We were booking a family holiday for 13 people, adults and children and some travelling on different dates so it was quite complicated but Tracy expertly guided us through the whole thing. Nothing was... See more
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Jonathan listened to our needs and checked several products to ensure we chose the right holiday for us. He was polite friendly and met our needs. He printed out our choice and gave us information... See more
Company replied
Excellent service, Eve was very patient with us. (three old ladies!) booking a holiday together. We have used Hays several times and always been very satisfied.
Company replied
I have booked holidays with hays 3 times and just got back from my recent holiday to Rhodes the hotel was fantastic staff and food we decided to book the same hotel again for next year. Spoke to Tracy... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2B Market Street, SK6 7AD, Marple, United Kingdom
- 01615328991
5.0
Excellent
836 reviews
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Reply from Hays Travel - Marple
Thank you for your kind feedback and for booking with us at Hays Travel Marple :)
Pauline at the Marple branch was so…
Pauline at the Marple branch was so warm and welcoming and went above and beyond! Extremely happy with everything! Wouldn’t hesitate to recommend.
April 28, 2026
Reply from Hays Travel - Marple
Thank you so much for your brilliant feedback.
It was a pleasure meeting you both and booking your dream holiday.
Kind Regards
Pauline
Amelia was very helpful
Amelia was very helpful, pleasant, friendly while being very professional.
Booked a cruise and will be back to book another.
April 26, 2026
Reply from Hays Travel - Marple
Hi Aileen,
Thank you so much for the kind review! I am glad we got your cruise booked and I hope you have an amazing time!
Gill was amazing
Gill was amazing. Very knowledgeable, lots of personal experience, she couldn’t do enough for us. I would definitely recommend her.
April 26, 2026
Reply from Hays Travel - Marple
Hi,
Thank you so much for the kind review! We will pass this on to Gill and we hope you have an amazing holiday!
A very helpful and patient lady dealt…
A very helpful and patient lady dealt with us with a smile.
April 19, 2026
Reply from Hays Travel - Marple
Hi Micheal,
We are glad you had a pleasant booking experience and thank you for the kind review! We hope you have a lovely time!
Really friendly and helpful
Really friendly and helpful. Booked our holiday at Marple branch 18th of April. Having not booked a holiday for a while it was quite daunting but Jonathan put us at ease and everything was done in a jiffy
April 18, 2026
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with us at Hays Travel Marple :)
Jonathon.
Pauline was extremely helpful
Pauline was extremely helpful, we couldn’t find anything for this year that fitted with our dates, so I asked Pauline to find something for next year, she found something and emailed me later that day and when I went in the next day Pauline booked everything without any fuss, we are looking forward to a cruise around Scotland next year, thank you very much Hays and specially Pauline 🛳️
April 17, 2026
Reply from Hays Travel - Marple
Mary Fielding,
We appreciate you sharing your experience. We're so happy to hear that our team member was helpful in finding and booking your cruise around Scotland for next year. Thank you for your positive feedback!
Kind Regards
Hays Travel Marple
Reply from Hays Travel - Marple
Thank you for your great comments..
Pauline
Staff friendly and welcoming.
April 2, 2026
Reply from Hays Travel - Marple
P Chorlton,
We appreciate you sharing your experience with us; we are so happy to hear that you found our staff friendly and welcoming.
Regards
Jamie
Hays Travel Marple
Reply from Hays Travel - Marple
Thank you for your kind feedback and for booking with us at Hays Travel Marple :)
Jonathon.
Reply from Hays Travel - Marple
Hi Janet,
Thank you for the kind review, we are glad you had a good booking experience with Tracy and hope you have a lovely holiday!
Reply from Hays Travel - Marple
Sandra,
We appreciate you sharing your positive experience with us, and we're so glad that you found our team to be helpful and informative!
Kind regards
Pauline
Very knowledgeable and helpful staff….
Very knowledgeable and helpful staff .
I always book my cruises at marple.
April 2, 2026
Reply from Hays Travel - Marple
Hi Lynne,
Thank you for your lovely review and for coming back to us! We hope you have a lovely time on your cruise :)
Reply from Hays Travel - Marple
Thank you for your kind review :)
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with us at Hays Travel Marple :)
Pauline is superb
Pauline is superb. She has a wealth of knowledge and nothing is too much trouble. She handled our new booking for a cruise in a most efficient and caring way. She has been amazing in sorting out new flights for our Japan cruise necessitated by the war in the Middle East,
April 3, 2026
Reply from Hays Travel - Marple
Mr A Swales,
We appreciate your lovely review! We're so happy to hear that the booking and flight changes for your cruise were handled efficiently and with care. It was a pleasure assisting you with your Japan booking and your new cruise. Thank you for the brilliant comments they are greatly appreciated.
Pauline
Kind regards
Hays Travel Hastings
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with us at Hays Travel Marple :)
Amelia was extremely knowledgeable and…
Amelia was extremely knowledgeable and helpful.
March 17, 2026
Reply from Hays Travel - Marple
Thank you for your kind feedback and for booking with us at Hays Travel Marple :)
Hays Travel Marple
Each agent was really listened to our requirements, were prepared to be flexible and responded quickly
March 15, 2026
Reply from Hays Travel - Marple
Thank you for your kind words and for booking with us at Hays Travel Marple :)
Very helpful,thank you.
March 18, 2026
Reply from Hays Travel - Marple
Thank you for your kind review :)
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