My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... See more
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Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... See more
Company replied
We always use hays travel, quick and easy the assistance listen to my enquiries and look for the best options. Their assistance are very pleasant wouldn’t go anywhere else.
Company replied
Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
- 01623333964
5.0
Excellent
2K reviews
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Reply from Hays Travel - Mansfield
Mr Tetley,,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was patient and attentive to your needs. We appreciate your kind words.
Kind Regards
Hays Travel Mansfield
Tom :)
Very friendly
Very friendly, helpful and knowledgeable staff, they did everything for me so it took the stress out of booking my holiday. I will definitely be using them again.
July 19, 2026
Reply from Hays Travel - Mansfield
Simon Kiwacz,
Thank you so much for your wonderful feedback! We are delighted to hear that our friendly, helpful, and knowledgeable staff made your holiday booking stress-free. We look forward to assisting you again in the future!
Kind Regards
Hays Travel Mansfield - Anna
As always Michelle was very helpful and…
As always Michelle was very helpful and nothing was to much trouble,thank you Bobs
July 19, 2026
Reply from Hays Travel - Mansfield
The Bobs made me chuckle. Thank you so much for booking with us again. It is always great to have a chat with you and Peter. Michelle Aka Bobs :-)
Anna knows exactly what we want out of…
Anna knows exactly what we want out of a holiday. Remembers who we are which has a personal touch. She’s an asset to your company. Thank you Anna
July 16, 2026
Reply from Hays Travel - Mansfield
It was my pleasure to be able to help. Thank you for booking with us again. Anna :)
Always good service the staff are all…
Always good service the staff are all helpful specially Anna she always looks after us and sorts everything out for us .
July 9, 2026
Reply from Hays Travel - Mansfield
It is always great to see you both. Thank you for booking with us again. Anna x
Friendly service from Michelle
Friendly service from Michelle, who knew what we wanted and was able to process our cruise booking quickly and efficiently.
July 9, 2026
Reply from Hays Travel - Mansfield
Thank you for your kind words Christopher. I know you and Carol will have a fabulous time on your cruise. Thank you so much for booking with us. Michelle :-)
All ways very helpfull and
All ways very helpfull and
Very friendly would not go any where but mansfield
July 15, 2026
Reply from Hays Travel - Mansfield
it is always great to see both you and David. Thank you both so much for booking with us again. Michelle :-)
Cala Mallor again.
Attention to detail. Friendliness of staff, Rosie. Although not on the hotel itinerary she is following up on a request. Always use this Hays shop due to the staff here.
July 13, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review, William. It was a pleasure to book your next trip to celebrate a special birthday :) Rosie x
Natalie was very patient and attentive…
Natalie was very patient and attentive during the process of finding the most suitable holiday for me and my family.
July 6, 2026
Reply from Hays Travel - Mansfield
Gemma,
Thank you for your wonderful feedback! We are so pleased to hear that our team was patient and attentive in helping you find the perfect holiday for your family.
Kind Regards
Hays Travel Mansfield
Excellent as usual
Excellent as usual, actually booked this while attending the Hays Worldwide Holiday Show, excellent show and very informative
July 13, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review Mr Thomas and for attending our Worldwide Show :) It was a pleasure to help you find your next holiday. Anna x
Very helpful polite and friendly
July 12, 2026
Reply from Hays Travel - Mansfield
It was great to see both you and Sue. Thank you so much for booking with us again. Michelle :-)
Anna Hannah excellent as usual
Anna Hannah excellent as usual, knows just what to look for
July 11, 2026
Reply from Hays Travel - Mansfield
Hi Mark,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was excellent and knew just what to look for. We appreciate your kind words.
Kind Regards
Hays Travel Mansfield
Tom (Mansfield branch) was thorough and…
Tom (Mansfield branch) was thorough and really helpful. He not only helped me in store, but he also emailed other holiday options and made it possible for me to book over the phone when I couldn't make it in to the store.
July 2, 2026
Reply from Hays Travel - Mansfield
Thankyou so much for your lovely comments and booking with me again Joanne
Tom
Hays Travel Mansfield
Anna was amazing from first contact…
Anna was amazing from first contact right up tp booking the holiday. She was very helpful, explained everything and was lovely and friendly and got me a good deal.
I feel if I have any questions she would be happy to help. I wanted the security of booking with a person rather than online and Anna filled the job perfectly. Thank you Anna for all your hard work
July 7, 2026
Reply from Hays Travel - Mansfield
Seb,
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member provided such excellent service and made your booking experience so smooth and reassuring. We truly appreciate your kind words.
Kind Regards Anna
Hays Travel Mansfield
Michelle's always very good at finding…
Michelle's always very good at finding the right holiday for us
July 9, 2026
Reply from Hays Travel - Mansfield
Mr Hooper,
Thank you for your wonderful feedback! We are so pleased to hear that our team member is always very good at finding the right holiday for you.
Michelle
Hays Travel Mansfield
Michelle knows our requirements and…
Michelle knows our requirements and does an excellent job in sorting our holidays
July 9, 2026
Reply from Hays Travel - Mansfield
Thank you so much for your wonderful feedback! We are delighted to hear that our team member consistently does an excellent job in sorting out your holidays.
Michelle
Hays Travel Mansfield
Brilliant experience
We came into the shop with a vague idea what we wanted but not 100% certain. Michelle at Mansfield was brilliant as always and took the time to search holidays and we found the perfect holiday. Thank you.
July 7, 2026
Reply from Hays Travel - Mansfield
Thank you Joanne. It was great to see you and Michael again. You will have a relaxing time in Tenerife. Thank you for booking with us again. Michelle :-)
Brilliant as always nothing is to much…
Brilliant as always nothing is to much trouble for them to sort out can always walk in & there's always a smile waiting team at Mansfield are grand & we have delta with ANNA many times couldn't as for a nicer person
July 1, 2026
Reply from Hays Travel - Mansfield
JANE SHERWOOD,
Thank you so much for your wonderful review! We are so pleased to hear that our team is always helpful and that you appreciate their friendly service. We will be sure to pass along your kind words.
Kind Regards
Hays Travel
Went to great lengths to make sure we…
Went to great lengths to make sure we got the holiday we wanted.
July 7, 2026
Reply from Hays Travel - Mansfield
Thank you for taking the time to give us your feedback. It was a pleasure to make sure you all got exactly what you wanted from your holiday. Thank you so much for booking with us. Michelle :-)
I spoke with Anna Hanna who made this…
I spoke with Anna Hanna who made this experience extremely easy. She knew exactly what she was talking about, advised me really well and made me feel comfortable. Absolutely brilliant service.
July 6, 2026
Reply from Hays Travel - Mansfield
Chantelle,
Thank you for your wonderful review and 5-star rating! We are delighted to hear that you had such a positive experience and felt comfortable with the service provided.
Kind Regards
Hays Travel Mansfield
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