It's like having your own personal travel agent right in your pocket. Matthew Stevens has been amazing and helped us book many holidays and is always great with suggestions feedback and inside knowle... See more
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See what reviewers are saying
I made an enquiry with Mathew, one of your personal travel consultants. The enquiry was actioned quickly and professionally. Excellent service and an even better price than what I found online
It is the 2nd time this year I have booked a holiday from Matthew and I have no doubt at all there will be further bookings coming his way from myself, my family /friends. As like before Mathew is fan... See more
Company replied
Mathew from Hays travel was fantastic. Gave him a budget , ideal time and place and he found us many options we could choose from, everything was clearly explained, received all information shor... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Mathew Stevens, LN11, Louth, United Kingdom
- 01507 222040
5.0
Excellent
450 reviews
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Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
1st class service
Matthew gives outstanding service and holiday deals. Very customer focused and looks for whats best for his clients. Very thorough, knowledgeable and nothing is too much trouble. I wouldn't use anyone else.
October 23, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Disney 2026
Mathew helped me book a holiday for myself and other family members after being told we couldn’t do two different bookings by someone else, everything happens for a reason because Mathew was brilliant! Very polite and booked our holiday to Disneyland exactly how we wanted and didn’t rush me whatsoever! Will definitely be booking again in the future!!
Thankyou again!
October 28, 2025
Unprompted review
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Matthew is always prompt with responses…
Matthew is always prompt with responses and the prices are always great. He always friendly and helpful with no job to small.
October 30, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Facebook holiday
I saw the holiday advertised on Facebook and called mathew. Mathew was polite and courteous out our phone conversation and didn’t rush me off the phone and looked at other holidays that I had asked about and got me the best price.
October 28, 2025
I’ve never booked threw fbook before…
I’ve never booked threw fbook before always thought it would be complicated but mathew was absolutely fantastic got a great deal an the process was quick and simple thanks mathew
October 28, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Great comms
Great comms, very responsive, the quickest I’ve ever booked a holiday. Matthew also shared his experiences of hotels. Will book again with Matthew, amazing service.
October 26, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Perfect from start to finish of the…
Perfect from start to finish of the booking, stress free, gave me all advice needed thanks so much will definitely book again with Matthew
October 26, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Mathew was amazing when booking my…
Mathew was amazing when booking my holiday …very informative and helpful …answered all my questions and queries.
Everything was explained throughout my booking …which made it such an easy process …would definitely recommend Mathew
October 26, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Very helpful
Very helpful
Will definitely book again with Mathew service was excellent he was very thorough
October 26, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
My daughter had already booked her…
My daughter had already booked her holiday and we wanted to join. This was made easy and we were also given a discount which was amazing. Thankyou Mathew
October 15, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Fantastic service
Fantastic service! I’ve booked with Hays Travel a few times and Mathew is by far the best I’ve dealt with.
From start to finish, everything was smooth. Thank you mathew.
October 11, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Total serviceMathew was very helpful fantastic…
Mathew was very helpful fantastic service very happy thankyou .
June 18, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Quick helpful knowledgeable service
October 9, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Excellent service
Always easy to deal with Mathew we have used him many times and wouldn’t use anyone else
October 14, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Matthew is simply the best
Matthew is simply the best. He is always available or calls back and the customer care he provides is excellent.
October 7, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
Excellent Mathew @ Hays
Contacted Mathew with the holiday I wanted, he booked it so fast and easy, no stress. Mathew gives great service, and aftersales info, he will even print and send your tickets etc if needed. Contacting him is easy, hes so knowledgeable and efficient. Just a quick message via FB. We've booked a few holidays/ cruises via Mathew, hes fab!
September 28, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
So far so good with Mathew got my a…
So far so good with Mathew got my a cracking deal on a cruise for 2026,
Cheers appreciate it 👍🏻
October 4, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
I was recommended by my boss to book…
I was recommended by my boss to book with this company and the service I received was 100per sent quick response. Really pleased.if this is ur first time booking on line look up mathew stevens at heys travel he will do it all for u x
October 2, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
This is the second year of booking with…
This is the second year of booking with Matthew he's very knowledgeable and helpful he made the booking so easy
October 2, 2025
Reply from Hays Travel - Mathew Stevens
Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.
if you need anything pre-travel, please NEVER hesitate to contact me.
Thank you
Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk
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