Cath was very helpful spent ages looking for a holiday for us finding one that suited Looking forward to our holiday
Company replied
Location
Switch location6 Graham Way, St Tydfill Shopping Centre, CF47 8EG Merthyr Tydfil, GB
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The whole experience from beginning to end of booking was exceptional. Every question I had was answered and the travel agent Leanne went above and beyond to find out the information on the hotel.... See more
Company replied
For the last few years we have been booking with Hays Travel for all our holidays we always get a warm welcome and the staff are very good at what they do,we ask and they provide the answers this tim... See more
Company replied
Cathryn from hays merthyr, was so lovely and was very good booking our new York holiday for 2029. She explained what we needed and even rang back to provide more information. Lovely advisor
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Graham Way, St Tydfill Shopping Centre, CF47 8EG, Merthyr Tydfil, United Kingdom
- 01685634022
4.9
Excellent
596 reviews
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Karli was very helpful and made the…
Karli was very helpful and made the booking stress free.
February 13, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Rhiannon organised everything and…
Rhiannon organised everything and explained step by step what I needed to do. Very friendly and professional. Looking forward to my holiday now.
February 12, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank You for your lovely review
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Amazing service!
Rhysian who looked after us was amazing. Really friendly and made sure we found the perfect holiday. Huge thanks
February 9, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review. Hope you have a fab time, Thank you for booking with me
The lady was very helpfull,nothing was…
The lady was very helpfull,nothing was any trouble for her ,she looked and looked for us to get a holiday that we were looking for ,would definetly go back there again.
January 31, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
We booked our second cruise with Hays…
We booked our second cruise with Hays Travel following the excellent service provided.
ALL staff are very helpful and friendly.
January 30, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank-you for your lovely comments, and choosing us to book your cruise 2nd time again.. really appreciate it :)
Reply from Hays Travel - Merthyr Tydfil
Thank-you for booking with me :) and your lovely comments.. really appreciated Thank-you Cath :)
Excellent service carlie in merthyr…
Excellent service carlie in merthyr store went above and beyond to get us the holiday we wanted
January 25, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Reply from Hays Travel - Merthyr Tydfil
Thank you so much for booking with us
Friendly and professional
Friendly and professional, only problem I had was not being able to pay online because my credit card company questioned the payment, I had to travel 20 miles after work to pay for my holiday. I was not allowed to pay over the phone.
January 29, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank-you for booking with us, sorry you had issues with your card, glad its all sorted :)
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Helpful , quick service
Chloe was really helpful with what i wanted , got the tickets i required and changed the flight times , very quick to respond to messages and emails , i would highly recommend Chloe and will definitely book with her again.
February 3, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you so much for booking :) Hope you both have a fab time, can't wait to hear all about it.
We couldn’t have asked for a more…
We couldn’t have asked for a more friendly service. The staff are great, everything was explained clearly , and we are now all really excited for our next trip, thank you Rhiannon very much appreciated! 😊
February 2, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you beth for your lovely review
Everyone was very helpful not only the…
Everyone was very helpful not only the lady who booked the holiday for us but also the lady who a few days ago had given me the details and also the lady who was able to add her expertise
January 31, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for you lovely review
Rhiannon is a credit to your team .a…
Rhiannon is a credit to your team .a booking done without any fuss .knew exactly what we were looking for and we all came away happy .
Thr merthyr team are a credit to you x
January 30, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you tracy for you lovely review
Pefkos 25Very pleasant and easy experience with…
Very pleasant and easy experience with the agent who I dealt with knew what i wanted helped me through my booking
January 30, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you for your lovely review
Very helpful travel agent she spent a…
Very helpful travel agent she spent a long time looking for a holiday for us
January 30, 2025
Reply from Hays Travel - Merthyr Tydfil
Thankyou for your lovely review
Good advice very helpful staff
January 29, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank You for your lovely review
The lady was very helpful and nothing…
The lady was very helpful and nothing was too much trouble
January 30, 2025
Reply from Hays Travel - Merthyr Tydfil
Thankyou for your lovely review
Helpful
Chloe was very helpful and knowledgeable and very pleasant a credit to your company
January 29, 2025
Reply from Hays Travel - Merthyr Tydfil
Thank you so much and for booking with myself. I hope you have a fab time in Berlin, look forward to hearing about it :)
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