Everything went smoothly and we had a really lovely holiday. We are still grateful to Lauren at Hays Travel in Malton (the whole team in Malton branch are fantastic and super-helpful) for highlighting... See more
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Nichola in the Malton Branch is friendly professional knowledgeable and a good asset to hays travel. Anything she didn’t know she found out we presented her with an impossible challenge and she found... See more
Company replied
We went with what we thought holiday we would like which was above our budget the lady asked if we were set on a destination and found us somewhere within our budget
Company replied
I felt I was given time to discuse our reqirements for the holiday and the staff were very knowledgeable . We got a lovely hotel and for the dates we wanted . Unfortunately had to pay the whole holida... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18A Yorkersgate, YO17 7AN, Malton, United Kingdom
- 01653 695455
4.9
Excellent
522 reviews
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always the best.very very helpful.
January 25, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Gordon. Please let us know if you need anything else. Thanks, Lauren :)
Reply from Hays Travel - Malton
Thank you for the kind comments, I will pass them on to Debi, we look forward to seeing you again. Thanks Gordon
happy holiday
always a pleasure to book at hays travel they know us so well after all the years we've used them. it is like dealing with old friends and always straight forward and if a problem should arise always dealt with effiency.
January 9, 2026
Reply from Hays Travel - Malton
Thank you. It was our pleasure.
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks, Lauren :)
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Keeley and Nicola. Please let us know if you need anything else. Thanks, Lauren :)
Excellent service
Hays at Malton gave an excellent service from the minute I walked in the shop. Gordon was very welcoming and after quickly giving him my requirements he sourced my holiday and had it all booked seamlessly. Thank you Gordon.
January 9, 2026
Reply from Hays Travel - Malton
Thank you for taking time to leave your lovely review, I will pass this onto Gordon. Nicola
It was very easy to book
It was very easy to book , with Gorden, from the Malton branch, always a fantastic time.
January 14, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Gordon. Please let us know if you need anything else. Thanks, Lauren :)
Very knowledgeable and patient in…
Very knowledgeable and patient in helping us to choose a perfect trip
January 10, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Debi and the team. Please let us know if you need anything else. Thanks, Lauren :)
Another great experience
Gordon once again helped us book our holiday - friendly, kind and efficient.
Thank you!
January 9, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Gordon and the team. Please let us know if you need anything else. Thanks, Lauren :)
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Lauren and the team. Please let us know if you need anything else. Thanks, Debi :)
Warm friendly welcome
Warm friendly welcome.
Agent found what we were looking for quickly and within our budget.
January 11, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Debi and the team. Please let us know if you need anything else. Thanks, Lauren :)
Great knowledge about the holiday
January 9, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Nicola and the team. Please let us know if you need anything else. Thanks, Lauren :)
Extremely helpful staff 😍
January 7, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Debi and the team. Please let us know if you need anything else. Thanks, Lauren :)
I have used Hays travel many times the…
I have used Hays travel many times the staff are always helpful. I prefer a point of contact,
January 3, 2026
Reply from Hays Travel - Malton
Thank you. It was our pleasure..
Reply from Hays Travel - Malton
We appreciate you taking the time to share your positive experience; we are so glad that our advice and assistance were helpful and accurate for you Thanks Debi
Reply from Hays Travel - Malton
We appreciate you taking the time to share your experience with us; we are so happy to hear our staff was helpful and knowledgeable. Thank you Nicola
Another one booked
Gordon always goes out of his way to help me book my holiday stress free all the team at Malton are great that’s why I use them 👍
December 28, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Gordon. Please let us know if you need anything else. Thanks, Lauren :)
Easy to book helpful frendly gave…
Easy to book helpful frendly gave good advice and took the hassle out of book we us them everytime to book our holiday
December 28, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Gordon. Please let us know if you need anything else. Thanks, Lauren :)
Friendly staff in shop (Malton)
Friendly staff in shop (Malton)
Good Facebook posts with photos that somehow encourage you to pop in store.
Looked for good offers.
December 20, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks, Lauren :)
Lauren was extremely efficient and…
Lauren was extremely efficient and knowledgeable and very friendly.
December 6, 2025
Reply from Hays Travel - Malton
Thank you for your kind comment, I will pass it on to Lauren, Thank you Debi
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