Hays Travel - Malton Reviews 481

TrustScore 5 out of 5

4.9

18A Yorkersgate, YO17 7AN Malton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful they sorted everything for us much less stressful than booking on line myself

Company replied

Rated 5 out of 5 stars

We originally went in just to enquire about a trip to Montana flight’s hotel car hire Nicola was absolutely brilliant we must have been in there roughly 2 hours looking at different flight times and v... See more

Company replied

Rated 5 out of 5 stars

Lauren was absolutely fantastic at Hays Travel, Malton. She was helpful and knowledgeable and she focussed on our requirements, expertly finding the perfect holiday for us. She then pulled all the a... See more

Company replied

Rated 5 out of 5 stars

The staff know their customers. They are friendly, helpful, and knowledgeable. They give good advice and always ready to go the extra mile. We always prefer to book with them than do anything ourselve... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18A Yorkersgate, YO17 7AN, Malton, United Kingdom

  • 01653 695455

4.9

Excellent

TrustScore 5 out of 5

481 reviews

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Rated 5 out of 5 stars

excelent as always

May 20, 2026
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Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

Very helpful they sorted everything for…

Very helpful they sorted everything for us much less stressful than booking on line myself

May 20, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Keeley. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

The malton branch

The malton branch - all the staff members are very professional and always there to help you get the best holiday options for you.

May 15, 2026
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Reply from Hays Travel - Malton

Thank you. It was our pleasure.

Rated 5 out of 5 stars

Great service very knowledgeable…

Great service very knowledgeable regarding resort etc pleased with everything regarding booking holiday

May 12, 2026
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Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

Lauren was brilliant

Lauren was brilliant

May 7, 2026
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Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Lauren. Please let us know if you need anything else. Thanks - Nicola :)

Rated 5 out of 5 stars

Very welcoming and helpful with a…

Very welcoming and helpful with a difficult request.

May 10, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

I have no complaints about the service…

I have no complaints about the service and the staff at your Hays travel shop in malton. They come across very well.and make you welcome and find that perfect Holiday for you many thanks for my bookings over the years

April 17, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Debi was very pleasant, knew what to do, holiday booked and paid for in a very short time. Excellent 👍

April 16, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

Malton office- great staff and always…

Malton office- great staff and always helpful and friendly

April 15, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure to go into branch. Very friendly staff and also easy to book with

April 17, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Gordon and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

Fab service from the team at Malton

Fab service from the team at Malton as always, Managed to get us a fab deal to Crete with an extra day for only £9 extra each !

April 11, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars

The staff are all very helpful can’t…

The staff are all very helpful can’t praise them enough. They match my prices on holidays and I am very satisfied with their attention to detail. No complaints whatsoever

April 14, 2026
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Reply from Hays Travel - Malton

Thank you Christine, always a pleasure booking your holidays, Thanks for your support :-) Debi

Rated 5 out of 5 stars

I found the staff very polite and gave…

I found the staff very polite and gave us very helpful advice and all our questions were honestly

March 26, 2026
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)

Rated 5 out of 5 stars
Hays Travel - Malton logo

Reply from Hays Travel - Malton

Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi. Please let us know if you need anything else. Thanks - Lauren :)

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