Libby made choosing our holiday fun. Such a knowledgeable and helpful young lady. We will definitely use Hays again. Everyone in the shop are so helpful.
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See what reviewers are saying
Rhys from Hays Travel in Maidenhead was very good, knowledgeable, kind and patient. Looked at everything twice to make sure that I got everything I needed. He also applied a little discount as I've be... See more
Company replied
Rhys Took time to go through the different options available and found an earlier flight back from resort as children were going on trip And got price down to nearly match the on line prices I had fou... See more
Company replied
Kay was really helpful in finding us an ideal holiday, she was very patient. Definitely recommend Hays travel Maidenhead.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
77 High Street, SL6 1JX, Maidenhead, United Kingdom
- 01628878799
4.9
Excellent
438 reviews
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Friendly
Friendly, confident, knowledgeable.
Saves a lot of time on the internet as we found a holiday and booked it in under 90 minutes with Hays.
July 7, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Martin,
Thank you for taking your time to give me a lovely review. I was so pleased to hear you found my service helpful and that you had a positive experience when booking your last minute getaway to Tunisia :)
Kind Regards
Kay & Team Maidenhead
Very pleased
have always used hays travel in maidenhead
I found the staff very helpful especially Rachel which I can always rely on a holiday she suggests
We have a few issues with mobility
I am very happy with every holiday we book with Hays Keep up the good work & continue smiling
That’s the key
June 25, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Alice,
Thank you so much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and had a positive experience when booking your holiday to Portugal,
We look forward to servicing your booking in the near future.
Kind Regards
Rachel and Team Maidenhead
We made a booking with Rachel in…
We made a booking with Rachel in Maidenhead. She was extremely helpful and she helped us to pick a cruise and we booked a cruise with her. She was brilliant very patient and very helpful. I’d really recommend her who ever wants to book a holiday. She’ll always give you advice And she’s very good at her job. She’s a credit to your company. Many thanks Rachel sharon.
June 28, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Sharon,
Thank you for taking your time to give me a lovely review. I am so pleased to hear you found my service helpful and that you had a positive experience when booking your cruise to the Greek Islands with me. It is always a pleasure serving you and Vic and I look forward to helping you in the near future
Kind Regards
Rachel & Team Maidenhead
Rhys was most helpful at Maidenhead…
Rhys was most helpful at Maidenhead branch, as always.
June 22, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Linda,
Thank you for taking your time to give me a lovely review. I was so pleased to hear you found my service helpful and that you had a positive experience when booking your trip to Spain.
Kind Regards
Rhys & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Morning Gillian,
Thank you for taking your time to leave a lovely review. I was so pleased to hear you found our service helpful and that you had a positive experience when booking your holiday to Menorca.
We look forward to servicing your booking in the near future.
Kind Regards
Kay & Team Maidenhead
I am grateful to Rachel.
I am grateful to Rachel for her patience. My first plan fell through due to personal reasons. She persevered with ideas, until one was found. Rachel was then able to book my holiday effectively.
June 15, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Mrs Huckle,
Thank you for taking your time to leave a lovely review. I was pleased to hear you found our service helpful and that you had a positive experience when booking your holiday to Gran Canaria, it's always a pleasure to see you come in to the store and I really enjoy our little chats we have
I look forward to servicing your booking in the near future.
Kind Regards
Rachel & Team Maidenhead
There service is excellent
There service is excellent. To go in and speak to someone who could of been on that ship or hotel always helps.
They are always very friendly and there service is fantastic.
June 15, 2025
Reply from Hays Travel - Maidenhead
Good Morning, Paul
Thank you for taking your time to leave us a lovely review. we are so pleased to hear you found our service helpful and that you had a positive experience when booking your Caribbean cruise.
We look forward to servicing your booking in the near future.
Kind Regards
Rachel & Team Maidenhead
Brilliant customer service
Booked an all inclusive holiday to Cyprus at the Hays Travel store in Maidenhead. I can’t remember all their names, but I found all the staff there to be really friendly and very helpful. They even did the online check-in for me too. The travel money man was very nice and extremely helpful. I’d thoroughly recommend using them 😊
June 7, 2025
Unprompted review
Reply from Hays Travel - Maidenhead
Good Morning,
Thank you for taking your time to leave us a lovely review. we are so pleased to hear you found our service helpful and that you had a positive experience when booking your holiday to Cyprus.
We look forward to servicing your booking in the near future.
Kind Regards
Team Maidenhead
First cruise.....
This will be our first cruise experience and Rachel the manager was extremely helpful with booking the holiday.She provided many useful tips and insights to help us make the most of our cruise and we're so glad we popped in to Hays Travel that day.
June 4, 2025
Reply from Hays Travel - Maidenhead
Good Morning Martin,
Thank you for taking your time to leave us a lovely review. we are so pleased to hear you found our service helpful and that you had a positive experience when booking your Mediterranean cruise.
We look forward to servicing your booking in the near future.
Kind Regards
Rachel & Team Maidenhead
Great Service
Hayes staff at Maidenhead are always polite and very helpful, they couldn't
be better
May 13, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Eileen,
Thank you for taking your time to leave us a lovely review. I was so pleased to hear you found our service helpful and that you had a positive experience when booking your flights to Paphos.
We look forward to servicing your booking in the near future.
Kind Regards
Sophie & Team Maidenhead
Finding a holiday that suited me.
Very helpful, listened to what I wanted from my holiday. Took time to find a holiday that suited my price and destination. I was very satisfied with Hays Travel.
June 7, 2025
Reply from Hays Travel - Maidenhead
Good Morning Mrs MacLeod ,
Thank you for taking your time to leave us a lovely review. I was so pleased to hear you found our service helpful and that you had a positive experience when booking your holiday to Fuerteventura.
We look forward to servicing your booking in the near future.
Kind Regards
Sophie & Team Maidenhead
Rachel was excellent
Rachel was excellent. She made the whole experience enjoyable and stress free.
May 31, 2025
Reply from Hays Travel - Maidenhead
Good Morning Norma,
Thank you for taking your time to give me a lovely review. I was so pleased to hear you found my service helpful and that you had a positive experience when booking your Cruise with us.
I look forward to servicing your booking in the near future.
Kind Regards
Rachel
I was helped by staff in a friendly and…
I was helped by staff in a friendly and constructive manner throughout and having gone in with a very general enquiry booked a holiday that I am really looking forward to
May 29, 2025
Reply from Hays Travel - Maidenhead
Good Morning Mr Hague,
Thank you for taking your time to give me a lovely review. I was pleased to hear you found my service helpful and that you had a positive experience when your Caribbean Cruise with us.
I look forward to servicing your booking in the near future.
Kind Regards
Kay
Cruise I was interested in thoroughly and patiently research e. g position of cavbin
Personal service was excellent
May 14, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Mrs Daniels,
Thank you for taking your time to give me a lovely review. I was pleased to hear you found my service helpful and that you had a positive experience when your cruise with us.
I look forward to servicing your booking in the near future.
Kind Regards
Rhys
Very helpful and always easy going and…
Very helpful and always easy going and sense of humour
March 29, 2025
Reply from Hays Travel - Maidenhead
Good Morning Lance,
Thank you for taking your time to give me a lovely review. I am pleased to hear you found my service helpful and good sense of humour when purchasing your travel insurance.
Kind Regards
Rachel
Knowledge of staff in their field and…
Knowledge of staff in their field and good customer services. Respectful to customer having patience when giving advice across all aspect of the holiday booking, being flights, destination, medical, access, insurance and children. Staff always pleasant.
Overall good experience when visiting the travel shop in Maidenhead.
May 4, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Frank,
Thank you for taking your time to give me a lovely review. I was so pleased to hear you found my service helpful and that you had a positive experience when booking your Family Holiday To Benidorm.
I look forward to servicing your booking in the near future.
Kind Regards
Rachel
Over all happy with booking
Over all happy with booking, and how the team helped book perfect trip to Thailand can’t wait
April 30, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Mr Gormley,
Thank you for taking your time to give me a lovely review. I was so pleased to hear you found my service helpful and that you had a positive experience when booking your holiday to Thailand.
I look forward to servicing your booking in the near future.
Kind Regards
Rachel
Rachael was fantastic asked me what I…
Rachael was fantastic asked me what I wanted and found me a great holiday at an amazing price. Went through everything step by step and made tge experience very easy
May 4, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Phil,
Thank you for taking your time to give me a lovely review. I was so pleased to hear you found my service helpful and that you had a positive experience when booking your holiday
I look forward to servicing your booking in the near future.
Kind Regards
Rachel
Sophie
Sophie, the Hays Travel agent, was very patient and knowledgable in providing the service.
April 28, 2025
Reply from Hays Travel - Maidenhead
Good Morning Jeff,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your trip to Krakow!
We look forward to servicing your booking in the near future.
Kind Regards
Sophie & Team Maidenhead
Kayleigh - Hays Travel
Kayleigh was very helpful and very kind. Offered to assist me and look for the best deals. Kay was happy to answer every question asked and certainly has very good customer service skills
April 24, 2025
Reply from Hays Travel - Maidenhead
Good Evening Ifrahim,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your Honeymoon to Dubai!
We look forward to servicing your booking in the near future.
Kind Regards
Kay & Team Maidenhead
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