My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... See more
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Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... See more
Company replied
We always use hays travel, quick and easy the assistance listen to my enquiries and look for the best options. Their assistance are very pleasant wouldn’t go anywhere else.
Company replied
Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
- 01623333964
5.0
Excellent
2K reviews
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We were served by Brontë,she was so…
We were served by Brontë,she was so helpful and very patient. It took a while but we eventually got a hotel that met our needs. We’re now looking forward to a long awaited holiday.
March 27, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review, it was a pleasure. I am glad to hear that you are looking forward to your holiday I know you will have a great time! - Bronte :)
Good honest customer service
Staff are always knowledgeable and honest and will always try and get you the best deal possible
March 25, 2026
Reply from Hays Travel - Mansfield
Damien,
We appreciate your kind words! We are so happy to hear that our team provides knowledgeable and honest service while finding the best deals for you.
Always book with Hays and Always with…
Always book with Hays and Always with Anna Hannah at Mansfield branch, there is nothing she doesn't know. Perfect.
March 22, 2026
Reply from Hays Travel - Mansfield
Thankyou so much for your lovely comments and booking with us again -
Hays travel Mansfield - Anna
Another cruise booked through Hays…
Another cruise booked through Hays travel. The staff are so knowledgeable and friendly. They are happy to share their holiday experiences to help you make the right choice of holiday. They are always ready to help. Thank you
March 22, 2026
Reply from Hays Travel - Mansfield
Thankyou for your kind words and booking with us again.
Many Thanks Nat :)
Great service and easy booking
Emailed for a quote on a river cruise. Quick reply. Rang up to discuss a couple things and changed an option. Booked on the phone. We do sometimes call in but this time the remote option worked better for us.
All the way through excellent, friendly service and a good price.
March 20, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review, it was a pleasure booking you :) Anna
Very helpful
Very helpful, did not rush you. compared holiday's with jet 2 and tui for us.Booked with you a few time's now and will go back again.
March 19, 2026
Reply from Hays Travel - Mansfield
Mary Cox,
We appreciate your continued trust in us for booking your holidays! We're happy to hear that you found our assistance helpful and not rushed.
Mansfield, Hays Travel
Ruby was amazing so helpful polite and…
Ruby was amazing so helpful polite and always had a smile, answered questions we had and a overall amazing experience booking with Hays travel
March 18, 2026
Reply from Hays Travel - Mansfield
We appreciate you taking the time to share your booking experience. We're so happy to hear that and booking with us
Hays Travel Mansfield - Ruby
Staff are very efficient and…
Staff are very efficient and knowledgeable about everything we asked . Our needs were met with ease .
March 15, 2026
Reply from Hays Travel - Mansfield
Thankyou for your lovely comments and booking with us -
Anna - Hays Travel Mansfield
Bethany like all the staff at Mansfield…
Bethany like all the staff at Mansfield Hays are super efficient warm and friendly
March 15, 2026
Reply from Hays Travel - Mansfield
Valerie,
We are so happy to hear that you found our team efficient, warm, and friendly. Thank you for your lovely review; it means a lot to us.
Mansfield, Hays Travel
Reply from Hays Travel - Mansfield
Thank you for your kind comments Claire, wishing you a wonderful holiday
Anna :)
Great service
Great service, enquiring, booking and making payment all done from my sofa at home. Always helpful.
March 13, 2026
Reply from Hays Travel - Mansfield
Linda,
We're happy to hear that you found our service helpful and convenient. Thank you for sharing your positive experience with us!
Mansfield, Hays Travel
Very efficient and informative on…
Very efficient and informative on information we needed.
March 6, 2026
Reply from Hays Travel - Mansfield
Thank you for your kind comments & booking with me again
Anna :)
Pleasant, efficient service.
I was greeted the moment I walked through the door and my query/booking was handled quickly and efficiently. Having spent a long and unsuccessful time trying to sort out a trip online it was refreshing to have our exact needs sorted out and booked unless that an hour.
March 12, 2026
Reply from Hays Travel - Mansfield
Andrew Spybey,
We appreciate you sharing your experience. We're happy to hear that you were greeted promptly and your booking was handled so efficiently. It's great to know we could sort out your travel needs quickly!
Mansfield, Hays Travel
Reply from Hays Travel - Mansfield
Tom S,
We appreciate your kind words and are so glad you enjoy our service. Thanks for your support!
Mansfield, Hays Travel
Excellent service and quality knowledge…
Excellent service and quality knowledge of the hotel and area we wanted
March 12, 2026
Reply from Hays Travel - Mansfield
Bryan,
We appreciate you taking the time to leave a review. We are so happy to hear you received excellent service and quality knowledge. Thank you so much for booking with us again. Michelle :-)
Excellent
Excellent. Great service and patience by Michelle. Able to book exactly what we wanted.
March 12, 2026
Reply from Hays Travel - Mansfield
Thank you Joy. It was great to meet you both and talk to you about Edwinstowe and also Seville. You will have a great time in both Malaga and Seville. Thank you so much for booking with us again. Michelle :-)
Eastbourne
Friendly and helpful holiday advisor, nothing was too much trouble. Was able to answer my questions.
March 10, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review, it was a pleasure booking your trip :) Thank you - Rosie x
Perfect genuine service
Booking a holiday or break is a big deal and the details have to be right, we visited the Mansfield branch and was greeted with a smile and helpful service. Communication is perfect .
March 1, 2026
Reply from Hays Travel - Mansfield
Thankyou for your kind words and booking with us -
Tracey - Hays travel Mansfield
Reply from Hays Travel - Mansfield
Thank you Joy for your kind words. Its a pleasure to be able to help. You will both have a great time at Paddington. Thank you for booking. Michelle :-)
Anna is Amazing
I can’t begin to thank Anna Hannah for everything she has done to arrange our family holiday to Menorca. Nothing was too much trouble, she went above and beyond to try and help us tick all the boxes. Anna is one in a million and an asset to Hays Travel. Thank you Anna, you deserve the 5 stars.
February 28, 2026
Reply from Hays Travel - Mansfield
We appreciate you taking the time to share your wonderful experience. We are so glad to hear that the arrangements for your family holiday met your expectations.
Hays Travel Mansfield - Anna :)
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