Hays Travel - Mansfield Reviews 

Just perfect nothing too much trouble ,, I actually only phoned up this time and it was still personal thankyou

The experience of booking a holiday was made very easy, and the staff very polite and knowledgeable, keeping me updated about what is was doing all through the process of typing the booking.

Booked five holidays this year all the staff were fantastic very friendly and the booking was what we wanted thank you all the staff ☀️☀️

Knowledge of products and friendliness of the staff

We refer to a young lady called Bethany who has been exceptionally helpful who works at the Mansfield branch. She is patient, knowledgable and informative. A real asset to Hays. Alina Fletcher and Christine Camilleri.

Rang Hays travel in Mansfield to book my holiday...Michelle was very helpful and polite in booking and answering all queries...will definitely use Hays Travel again .

Tom the travel agent was very helpful and lovely as it was our first time booking a holiday through a travel agent

Thank you Michelle for your work to get us the holiday we wanted so promptly. As always, an excellent service which we really appreciate.

Always a very pleasant, efficient experience booking a holiday with Michelle at Hays in Mansfield

The staff member who dealt with me was friendly and efficient found the trip I wanted quickly and arranged
the booking with no trouble

Bronte was fabulous from the moment o walked in , I had no clue what I was looking for but she spent time looking at options and was really knowledgable and friendly top marks

As normal booked a holiday with Hays and it was simple and easy girls are great as is the company

Very Helpful

Excellent customer service.very helpful.anna is definitely a good asset to the company

Natalie was patient and very helpful she went thru all the prices helped us to find the cruise we wanted we would defirntly come to hays again great service

We always use Hayes so our details are on the system so it makes it fairly straightforward. This time we knew what we wanted to book. Anna was efficient and very knowledgeable. We were given the opportunity to explore other options. Nothing was too much trouble for her! Holiday booked within an hour! Very happy!

Great service and great agent who did everything he could for us .Well done Craig full marks.

Excellent customer service nothing too much trouble
Really friendly staff

The lady who helped us michelle was lovely she went through the booking explaining everything double checking it to make sure everything was ok she made it all very easy

When we walked into the store, which looks great in the new colours and layout, we were greeted by Tom.
He was very helpful and didn't rush us or try to get us something we didn't want.
After making our booking, getting home and a day passing by I had another look at the final booking...I then realised that I had made a mistake and booked the wrong hotel.
I sent Tom an urgent email on a Saturday morning and he stepped up to correct my error. I sent details of the correct hotel details and room options.
Within a couple of hours he had made all the calls needed and got our holiday back on track.
Want a great service...go to Hays Travel.