Hays Travel - Maidenhead Reviews 

437
TrustScore 5 out of 5

4.9

77 High Street, SL6 1JX Maidenhead, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Libby made choosing our holiday fun. Such a knowledgeable and helpful young lady. We will definitely use Hays again. Everyone in the shop are so helpful.

Company replied

Rated 5 out of 5 stars

Rhys from Hays Travel in Maidenhead was very good, knowledgeable, kind and patient. Looked at everything twice to make sure that I got everything I needed. He also applied a little discount as I've be... See more

Company replied

Rated 5 out of 5 stars

Rhys Took time to go through the different options available and found an earlier flight back from resort as children were going on trip And got price down to nearly match the on line prices I had fou... See more

Company replied

Rated 5 out of 5 stars

Kay was really helpful in finding us an ideal holiday, she was very patient. Definitely recommend Hays travel Maidenhead.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 77 High Street, SL6 1JX, Maidenhead, United Kingdom

  • 01628878799

4.9

Excellent

TrustScore 5 out of 5

437 reviews

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4.9

All reviews

(437)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient booking process

Very efficient booking process.
Lots of good information to help with decisions. Direct debit a great idea to spread cost.

October 9, 2025
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Reply from Hays Travel - Maidenhead

Good Morning Lee

Thank you so much for taking your time to give us a lovely review. We are pleased to hear you found our service helpful and that you had a positive experience when booking your trip to Oman!

Kind Regards
Rachel & Team Maidenhead

Rated 5 out of 5 stars

You provided everything I requested

You provided everything I requested
very well done thank you

October 7, 2025
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Reply from Hays Travel - Maidenhead

Good Morning Paul,

Thank you so much for taking your time out to give me a kind review. I am pleased to hear you found my service helpful and that you had a positive experience when booking your flights to Munich

Kind Regards

Rhys & Team Maidenhead

Rated 5 out of 5 stars

Rachael Elston is an asset to Hays…

Rachael Elston is an asset to Hays Travel - she always goes beyond what is expected, because of her we wouldn't go anywhere else to book our holidays.

October 2, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Jacky,

Thank you so much for taking your time out to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your holiday to Cyprus

Kind Regards

Rachel & Team Maidenhead

Rated 5 out of 5 stars

It was a very pleasing experience…

It was a very pleasing experience Sophie was great had a lot of patience finding the right trip to suit us.

September 30, 2025
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Reply from Hays Travel - Maidenhead

Good Morning Mr Borg,

Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service helpful and that you had a positive experience when booking your cruise!

Kind Regards

Sophie & Team Maidenhead

Rated 5 out of 5 stars

Kay at Hays travel Maidenhead is…

Kay at Hays travel Maidenhead is fantastic at always helping us find the best holiday for our family !

September 20, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Chris,

Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service helpful and that you had a positive experience when booking your family holiday to Rhodes!

Kind Regards
Kay & Team Maidenhead

Rated 5 out of 5 stars

Rhys was very helpful

Rhys was very helpful, patient, informative,and made our experience very pleasant

September 23, 2025
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Reply from Hays Travel - Maidenhead

Good Morning Samantha,

Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service helpful and that you had a positive experience when booking your holiday to Greece!

Kind Regards

Rhys & Team Maidenhead

Rated 5 out of 5 stars

The lady I spoke to and who sorted our…

The lady I spoke to and who sorted our holiday out was calm patient and understand and attentive to our needs

September 20, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Catherine,

Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service helpful and that you had a positive experience when booking your Norwegian Fjords Cruise!

Kind Regards
Kay & Team Maidenhead

Rated 5 out of 5 stars

Sophie and Kay were brilliant!

Sophie and Kay were brilliant!! I gave them several options for my holiday plans and we finally came up with a fantastic package!!

September 18, 2025
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Reply from Hays Travel - Maidenhead

Good Morning Elizabeth,

Thank you so much for leaving us such a lovely review. I'm glad that you enjoyed our service when booking your fantastic trip to Costa Rica.

Sophie & Kay and Team Maidenhead.

Rated 5 out of 5 stars

Sophie was great

Sophie was great, polite and efficient. She did the hard work of finding me a great all inclusive holiday package at a very good price in a 5* resort.

September 17, 2025
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Reply from Hays Travel - Maidenhead

Good Morning Kulwinder,

Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service helpful and that you had a positive experience when booking your family holiday to Dubai!

Kind Regards
Sophie & Team Maidenhead

Rated 5 out of 5 stars

Professional

Professional, friendly and extremely efficient from start to finish. Kayligh answered all our questions. Very helpful.

September 14, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Sandra,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your Xmas Getaway!

Kind Regards
Kay & Team Maidenhead

Rated 5 out of 5 stars

Great recommendation that met our…

Great recommendation that met our brief. Clear expanations and smooth booking

September 12, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Janet,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your Family holiday to Morocco!

Kind Regards
Kay & Team Maidenhead

Rated 5 out of 5 stars

Always very happy with the service

Always very happy with the service. All the staff are lovely friendly and helpful. Can’t praise them enough

September 12, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Anne,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your trip to Greece!

Kind Regards
Team Maidenhead

Rated 4 out of 5 stars

I found my agent Kay

I found my agent Kay, at the Maidenhead branch, very respectful and helpful.

September 10, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Maureen,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your Christmas Break.

Kind Regards
Kay & Team Maidenhead

Rated 5 out of 5 stars

Short break with daughter and grandchildren

I was booking a last minute holiday with certain requirements.Kay was patient and spent some time with me to make a decision on choice of a 4 night break.

August 26, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Joanna,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your next holiday to Menorca.

Kind Regards
Kay & Team Maidenhead

Rated 5 out of 5 stars

Staff

Very helpful staff

September 5, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Kim,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your next holiday to Turkey.

Kind Regards
Sophie & Team Maidenhead

Rated 5 out of 5 stars
Hays Travel - Maidenhead logo

Reply from Hays Travel - Maidenhead

Good Afternoon Neil,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your cruise to the Norwegian Fjords

Kind Regards

Rachel & Team Maidenhead

Rated 5 out of 5 stars

Kay was lovely and helpful

Kay was lovely and helpful. We were treated very well and we're happy with the holiday that Kay got together for us.

August 31, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Emma,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your cruise in Japan.

Kind Regards

Kay & Team Maidenhead

Rated 5 out of 5 stars

Was dealt with by Rachel the manager

Was dealt with by Rachel the manager. She was super helpful and got me a great deal to florida

August 29, 2025
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Reply from Hays Travel - Maidenhead

Hi Deborah,
Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your holiday to America.

Kind Regards
Rachel & Team Maidenhead

Rated 5 out of 5 stars

Sophie was amazing

Sophie was amazing. She looked several hotels for us and we found one that is perfect for us.

August 20, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Debbie,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your holiday to Turkey!

Kind Regards
Sophie & Team Maidenhead

Rated 5 out of 5 stars

Thank you team at Hays Travel for…

Thank you team at Hays Travel for helping me book my holidays for next year. looking forward my three coach holidays all sorted.!!

August 12, 2025
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Reply from Hays Travel - Maidenhead

Good Afternoon Jeanette,

Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your three coach holidays!

Kind Regards
Rachel & Team Maidenhead

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