Everything went smoothly and we had a really lovely holiday. We are still grateful to Lauren at Hays Travel in Malton (the whole team in Malton branch are fantastic and super-helpful) for highlighting... See more
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Nichola in the Malton Branch is friendly professional knowledgeable and a good asset to hays travel. Anything she didn’t know she found out we presented her with an impossible challenge and she found... See more
Company replied
We went with what we thought holiday we would like which was above our budget the lady asked if we were set on a destination and found us somewhere within our budget
Company replied
I felt I was given time to discuse our reqirements for the holiday and the staff were very knowledgeable . We got a lovely hotel and for the dates we wanted . Unfortunately had to pay the whole holida... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18A Yorkersgate, YO17 7AN, Malton, United Kingdom
- 01653 695455
4.9
Excellent
522 reviews
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Debi at Hays Malton
Our travel agent Debi put us at ease straight away and guided us through the booking process with ease. She gave us lots of suggestions and advice and was very knowledgeable about the resort and our accommodation. She answered all of our questions and didn't try to rush us into a decision. The whole process was very smooth and we left feeling completely satisfied with our choices. We couldn't have wished for a better experience.
May 19, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi. Please let us know if you need anything else. Thanks - Lauren :)
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Gordon. Please let us know if you need anything else. Thanks - Lauren :)
excelent as always
May 20, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi. Please let us know if you need anything else. Thanks - Lauren :)
Very helpful they sorted everything for…
Very helpful they sorted everything for us much less stressful than booking on line myself
May 20, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Keeley. Please let us know if you need anything else. Thanks - Lauren :)
As always Friendly,Helpful professional…
As always Friendly,Helpful professional and knowledgeable. Always a warm welcome.
May 20, 2026
Reply from Hays Travel - Malton
Thank you. It was our pleasure.
The malton branch
The malton branch - all the staff members are very professional and always there to help you get the best holiday options for you.
May 15, 2026
Reply from Hays Travel - Malton
Thank you. It was our pleasure.
Great service very knowledgeable…
Great service very knowledgeable regarding resort etc pleased with everything regarding booking holiday
May 12, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks - Lauren :)
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Lauren. Please let us know if you need anything else. Thanks - Nicola :)
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola. Please let us know if you need anything else. Thanks - Lauren :)
Great help from the ladies at this…
Great help from the ladies at this branch. Would recommend
April 29, 2026
Reply from Hays Travel - Malton
Thank you for your kind message, we are happy to help, look forward to seeing you again. Debi
I have no complaints about the service…
I have no complaints about the service and the staff at your Hays travel shop in malton. They come across very well.and make you welcome and find that perfect Holiday for you many thanks for my bookings over the years
April 17, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)
Excellent service
Excellent service. Debi was very pleasant, knew what to do, holiday booked and paid for in a very short time. Excellent 👍
April 16, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)
Malton office- great staff and always…
Malton office- great staff and always helpful and friendly
April 15, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)
Always a pleasure
Always a pleasure to go into branch. Very friendly staff and also easy to book with
April 17, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Gordon and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)
Fab service from the team at Malton
Fab service from the team at Malton as always, Managed to get us a fab deal to Crete with an extra day for only £9 extra each !
April 11, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Nicola and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)
The staff are all very helpful can’t…
The staff are all very helpful can’t praise them enough. They match my prices on holidays and I am very satisfied with their attention to detail. No complaints whatsoever
April 14, 2026
Reply from Hays Travel - Malton
Thank you Christine, always a pleasure booking your holidays, Thanks for your support :-) Debi
Reply from Hays Travel - Malton
Thank you. It was our pleasure.
I found the staff very polite and gave…
I found the staff very polite and gave us very helpful advice and all our questions were honestly
March 26, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi and the rest of the team. Please let us know if you need anything else. Thanks - Lauren :)
Efficient as always and very helpful
April 1, 2026
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review! We really appreciate it, I will pass your kind comments on to Debi. Please let us know if you need anything else. Thanks - Lauren :)
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