We had ideas about a trip to Venice and had done some research. Pauline took us through all the options and helped us structure a great flight and hotel. What impressed us was how thorough the chat wa... See more
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Jonathan took time to find all available flights and decide which was most appropriate for us. He's always very helpful
Company replied
Jonathan listened to our needs and checked several products to ensure we chose the right holiday for us. He was polite friendly and met our needs. He printed out our choice and gave us information... See more
Company replied
We were booking a family holiday for 13 people, adults and children and some travelling on different dates so it was quite complicated but Tracy expertly guided us through the whole thing. Nothing was... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2B Market Street, SK6 7AD, Marple, United Kingdom
- 01615328991
5.0
Excellent
836 reviews
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Jonathan professional and friendly
Jonathan listened to our needs and checked several products to ensure we chose the right holiday for us. He was polite friendly and met our needs.
He printed out our choice and gave us information on the ship and ports.
We booked the holiday the next day with Pauline who ensured all information was correct, took payment
and she called later to ensure we had all relevant information via email.
June 10, 2026
Reply from Hays Travel - Marple
Thank you for your kind feedback and for booking with us at Hays Travel Marple :)
Reply from Hays Travel - Marple
Thank you for your kind feedback and for booking with us at Hays Travel Marple :)
Reply from Hays Travel - Marple
Donald Smith,
We truly appreciate your kind words!
It's always a pleasure
Kind Regards
Pauline
I have used gill 10plus years to book…
I have used gill 10plus years to book out holidays and always get the same great service
June 9, 2026
Reply from Hays Travel - Marple
Thankyou for your loyalty with booking your holidays at Hays Travel Marple. It is always lovely to book your next adventure Best wishes Gill xx
hays travel marple made me feel very…
hays travel marple made me feel very welcome spending time with me as you looked throu diffirent hotels and holidays it was very much appreciated see you all again soon
June 5, 2026
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with Hays Travel Marple :)
Service good as usual
Service as usual, helpful and friendly but delayed 4 days by lack of Internet connection.
June 3, 2026
Reply from Hays Travel - Marple
Thank you for booking with us at Hays Travel Marple. As per our telephone conversation today, thank you for your understanding whilst our systems were down and we were awaiting a replacement router to restore our connection. We were pleased to secure your booking once we were restored successfully.
Jonathon,
Branch Manager.
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with Hays Travel Marple :)
Reply from Hays Travel - Marple
Thank you for the kind review! We are glad you had a good booking experience and hope you have a great holiday!
Excellent service as always
Excellent service as always. Went in to the shop with three things to discuss. All dealt with efficiently and another fantastic holiday booked. Thanks.,
May 30, 2026
Reply from Hays Travel - Marple
Hi Sue,
Thank you for the kind review! We are glad you had a good booking experience with Gill and hope you have an amazing holiday!
Reply from Hays Travel - Marple
Thank you for the kind review!
Always use Hayes travel
Always use Hayes travel, Marple, helpful and knowledgeable staff.
May 17, 2026
Reply from Hays Travel - Marple
Thank you for your lovely review and for booking with our Marple Team :)
Very friendly staff explained…
Very friendly staff explained everything bout holiday was very helpful from start to finish .
May 17, 2026
Reply from Hays Travel - Marple
Thank you for your lovely review and for booking with the Marple Team :)
Reply from Hays Travel - Marple
Thank you for your lovely review and for booking with our Marple Team.
Super helpful and friendly!
Really friendly helpful staff....Happy to chat through your plans.....All details sent through on email promptly. Lisa booked my holiday and was lovely x
May 20, 2026
Reply from Hays Travel - Marple
Thank you for your lovely review and for booking with the Marple team :)
Tracy
Amelia was very helpful,knowledgable &…
Amelia was very helpful,knowledgable & pleasant.
My past experience with Hays has always been positive & I like to support my local business.
May 15, 2026
Reply from Hays Travel - Marple
Hi Sue,
Thank you so much for your kind review, we are glad you had a good booking experience and hope you have a spectacular holiday!
- Amelia
Quick & efficient!
Young man listened helped me get a booking on a cruise I’ve always wanted to go on.. even the challenges of a solo traveller … quickly & efficiently achieved a good result ( although I object for paying for 2 people).. I am happy & impressed.
May 7, 2026
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with myself at Hays Travel Marple :)
Jonathon.
Staff are superb in the Marple shop I…
Staff are superb in the Marple shop I only book my flights and holidays through them.
March 28, 2026
Reply from Hays Travel - Marple
Hi Michael,
Thank you so much for the kind reply! I'm glad you had a good experience booking with Gill and I will let her know! We hope you have a lovely holiday.
Great Service
Staff are always helpful
Patient and friendly
Nothing too much trouble
Always use Hays now
May 8, 2026
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with us at Hays Travel Marple :)
Tracey is a credit to the team!
I used the Marple branch to book my honeymoon. I had no idea where to start as its a little overwhelming for such a important holiday. Tracey is a diamond! She asked me questions found out what our likes and dislikes were. We then found the perfect place and she constantly price checked and emailed the hotel to get further information etc. Nothing was too much for her. She is a credit to the team! The process to book was quick and easy. Thank you for helping us choose our dream honeymoon!
April 30, 2026
Reply from Hays Travel - Marple
Toni Fitzgerald,
We appreciate you taking the time to share your experience booking your honeymoon. We're so happy to hear that we could help you find the perfect destination and that you found the booking process quick and easy. We wish you all the best!
Kind Regards
Tracy
Hays travel are very helpful and always…
Hays travel are very helpful and always find you the best price, they are great for advice too.
May 1, 2026
Reply from Hays Travel - Marple
Thank you for your kind feedback and for booking with us at Hays Travel Marple :)
Jonathon.
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