Our travel specialist Mary Carrol was brilliant, we’ve used her services before and makes the whole process easy and enjoyable. Priced up the hotel we asked for, then offered alternatives but also... See more
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You must contact Mary Carroll before booking your holiday she’s so helpful and knowledgeable about resorts and hotels based on personal requirements. Mary truly helps choose the right hotel, and exce... See more
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Mary is an excellent were well trusted hays travel employee and we would have no hesitation in using her again to book another holiday. She always goes above and beyond to help you out and answers all... See more
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There's no fuss booking with your Hays travel consultant. Mary takes care of everything for us from Start to finish. We trust her advice on resorts and accommodation and she ensures all the details ar... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Mary Carroll, DH6 1EQ, Darlington, United Kingdom
- 0191 3036878
5.0
Excellent
321 reviews
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Mary was Exalent with everything she…
Mary was Exalent with everything she did made it so simple and satisfying would really recommend Mary to friends n family
October 15, 2025
Reply from Hays Travel - Mary Carroll
Thank you x
Efficient Service
Very helpful, knowledgeable and informative. Excellent and speedy service
October 14, 2025
Reply from Hays Travel - Mary Carroll
Thanks x
Great service from Mary
Mary made the booking easy and as it’s was such short notice sorted check in and airport parking
October 5, 2025
Reply from Hays Travel - Mary Carroll
Thank you x
Perfect holidays
I have booked holidays with Mary Birkett if Hays travel for a number of years now. She is amazing. She has sent us to to some fantastic places and takes all of the stress out of my holidays from the choosing where to go to booking.
October 2, 2025
Reply from Hays Travel - Mary Carroll
Thanks again Christie x
Very helpful and saw to all my needs as…
Very helpful and saw to all my needs as I’ve never booked a holiday on my own before
October 1, 2025
Reply from Hays Travel - Mary Carroll
Thank you Eileen x
Mary was really helpful and considerate…
Mary was really helpful and considerate to all our needs. She gave us loads of options to choose from.
September 18, 2025
Reply from Hays Travel - Mary Carroll
Thank you x
once again we let mary do her thing
once again we let mary do her thing ! best price , best service ! just peace of mind the whole process x
September 17, 2025
Reply from Hays Travel - Mary Carroll
Thanks Tina x
Never go anywhere else,
Never go anywhere else,
Mary always gives us the best price,
Going anywhere Give Mary Carroll ago.
⭐️⭐️⭐️⭐️⭐️
September 16, 2025
Reply from Hays Travel - Mary Carroll
Thanks Donna xx
As always excellent service from Mary
As always excellent service from Mary. She is so helpful and efficient, couldn't speak highly enough of her.
September 10, 2025
Reply from Hays Travel - Mary Carroll
Thank you Janice x
Mary Birkett
All I had was a date & passengers traveling, Mary did the rest, interpreted my wishes perfectly , very professional service
September 12, 2025
Reply from Hays Travel - Mary Carroll
Thank you x
Reply from Hays Travel - Mary Carroll
Thanks Phil x
Superb
Superb! ‘Mary’ couldn’t be any more helpful!
Communication and confidence was an example to others!
September 3, 2025
Reply from Hays Travel - Mary Carroll
Thanks so much for booking Lee - always appreciated x
Excellent service
I book most of my holidays through Mary. I always get excellent service from her.
August 30, 2025
Reply from Hays Travel - Mary Carroll
Thanks again Karen always appreciated x
Always happy to help us and found me a…
Always happy to help us and found me a lovely holiday can’t wait to go
Thankyou
August 13, 2025
Reply from Hays Travel - Mary Carroll
Thank you xx
Mary was fabulous as always in booking…
Mary was fabulous as always in booking our holiday we book with her every year
August 8, 2025
Reply from Hays Travel - Mary Carroll
Thank you xx
Reply from Hays Travel - Mary Carroll
Thanks xx
Reply from Hays Travel - Mary Carroll
Thanks Sarah xx
The Hays travel agent
The Hays travel agent, Mary was so very knowledgeable and super helpful with all aspects of my booking. She made everything so easy and covered every aspect of my holiday Booking with a very efficient helpful manner which made me feel very well looked after and I was very grateful to her because everything was put in place ready for a great holiday.
July 25, 2025
Reply from Hays Travel - Mary Carroll
Thanks Burnice hope you both had a fab time x
Mary is an incredibly knowledgeable…
Mary is an incredibly knowledgeable travel agent who makes planning my trips effortless. She offered expert advice, tailored recommendations, and thoughtful details that made a big difference. I highly recommend her for a smooth, stress-free travel experience!
July 16, 2025
Reply from Hays Travel - Mary Carroll
Thanks Ian much appreciated x
Mary was very helpful as usual and got…
Mary was very helpful as usual and got us another great price. Recommend Mary to book with.
July 11, 2025
Reply from Hays Travel - Mary Carroll
Thank you Joanne x
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