your lovely review, I really appreciate it! I'm glad you guys have a fabulous cruise to look forward too!
Kind regards,
Kay (Kim lol) & Team Maidenhead
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