My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... See more
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Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... See more
Company replied
We always use hays travel, quick and easy the assistance listen to my enquiries and look for the best options. Their assistance are very pleasant wouldn’t go anywhere else.
Company replied
Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
- 01623333964
5.0
Excellent
2K reviews
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Brilliant
I booked my holiday through Tracey, she was so helpful and patient, and made sure she got me the perfect holiday! I will definitely be booking with her again in the future. :)
July 1, 2026
Reply from Hays Travel - Mansfield
MB,
We are so pleased to hear that you had such a positive experience. It's wonderful that Tracey was so helpful and patient in finding you the perfect holiday. We look forward to assisting you again! Thank you for booking with us. :-)
Kind Regards
Hays Travel Mansfield
Great as always :)
Another great experience for booking our cruise, Anna goes above and beyond to make it so quick and easy when booking. She always knows the answer to my endless questions and is always available from booking up until we set sail. I will not book with anyone else! Thank you Anna! X
July 4, 2026
Reply from Hays Travel - Mansfield
Laura,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so quick and easy. We appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel Mansfield
As always a pleasure to have the advice…
As always a pleasure to have the advice and guidance from Anna. Nothing is ever too much trouble and Anna makes the process feel effortless even when it is not.
Never changed over the years of booking my holiday.
June 26, 2026
Reply from Hays Travel - Mansfield
Mrs Elaine Bond,
Thank you for your wonderful feedback! We are so pleased to hear that your experience has consistently been a pleasure over the years. We appreciate your kind words.
Kind Regards
Hays Travel
Booked a trip to Menorca at Hayes…
Booked a trip to Menorca at Hayes Mansfield again.Sort of last minute this time had chosen hotel on Jet 2 website,called in to see if still available.Dealt with Michelle again and booking and paperwork all done just collected tickets today.Thank you for your help once again.
June 19, 2026
Reply from Hays Travel - Mansfield
Thank you Steve for your kind words its always a pleasure seeing both you and Alison. Thank you for booking with us again and I know you will both have a fabulous time in Menorca. Michelle :-)
Met by Michelle B at Mansfield
Met by Michelle B at Mansfield.
Very easy to tell her what we wanted and she did an amazing job finding the perfect holiday.
Not just booking the hotel but finding the best flight times to parking the car.
Sharing experiences and her vast knowledge in the travel business.
Why sit at home stressing....
June 30, 2026
Reply from Hays Travel - Mansfield
Thank you Ian for your kind words. It was so good to meet you both and have a chat. Thank you so much for booking with us again. I know you will both enjoy Cyprus again this time around. Michelle :-)
Hays travel
Tracey was very patient and thorough nothing was too much trouble to make sure we got the holiday we wanted
Very excited for next year !
June 29, 2026
Reply from Hays Travel - Mansfield
Beverley Williams,
We're so pleased our team provided such patient and dedicated service to ensure you got the holiday you wanted. We hope you have a wonderful time next year!
Kind Regards
Hays Travel Mansfield :)
We have been using Hays Travel for…
We have been using Hays Travel for years and never had a bad experience always helpful and willing to help
June 20, 2026
Reply from Hays Travel - Mansfield
Dennis Palmer,
Thank you so much for your wonderful feedback! We are delighted to hear that you've consistently had positive experiences with us over the years. We truly appreciate your loyalty and kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Mansfield
Keith,
We're glad we could help. Thank you for your kind words.
Kind Regards
Hays Travel Mansfield
Katie was great and always a pleasure…
Katie was great and always a pleasure to book through Hayes Travel in Mansfield
June 26, 2026
Reply from Hays Travel - Mansfield
Hi Grahame,
We are so happy to hear you had a great experience with our team. Thank you for your kind words!
Kind Regards
Hays Travel
Tom was lovely and explained everything…
Tom was lovely and explained everything about the holiday, would highly recommend.
June 27, 2026
Reply from Hays Travel - Mansfield
Hi Trudy
Thankyou for your lovely comments and booking with us here at Hays Travel Mansfield :)
Excellent customer as always from Anna
Excellent customer as always from Anna, nothing is too much trouble and always gets you what you want.
We have booked for many years with Anna and would highly recommend her to book your next holiday.
June 25, 2026
Reply from Hays Travel - Mansfield
Paula Hopkins,
We truly appreciate your wonderful feedback and loyalty. We are so glad we could consistently provide excellent service for your holiday bookings.
Kind Regards
Hays Travel
Satisfied customers
We went into Hays Rosie asked us to take a seat, we told her what we wanted She was on that computer found what we requested Then on the phone to find more information Couldn’t of done anymore
June 25, 2026
Reply from Hays Travel - Mansfield
Thank you so much for your kind review. It was an absolute pleasure to meet you and I hope you both have a wonderful holiday :) Rosie x
We find all the staff that have dealt…
We find all the staff that have dealt with our travel requirements very informed and attentive. We are very satisfied with the way that our requirements for our needs for our next cruise were met and everything was done professionally. We will always use Hays travel in the future.
June 16, 2026
Reply from Hays Travel - Mansfield
Hi Jayne,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided informed and attentive service, meeting your cruise requirements professionally. We look forward to assisting you again.
Kind Regards
Hays Travel
Friendly travel agents
Anna was friendly, knowledgeable and efficient - it's the first cruise for my wife and I and Anna explained everything in a straightforward, easy to understand way.
June 19, 2026
Reply from Hays Travel - Mansfield
Richard ,
We're so glad our Anna made your first cruise booking straightforward and easy to understand. Thank you for your kind words!
Kind Regards
Hays Travel
Great service
Anna listened to our needs and has put together a great cruise to celebrate a special birthday and anniversary.
June 19, 2026
Reply from Hays Travel - Mansfield
Thank you for your kind comments, sorry I missed you when you called in
Anna :)
Very pleasant lady called Anna we got…
Very pleasant lady called Anna we got everything we asked for excellent service
Alan Woolley
June 16, 2026
Reply from Hays Travel - Mansfield
Thank you for booking with us again it was great to see you. Anna :)
As usual Anna has delivered we wanted a…
As usual Anna has delivered we wanted a midweek break in Vienna in December for the Christmas market she sorted flights ,hotel and even contacted hotel to make sure we have a walk in shower thanks Anna
June 11, 2026
Reply from Hays Travel - Mansfield
Thank you both for your kind comments, always a pleasure to book your holidays
Anna :)
I have used Hay's Travel in Mansfield…
I have used Hay's Travel in Mansfield for many years and always had good service and friendly faces, I will be going back again next year
June 3, 2026
Reply from Hays Travel - Mansfield
Albert,
We are so pleased to hear you've consistently received good service and friendly faces. We look forward to welcoming you back!
Kind Regards
Hays Travel, Mansfield
Just perfect nothing too much trouble…
Just perfect nothing too much trouble ,, I actually only phoned up this time and it was still personal thankyou
June 5, 2026
Reply from Hays Travel - Mansfield
Thank you for your kind words. It was great to be able to help again Kerry. Thank you for booking with us . Anna :)
The experience of booking a holiday was…
The experience of booking a holiday was made very easy, and the staff very polite and knowledgeable, keeping me updated about what is was doing all through the process of typing the booking.
May 31, 2026
Reply from Hays Travel - Mansfield
Thank you for booking with us. It was my pleasure to be able to help. I hope you both have the best time in Salou. Bethany :)
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