My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... See more
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Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... See more
Company replied
We always use hays travel, quick and easy the assistance listen to my enquiries and look for the best options. Their assistance are very pleasant wouldn’t go anywhere else.
Company replied
Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
- 01623333964
5.0
Excellent
2K reviews
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Natalie was very helpful
Natalie was very helpful with all questions we had & was incredibly knowledgeable regarding our trip.
The booking went smoothly & easy.
May 14, 2026
Reply from Hays Travel - Mansfield
Jayne Robinson,
Thank you for your wonderful review! We're so glad to hear that our team was helpful and knowledgeable, making your booking smooth and easy.
Kind Regards
Hays Travel Mansfield
Canada for Silver wedding anniversary
From start to finish the process was great. They arranged everything for us which was excellent as I need a mobility scooter to get around and we had special assistance at airports both ends and transfers to the hotel and then to the 2nd hotel and back to the airport. Although not the cheapest it was well worth it 😉
May 4, 2026
Unprompted review
Reply from Hays Travel - Mansfield
Thankyou for your lovely review, we are glad to hear that you were happy with everything and you had a great time. Thankyou for booking with us! - Hays Travel Mansfield :)
Brilliant service as always been…
Brilliant service as always been booking with you for many years always go to michelle at the Mansfield branch, does everything for me would never go anywhere else
May 3, 2026
Reply from Hays Travel - Mansfield
Thank you so much for your lovely review, Wendy :) Michelle x
Very nice Staff who helped with…
Very nice Staff who helped with whatever our needs were . From first enquiry with Anne through to booking was a pleasure
May 6, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review Nigel, have a great holiday :)! Anna x
Michelle is excellent sorting our…
Michelle is excellent sorting our holiday requirements and needs out for my disabled husband. Very pleasant organized staff member.
April 29, 2026
Reply from Hays Travel - Mansfield
Thank you both for your lovely comments, always a pleasure to book your Cruises
Michelle :)
Tom was great!
Tom was great!! Really helpful. Genuine nice guy to deal with. Will definitely use him again even if it means going to Sutton not Mansfield
April 26, 2026
Reply from Hays Travel - Mansfield
Thank you for you for your kind feedback. I will be back in the Mansfield once we re-open on 12 May 2026. Thank you for booking us again. Tom :-)
Well I had looked before going in the…
Well I had looked before going in the shop and new which hotel I wanted and had a second choice just incase but it was available and the young man who took care of us I have had him before so I went right to him he is always willing to research anything we didn’t know and sorted our seats for us and told us we would be able to collect out tickets 2 weeks before we go that was a good thing as I thought I was going to have to get them printed so it went very smooth the young man’s name was Tom
April 23, 2026
Reply from Hays Travel - Mansfield
Mr Moody,
We're happy to hear that you had a smooth experience and appreciate you sharing your positive feedback. We're glad that Tom was helpful in researching information and sorting out the details for you. Thank you!
Kind Regards
Hays Travel Mansfield
Anna at Mansfield makes it so easy
Anna Hanna did as always a Fabulous job of finding our cruise .
Great price and just what we wanted. Always use Anna at Mansfield branch as she is Amazing at her job.
April 23, 2026
Reply from Hays Travel - Mansfield
Thank you for your kind words. Thank you again for booking with us. Anna :)
Knowledge and expertise plus a…
Knowledge and expertise plus a determination to get things right
April 23, 2026
Reply from Hays Travel - Mansfield
Thank you John for your kind words. It is a pleasure to be able to help again with booking your holiday. Thank you so much for booking with us. Tom :-)
Reply from Hays Travel - Mansfield
customer,
We're so happy to hear that our staff was lovely and polite; thank you for your positive feedback.
Kind Regards
Hays Travel Mansfield
Reply from Hays Travel - Mansfield
Mrs Sarah Louise Revel,
We appreciate you taking the time to leave us such a wonderful review! We're so glad you found our staff friendly and helpful with your booking.
Regards
Alison
Hays Travel
Ruby was a pleasure to deal with
Ruby was a pleasure to deal with and was both helpful & efficient.
April 10, 2026
Reply from Hays Travel - Mansfield
Thank you for your kind words. It was great to meet you both and Thank you for booking with us. Ruby :-)
We always use Hays Travel Mansfield…
We always use Hays Travel Mansfield they are excellent and always have time for you and very helpful
April 11, 2026
Reply from Hays Travel - Mansfield
A SHORTHOUSE,
We appreciate you taking the time to leave us this great review! We are so happy to hear that you find our team helpful and excellent.
Kind regards
Ruby
Tom our wonderful kind and friendly…
Tom our wonderful kind and friendly travel agent booked us in for our next holiday with ease
April 10, 2026
Reply from Hays Travel - Mansfield
Thankyou so much for your lovely comments and once again booking with me, I know you'll have an amazing time - Tom :)
New booking
The shop was clean and tidy. Was greeted very warmly. Michelle listened to what I wanted and went both above and beyond to get the best price possible. Nothing was too much trouble for her. Even after I had keft the shop without booking she still worked on it and managed to find a better price, rang me and I went back to the shop and booked it.
April 8, 2026
Reply from Hays Travel - Mansfield
GLENICE MESSENGER,
We appreciate you taking the time to share your experience. We are so happy to hear that you felt welcomed and that our team member went the extra mile to find the best price for you.
Kind regards
Hays Travel Mansfield
Excellent service as always
Excellent service as always, we wouldn’t use any other travel company. Thank you Anna.
April 5, 2026
Reply from Hays Travel - Mansfield
Thank you Joyce for your lovely words and booking with us again! Always a pleasure to book your holidays.
Anna :)
Hays are very friendly staff they spend…
Hays are very friendly staff they spend time helping you look for the right holiday that suit you I've just lost my partner in January and hays found the right hotel for me as I am going on my own in lanzarotte i will always book with hays so friendly and helpful nothing is to much trouble for them. Thanks to all the staff
March 12, 2026
Reply from Hays Travel - Mansfield
We appreciate you sharing your experience. We're so glad we could assist you in finding the right holiday during this time, and that our team's dedication made a difference. We look forward to helping you with future bookings.
Kind regards
Hays Travel
The Lady who Dealt with us was Lovely…
The Lady who Dealt with us was Lovely and very Thorough and explained everything in Detail
April 1, 2026
Reply from Hays Travel - Mansfield
Thank you for your really kind review Mr & Mrs Wallace, I hope you have a lovely holiday :) Thank you - Rosie x
Booking a short stay holiday
Knowledgeable friendly staff..Helpfull nothing to much trouble.
March 30, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely words and booking with us. You will have a great time!
Many thanks Katie :)
Hays Travel Mansfield
Tom was very helpful and sorted our…
Tom was very helpful and sorted our travel insurance in no time
March 28, 2026
Reply from Hays Travel - Mansfield
Thankyou for your lovely comments and booking your insurance with us - Hays Travel Mansfield Tom :)
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