Libby made choosing our holiday fun. Such a knowledgeable and helpful young lady. We will definitely use Hays again. Everyone in the shop are so helpful.
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See what reviewers are saying
Rhys from Hays Travel in Maidenhead was very good, knowledgeable, kind and patient. Looked at everything twice to make sure that I got everything I needed. He also applied a little discount as I've be... See more
Company replied
Rhys Took time to go through the different options available and found an earlier flight back from resort as children were going on trip And got price down to nearly match the on line prices I had fou... See more
Company replied
Kay was really helpful in finding us an ideal holiday, she was very patient. Definitely recommend Hays travel Maidenhead.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
77 High Street, SL6 1JX, Maidenhead, United Kingdom
- 01628878799
4.9
Excellent
438 reviews
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We both were welcomed as soon as we…
We both were welcomed as soon as we walked in with a smile and offered a seat .
We had already chosen our holiday online with Easy Jet and the manager Rachel booked it for us with car parking,
Excellent customer service love booking our many holidays with this shop .
April 22, 2025
Reply from Hays Travel - Maidenhead
Good Morning Janet,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Tenerife.
We look forward to servicing your booking in the near future.
Kind Regards
Rachel & Team Maidenhead
The service was second to none
The service was second to none. Would not hesitate to use Hays travel again.
April 20, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Mr Lally,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Tenerife.
We look forward to servicing your booking in the near future.
Kind Regards
Rhys & Team Maidenhead
Friendly and helpful staff and I was…
Friendly and helpful staff and I was very impressed with their selection of brochures.
April 15, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Peter,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience with our selection of Brochures.
We look forward to servicing your bookings in the near future.
Kind Regards
Rhys & Team Maidenhead
VERY HELPFUL AND KIND STAFF.
April 5, 2025
Reply from Hays Travel - Maidenhead
Good Morning Kathleen,
Thank you for taking your time to give us a positive review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking the flights for your son.
We look forward to servicing your booking in the near future.
Kind Regards
Rhys & Team Maidenhead
The young lady Sophie persevered in…
The young lady Sophie persevered in find us a holiday ,coach holidays were all booked up but Sophie did not give up so we are going Away in September,
March 29, 2025
Reply from Hays Travel - Maidenhead
Good Morning Lucy,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your coach trip with us.
We look forward to servicing your booking in the near future.
Kind Regards,
Sophie & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Afternoon Alan,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your cruise with us,
We look forward to servicing your booking in the near future.
Kind Regards,
Kay & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Afternoon Lesley,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your trip with us.
We look forward to servicing your booking in the near future.
Kind Regards,
Rachel & Team Maidenhead
Kay unserstood my every need
Kay looked at all the options for me she definitely understood my every need exactly what I wanted a very welcoming face/person to deal with lovely girl.
March 16, 2025
Reply from Hays Travel - Maidenhead
Good Morning Melanie,
Thank you for taking your time to leave me a lovely review,
I am pleased to hear you found my service helpful and that you had a positive experience whilst booking your holiday to Cyprus.
We look forward to servicing your booking in the near future.
Kind Regards
Kay & Team Maidenhead
Booked holiday to florida wanted it to…
Booked holiday to florida wanted it to be special and they couldn't do enough to help from start to finish
March 8, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Julie,
Thank you for taking your time to give us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Florida with us.
We look forward to servicing your booking in the near future.
Kind Regards
Rhys & Team Maidenhead
Fantastic service relaxed atmosphere…
Fantastic service relaxed atmosphere very helpful would highly recommend
March 9, 2025
Reply from Hays Travel - Maidenhead
Good Morning Gary,
Thank you very much for taking the time to leave us a lovely review.
I am pleased to hear you found my service helpful and that you had a positive experience whilst booking your family holiday to Memphis, Nashville & New Orleans! I can't wait to hear about the ducks when you get back :-)
We look forward to servicing your bookings in the near future.
Kind Regards
Sophie & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Afternoon Jackie,
Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found my service helpful and that you had a positive experience whilst booking your family holiday!
We look forward to servicing your bookings in the near future.
Kind Regards
Kay & Team Maidenhead
Special Holiday in France
We went to Hays in Maidenhead and spoke with a lovely lady called Kay, we explained that we wanted to book something special to remember in France with our little dog Dodger for our 10th Wedding anniversary and my husbands 60th birthday which is the same day. Kay looked at different options for us and came back with a fantastic holiday in Nice. We had couple of issues which Kay and Rachel sorted it out for us. Also a big thank to Lee in the travel exchange. I recommend Kay for your holiday requirements.
March 1, 2025
Unprompted review
Reply from Hays Travel - Maidenhead
Good Morning Angela & Rod,
Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your special holiday to France!
I will be in contact with you once we have heard back from our supplier :)
We look forward to servicing your bookings in the near future.
Kind Regards
Kay & Team Maidenhead
My first experience with Hays
I spoke to Jay who was like pleasant and helpful.
She gave me a holiday quote which was a complete bargain so I subsequently made a booking.
This was my first Hays experience.
February 27, 2025
Reply from Hays Travel - Maidenhead
Good Afternoon Mrs Jones,
Thank you very much for your kind words.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Madeira.
We look forward to servicing your booking in the near future.
Kind Regards
Kay & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Afternoon Mr Devereux,
Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Malta.
We look forward to servicing your booking in the near future.
Kind Regards
Sophie & Team Maidenhead
Want to avoid the Internet stress…?
It was such a delight to have someone to help us through the booking process removing the stress of trying to book a holiday on the internet with multiple factors influencing our choice (snow depth at resort, distance to the ski lifts, hotel accommodation, flight times, transfer times in uk and resort. Internet scams taken out of the equation and ABTA COVER included.
I know I’m hard to please and Rachel was brilliant throughout, being helpful, patient, friendly and genuinely excited for us too. Thank you so much, so refreshing.
February 25, 2025
Reply from Hays Travel - Maidenhead
Good Morning Mr Murray,
Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday, we really enjoyed your visit to our store and we cannot wait to service your holiday for you in the near future.
We hope you have an amazing time away
Kind Regards
Rachel & Team Maidenhead
Reply from Hays Travel - Maidenhead
Good Morning Stephen,
Thank you very much for taking the time to leave us a kind review.
We are pleased to hear you found our service helpful and had a positive experience whilst booking your flights to South Africa.
We look forward to servicing your booking in the near future.
Kind Regards
Rhys & Team Maidenhead
Exceptional service from all the team…
Exceptional service from all the team at Hays Travel especially from Racheal, Charlotte and Reese.. Amazing commitment and communication from all
January 30, 2025
Reply from Hays Travel - Maidenhead
Good Morning Salvatore,
Thank you very much for taking the time to leave us such a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Sri Lanka, we can wait to see you back in store to continue to service all your bookings in the near future.
Kind Regards from
Rachel, Rhys, Charlotte (aka Sophie), Kay and Lee
Easy and friendly
We were looking for a last minute break and did not want to trawl the internet ourselves. We went into the branch and wick easy booking of our holiday. Like that we were able to go into a different branch to check in, which we have found a chore in the past.
January 30, 2025
Reply from Hays Travel - Maidenhead
Good Morning Mr Heley,
Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Cyprus.
We look forward to servicing your booking in the near future & Hope you have a lovely time!
Kind Regards
Kay & Team Maidenhead
Mini break
The staff were really helpful in the booking process happy to look at different things when selecting hotels and flights.
January 30, 2025
Reply from Hays Travel - Maidenhead
Good Morning Mr Bennett,
Thank you very much for taking the time to leave us a lovely review.
We are pleased to hear you found our service helpful and that you had a positive experience whilst booking your holiday to Poland.
We want to wish you an amazing time celebrating and that you enjoy what Poland has to offer.
Rachel & Team Maidenhead
We had a very good experience booking a…
We had a very good experience booking a holiday with Hays, Maidenhead. The consultant was extremely helpful and knowledgeable regarding the holiday and location we were interested in, and as a result we have the holiday we wanted to look forward to.
February 4, 2025
Reply from Hays Travel - Maidenhead
Good Morning Mr Pratt,
Thank you very much for taking the time to leave us a great review.
We are pleased to hear you found our service helpful and had a positive experience whilst booking your summer holiday to Rhodes
We look forward to servicing your booking in the near future.
Kind Regards
Rachel & Team Maidenhead
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