Everything went smoothly and we had a really lovely holiday. We are still grateful to Lauren at Hays Travel in Malton (the whole team in Malton branch are fantastic and super-helpful) for highlighting... See more
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Nichola in the Malton Branch is friendly professional knowledgeable and a good asset to hays travel. Anything she didn’t know she found out we presented her with an impossible challenge and she found... See more
Company replied
I felt I was given time to discuse our reqirements for the holiday and the staff were very knowledgeable . We got a lovely hotel and for the dates we wanted . Unfortunately had to pay the whole holida... See more
Company replied
We went with what we thought holiday we would like which was above our budget the lady asked if we were set on a destination and found us somewhere within our budget
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18A Yorkersgate, YO17 7AN, Malton, United Kingdom
- 01653 695455
4.9
Excellent
523 reviews
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Lauren was extremely efficient and…
Lauren was extremely efficient and knowledgeable and very friendly.
December 6, 2025
Reply from Hays Travel - Malton
Thank you for your kind comment, I will pass it on to Lauren, Thank you Debi
Reply from Hays Travel - Malton
Thank you for your kind comment, i will pass it on to Lauren
The staff was so helpful and had great…
The staff was so helpful and had great knowledge
November 26, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks, Lauren :)
Cruise to Caribbean
Debi was very efficient & reassured my cruise choice
She put me at ease & price matched
December 1, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Debi. Please let us know if you need anything else. Thanks, Lauren :)
Reply from Hays Travel - Malton
Thank you for taking the time to leave me this lovely review! I really appreciate it. Please let me know if you need anything else. Thanks, Lauren :)
Always great service.
Gordon is always friendly, knowledgeable, efficient, and gets us great deals! Booked with him multiple times and would do again.
November 30, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Gordon. Please let us know if you need anything else. Thanks, Lauren :)
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks, Lauren :)
Reply from Hays Travel - Malton
Thank you...It was our pleasure..
Amazing as always ☺️
November 2, 2025
Reply from Hays Travel - Malton
Thank you. It was our pleasure...
All the staff are very friendly and…
All the staff are very friendly and have usually visited the holiday destination that you are looking to visit so can give you an honest opinion. We never go anywhere else to book our holidays.
Great service
November 7, 2025
Reply from Hays Travel - Malton
Pleasure booking your holiday, have great time and see you next time thanks Debi
Scottish cruise
Very happy with the service on the day answered my questions . Would use this company again.
November 7, 2025
Reply from Hays Travel - Malton
Thank you for your kind comments I will make sure they are passed to Gordon, Debi
Very helpful goes out of there way to…
Very helpful goes out of there way to help anyone that’s struggling to pick destinations thank you so much for your help and support so looking forward to my holiday in May and Disney next December
October 28, 2025
Reply from Hays Travel - Malton
Thank you. It was our pleasure
Reply from Hays Travel - Malton
Thank you for the lovely comment, i will pass it on to Lauren
Staff very kind,friendly and helpful
Staff very kind,friendly and helpful, also patient when I
Kept changing dates wold recommend my local branch
October 24, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks, Lauren :)
Reply from Hays Travel - Malton
Thank you..It was our pleasure..
Malton branch could not be more helpful…
Malton branch could not be more helpful than they are
October 28, 2025
Reply from Hays Travel - Malton
Thank you. Our pleasure..
Nichola is AMAZING
Nichola is Professional, friendly and super helpful feel she went over and above to get our holiday cruise sorted for us
Thanks nichola
October 17, 2025
Reply from Hays Travel - Malton
Good morning, thank you for you comments, I will pass them on to Nicola, thank you Debi
Great telephone manners explained what…
Great telephone manners explained what is wanted and booked with my other family so we could go all together party of 9 which is absolutely amazing just can't wait for our holiday to Disneyland Paris next December thank you so much to the Malton Store
October 26, 2025
Reply from Hays Travel - Malton
Good Morning Craig, thank you so much for the kind comments it was lovely booking this for you and I felt the excitment, glad I could help Thanks Debi
Perfect service from the lovely young…
Perfect service from the lovely young apprentice Keeley, she had spent a great deal of time looking to find exactly what we wanted and found it so we booked without delay.
October 25, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Keeley. Please let us know if you need anything else. Thanks, Lauren :)
Our agent was great in booking our…
Our agent was great in booking our holiday for us, she narrowed down what we needed and the buget and found us the perfect holiday !!
Very much looking forward to it next year thanks hays travel, i will be back to book again.
October 14, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review! We really appreciate it, I will pass your kind comments on to Debi. Please let us know if you need anything else. Thanks, Lauren :)
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