Everything went smoothly and we had a really lovely holiday. We are still grateful to Lauren at Hays Travel in Malton (the whole team in Malton branch are fantastic and super-helpful) for highlighting... See more
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Nichola in the Malton Branch is friendly professional knowledgeable and a good asset to hays travel. Anything she didn’t know she found out we presented her with an impossible challenge and she found... See more
Company replied
I felt I was given time to discuse our reqirements for the holiday and the staff were very knowledgeable . We got a lovely hotel and for the dates we wanted . Unfortunately had to pay the whole holida... See more
Company replied
We went with what we thought holiday we would like which was above our budget the lady asked if we were set on a destination and found us somewhere within our budget
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18A Yorkersgate, YO17 7AN, Malton, United Kingdom
- 01653 695455
4.9
Excellent
523 reviews
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Hay`s travel shop: great service and more!
Hay`s travel shop is handily located in the town. The staff are all very friendly and extremely helpful, which made booking my first flights in over 20 years a very easy and pleasant experience.
March 19, 2025
Reply from Hays Travel - Malton
Thank you for your kind comments. Gordon
Excellent service
Excellent service. Friendly and helpful staff who went the extra mile to accommodate individual needs.
March 9, 2025
Reply from Hays Travel - Malton
Thank you for your lovely review, think this one was a joint effort to get that cabin in the end, please we got you booked on in the end and you can get some sunshine. Nicola
I really don’t think in my opinion you…
I really don’t think in my opinion you can do anything any better very helpful understanding and cheerful 10/10
March 16, 2025
Reply from Hays Travel - Malton
Thank you, always a pleasure to arrange your holidays :-)
Gordon was fab
Gordon was fab. Professional, polite and made the whole process of booking our holiday easy. Thank you
March 15, 2025
Reply from Hays Travel - Malton
Thank you. Always a pleasure. Gordon
Great experience
We spoke to Debi, who was amazing and really listened to our specific needs and requests. She found us the best deal possible and was really friendly and open.
March 9, 2025
Reply from Hays Travel - Malton
Hi Thank you for taking the time to leave us this lovely review. I will pass your kind words onto Debi and the rest of the branch. Thanks, Scarlett :)
Always have a great experience at the…
Always have a great experience at the malton branch weather booking a holiday or picking up tickets not only with the person your dealing with but the whole shop
March 4, 2025
Reply from Hays Travel - Malton
Thanks Mrs Sunderland, that is really kind. Thanks for coming back each time. I will make sure it is passed on to Nicola and the team. Debi
Very good to talk to and did what she…
Very good to talk to and did what she said and didn’t waste my time or hers
February 16, 2025
Reply from Hays Travel - Malton
Thank you. It was our pleasure. Gordon
Excellent
As always - excellent service from the team at Hays Travel Malton. Really knowledgable and friendly. Wouldnt book my holidays anywhere else
February 9, 2025
Reply from Hays Travel - Malton
Thanks for your lovely comments, I will pass this on to the rest of the team. Debi :-)
Promotion facebook
Saw a promotion on Facebook for December.
Ask about June, Scarlet delivered!
Very pleasant lady to deal with.
Great service
February 15, 2025
Reply from Hays Travel - Malton
Thank you for your lovely review, I will pass this on to Scarlett.
Issy was most efficient and…
Issy was most efficient and informative.
Everything was clearly explained.
February 13, 2025
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this lovely review. I will pass your kind words onto Issy and the rest of the branch. Thanks, Scarlett :)
Great service the staff are super nice…
Great service the staff are super nice and accommodating. To more family adventures with Hays travel - Malton!
February 11, 2025
Reply from Hays Travel - Malton
Thank you so much for your kind words - Izzy :)
Courteous and helpful assistant
We were welcomed by a pleasant assistant who listened to our needs and suggested various options but we had already decided the holiday we had chosen from the Shearings brochure
February 11, 2025
Reply from Hays Travel - Malton
Thank you for you lovely comments, I'll be sure to pass it on to Nicola.
Kind regards, Izzy
Polite and professional service always.
January 30, 2025
Reply from Hays Travel - Malton
It was our pleasure. Thank you. Gordon
Reply from Hays Travel - Malton
Thank you for taking the time to leave us this review. I will pass your kind words onto the rest of the branch. Thanks, Scarlett
Gordon was most helpful in arranging…
Gordon was most helpful in arranging all the details of our cruise, and we look forward to enjoying it later in the year.
February 3, 2025
Reply from Hays Travel - Malton
Thank you so much for your kind comments, i will make sure they are passed to Gordon Thanks Debi
Debi
Debi, was so helpful, nothing was to much trouble and she found exactly what we wanted.
February 2, 2025
Reply from Hays Travel - Malton
Thank you so much for your kind comments I will make sure they are passed on to Debi
Great friendly service from Issy.
January 31, 2025
Reply from Hays Travel - Malton
Thank you for your kind comments, I will pass these on to Issy. Nicola
Outstanding service every time
Outstanding service every time. A personal approach and thorough research and always go yhe extra mile to provide just what is right for you. Best travel agent we have used.
February 1, 2025
Reply from Hays Travel - Malton
Thank you so much for your lovely review, always my pleasure to book your holidays. Nicola
Reply from Hays Travel - Malton
Thank you for taking time to leave us a review, I will pass your kind comments on to Gordon. Nicola
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