Hays Travel - Mansfield Reviews 

1,618
TrustScore 5 out of 5

5.0

Unit 18 Four Seasons Centre, NG18 1SU Mansfield, GB


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Rated 5 out of 5 stars

My local Hays travel has very friendly, knowledgeable staff who take the time to listen and provide the exact service that you want/expect. I still prefer to book face to face and I can always pop int... See more

Company replied

Rated 5 out of 5 stars

Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... See more

Company replied

Rated 5 out of 5 stars

We always use hays travel, quick and easy the assistance listen to my enquiries and look for the best options. Their assistance are very pleasant wouldn’t go anywhere else.

Company replied

Rated 5 out of 5 stars

Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom

  • 01623333964

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,618)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasant friendly experience

Pleasant friendly experience, not pushy at all and extremely helpful

March 7, 2026
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Reply from Hays Travel - Mansfield

Thank you for your kind words. I know you will both have a fabulous time in Santa Ponsa. Thanks for booking with us. Ruby :)

Rated 5 out of 5 stars

Anna was very helpful in helping me…

Anna was very helpful in helping me choose my Solo holiday.
She's very knowledgeable about the area. Hotels and flights.
5 🌟
Thank you.

March 6, 2026
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Reply from Hays Travel - Mansfield

Thank you Karen it was lovely to see you. Thank you for booking with me again. Have a fabulous time. Anna x

Rated 5 out of 5 stars

Helpful friendly advice

Helpful friendly advice
Tom was very patient and really took his time to understand our needs

March 3, 2026
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Reply from Hays Travel - Mansfield

Thankyou so much for your lovely comments and booking with us, You have an amazing time.

Hays Travel Mansfield - Tom :)

Rated 5 out of 5 stars
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Reply from Hays Travel - Mansfield

It is an absolute pleasure to be able book your holidays. Thank you once again for booking with us. Michelle :-)

Rated 5 out of 5 stars

Great experience

Anna was very knowledgeable about where we wanted to go. She explained everything in a polite and professional manner, even recognising us after just popping in a couple of days before to discuss our dream holiday. What a great experience we had, and as people who love camping, out first experience of booking a holiday abroad was superb. Thank you Anna for making our dream holiday come true

March 3, 2026
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Reply from Hays Travel - Mansfield

It was my pleasure to be able to help. You will both have an amazing time. Thank you so much for booking with us. Anna :)

Rated 5 out of 5 stars

Brilliant service

MJ advised us in our 1st cruise once we’d told her our needs and seeked advice on the things she wasn’t too sure of.
When we had issues with the booking process Hays travel sorted us out immediately without any fuss.
We would be using them again and wouldn’t hesitate to recommend them to anyone.

January 26, 2026
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Reply from Hays Travel - Mansfield

Thankyou for your Kind words and booking with us

Hays Travel Mansfield

Rated 5 out of 5 stars

They always find the right holiday for us

Every time we go into Hays at Mansfield, the experience is really positive. We booked another holiday on Saturday and Katie spent the time to make sure the hotel was the right choice for us, including where it is situated, the public bus service running from near to the hotel, the beach, and things to do around the immediate area

February 28, 2026
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Reply from Hays Travel - Mansfield

Hello
Thank you so much for your kind words, it was a pleasure! Thank you so much for booking with us again :-)
Katie

Rated 5 out of 5 stars

Beth was superb to say she had only…

Beth was superb to say she had only been with the company for 2 weeks . When she wasn’t sure she checked everything before proceeding . A credit to the company. I normally book on line but would use Hats again .

February 27, 2026
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Reply from Hays Travel - Mansfield

Thank you for your lovely review, Isabel. It was so nice speaking to you and your friend, hope to see you both soon! :)- Beth

Rated 5 out of 5 stars

Great booking experience

The booking agent, Anne was very helpful and informative. She was able to put us at ease and answer all of our questions and she helped us to book our dream cruise without any fuss or delay.
We had previously booked through Hays Travel and have always had a great experience. We would definately recommend this service to others and wouldn't hesitate to use is again ourselves.

February 12, 2026
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Reply from Hays Travel - Mansfield

Thank you for your lovely comments, it was a pleasure to arrange your Cruise :)

Anna

Rated 5 out of 5 stars

Always consistent and just perfect

Always consistent and just perfect. So helpful and had time for us. Wouldn’t go anywhere else.
Really helpful when we had a medical problem. Nothing is a problem for them

February 17, 2026
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Reply from Hays Travel - Mansfield

Thankyou for your lovely comments and booking with us -

Bronte - Hays Travel Mansfield

Rated 5 out of 5 stars

Hols

We found what we wanted at the price we wanted. Helpful and pleasant employer

February 24, 2026
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Reply from Hays Travel - Mansfield

We appreciate your positive feedback and are so glad we could meet your needs and expectations with our service.

Hays Travel - Mansfield, Tom :)

Rated 5 out of 5 stars

The lady was great with myself and my…

The lady was great with myself and my daughter, got us the perfect holiday

February 17, 2026
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Reply from Hays Travel - Mansfield

We're so happy we could find the perfect holiday for you and your daughter. Thank you for your wonderful feedback, it is much appreciated.

Beth :)

Rated 5 out of 5 stars

Michelle has always gone the extra mile…

Michelle has always gone the extra mile to make sure my husband and I get the best holiday possible

February 24, 2026
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Reply from Hays Travel - Mansfield

Thankyou for your kind words and booking with us again -

Michelle :-)

Rated 5 out of 5 stars

Excellent …

My husband and myself always use Hays Travel for our holidays as it is a stress free way to book. The agent (Primrose) put us at ease and was really friendly and made the booking for our coach trip and as always was smooth and easy, we will always use Hays Travel and recommend to all our friends and family.

February 12, 2026
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Reply from Hays Travel - Mansfield

Thank you for your lovely review Karen. Have an amazing holiday :) Primrose x

Rated 5 out of 5 stars

Gran Canaria - Sorted

We already had a good idea where we wanted to go for our holiday. Michelle provided us with a competitive price for the holiday we wanted and also sorted out our requirement for additional legroom on the flights. Michelle is very friendly to deal with and seems very knowledgeable about the subject. Many thanks.

February 17, 2026
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Reply from Hays Travel - Mansfield

Thank you for your lovely review, it was a pleasure seeing you. Have a lovely holiday :) Michelle

Rated 5 out of 5 stars

Excellent customer service with very…

Excellent customer service with very knowledgeable staff. They made the holiday booking experience simple and me consider possible obstacles and challenges to my holiday. Helping me navigate these would provide a better holiday experience than booking a holiday on my own.

February 18, 2026
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Reply from Hays Travel - Mansfield

Thank you for your lovely comments
Wishing you a fabulous holiday in Corfu

Katie:)

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