Just returned 2 weeks ago from marie's recomended maldives holiday.She got everything i needed in one package..it was so good iv booked this week a duplicate experience for next year.she made my dream... See more
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See what reviewers are saying
Marie was great. Weren't entirely sure what we wanted for our Costa Rica trip. She presented a variety of options to enable us to determine the right itinerary for us. Very efficient and easy to deal... See more
Company replied
Weve always book holidays via a large company, however hays was recommended to us on our recent holiday to jamaica. After looking I got speaking to an agent called Marie, who was an absolute delight... See more
Company replied
Very helpful and knowledgeable. Gave great options whilst more than happy to look for more. Took all our requirements into account whilst sticking to budget! Quick service and no need to chase up - g... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Marie Marshall, RM11, Hornchurch, United Kingdom
- 1708875815
4.9
Excellent
139 reviews
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Easy experience
Family holiday booked! Always an easy experience with Hays Travel’s Marie Marshall.
September 27, 2025
Reply from Hays Travel - Marie Marshall
Thank you so much Jenna, that’s really appreciated , & it was my absolute pleasure to help:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Very helpful
Very helpful as I did keep changing the itinerary. Kept me updated would strongly recommend .felt nothing was too much trouble . Managed to beat a previous quote with a different agent .
September 3, 2025
Reply from Hays Travel - Marie Marshall
Thanks Tracey, that's really appreciated:) It was my absolute pleasure to help you with such an amazing trip!
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Reply from Hays Travel - Marie Marshall
Thank you so much Alec:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
2nd time booking with Marie
2nd time booking with Marie, service, communication and options excellent
Will be back again
August 14, 2025
Reply from Hays Travel - Marie Marshall
Thanks Lynn that's really appreciated, & it was my absolute pleasure to help as always:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Always a top service when booking with…
Always a top service when booking with Marie, very helpful
July 23, 2025
Reply from Hays Travel - Marie Marshall
Thank you so much that's really is appreciated, & it was my absolute pleasure to help.
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Marie is the most helpful travel…
Marie is the most helpful travel advisor ever, I love booking trips with her
July 18, 2025
Reply from Hays Travel - Marie Marshall
Ahh Caroline that's so lovely of you, it's honestly always my pleasure to help you get the best holiday I possibly can:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
What a wonderful helpful agent thank…
What a wonderful helpful agent thank you Marie for sorting our holiday out so promptly will definately be using you again
June 10, 2025
Reply from Hays Travel - Marie Marshall
Thank you so much Simon for taking the time out to write this review, it really is appreciated, & it was my absolute pleasure to help you as always:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Holiday booking
Usually we do this direct/web however Made booking out holiday easy and with a decent price. Very patient and personable. Would book again this way.
May 29, 2025
Reply from Hays Travel - Marie Marshall
Thank you so much Kevin, I do really appreciate your business, & thank you for taking the time out to write this review. It was my absolute pleasure to help.
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Ive used Hayes a few times now
Ive used Hayes a few times now, the service is great. They are happy with me asking lots of questions and have helped me secure some holiday options that i couldnt get doing it myself. Marie is very professional and knowledgeable.
April 29, 2025
Reply from Hays Travel - Marie Marshall
Thank you so much Becky for writing this review, it really is appreciated. It is always my absolute pleasure to help you all:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Excellent communication.
Excellent communication.
Friendly and helpful, lots of suggestions to make the holiday better. A clear understanding of what I am getting.
March 25, 2025
Reply from Hays Travel - Marie Marshall
Thanks so much Maria, so happy to get you booked, you will both have an amazing time:)
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Marie was very helpful giving lots of…
Marie was very helpful giving lots of options with resorts and flights.
Answered emails very promptly and nothing was too much.
Thank you
March 23, 2025
Reply from Hays Travel - Marie Marshall
Ahh it was my pleasure to help you Louise, thanks so much for taking the time out to write this review, it really is appreciated:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Marie was recommended to me
Marie was recommended to me, and she has come up trumps in arranging my family holiday to Croatia.
Has made it really simple, and was really responsive to calls and emails, and making sure everything we were after was accommodated for.
Would recommend Hays and Marie for booking a holiday.
March 20, 2025
Reply from Hays Travel - Marie Marshall
Thanks so much Dan for taking the time out to write this review, it was my absolute pleasure to be able to help you:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Very happy first time customers
From starting to ask questions about what we would like to have and where , Marie was so helpful and she got for us what we asked for ,Marie was lovely to deal with ,it's the first time we have booked with Hays Travel who was recommended to us by a close friend who uses them a lot via Marie ,so happy with our first time experience booking with Hays ,I'm very sure it won't be the last .
March 15, 2025
Reply from Hays Travel - Marie Marshall
Thank you so much Carol for taking the time out to write this review, it really is appreciated, & it was my absolute pleasure to be able to help.
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Quick and easy process
Marie always gets me the best deal and keeps me informed throughout the process, I won’t use anyone else now. Thanks again Marie and Hays travel
February 28, 2025
Reply from Hays Travel - Marie Marshall
Thanks so much Sarah that’s lovely of you, always my pleasure to help:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Reply from Hays Travel - Marie Marshall
Thank you so much Angela for writing this review, only just seen it! It really is appreciated, & it was my absolute pleasure to help you all:))
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Reply from Hays Travel - Marie Marshall
Thank you so much Sharon for taking the time out to write this review, it really is appreciated. It was my absolute pleasure to help you all.
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Reply from Hays Travel - Marie Marshall
Thanks Mark & Sarah for this review, it really is appreciated, & it was my absolute pleasure to help.
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Another stress free holiday booked with…
Another stress free holiday booked with Marie.
Great service as always!
January 30, 2025
Reply from Hays Travel - Marie Marshall
Ahh thanks Nikki for taking the time out to write this review, it really is appreciated, always my pleasure to help:)
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Marie Marshall is fantastic
Marie Marshall is fantastic! Super attention to detail and efficient. Sorted all my queries and explored loads of options for us when I wasn’t sure what to choose. Thanks Marie!
January 11, 2025
Reply from Hays Travel - Marie Marshall
Thank you so much Giselle for taking the time out to write this review, it really is appreciated, & it was my absolute pleasure to help:)
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
Marie was so friendly and helpful at…
Marie was so friendly and helpful at arranging this last minute trip for us
Will definitely use again
January 14, 2025
Reply from Hays Travel - Marie Marshall
Thanks so much Jo:) Always my pleasure to help.
Marie Marshall - Personal Travel Advisor @ Hays Travel 01708 875815
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