Booked 2 holidays with Michelle Rodde a Hays Travel Consultant. Fantastic service from start to finish. Always there to answer any questions no matter how silly. Would highly recommend Michelle f... See more
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See what reviewers are saying
2nd time booking with Michelle. Friendly, explains the holiday in detail and answers any questions you may have. Highly recommend Michelle and her services.
Company replied
Michelle was amazing from point of contact to the phone call, to go over holiday. Michelle was very thorough with all information. All documents sent while still on the phone. Straight forward booking... See more
Company replied
Michelle is truly fantastic. Normally I would just find and book holidays myself, however this time I found my self booking a family trip for 8 people for a special occasion and things became co... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Michelle Rodde, LS21, Otley, United Kingdom
- 01943 588041
4.9
Excellent
658 reviews
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Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Brilliant service and always booked…
Brilliant service and always booked with her Brilliant agency
April 21, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Excellent service!
Was a little worried as I saw a holiday on Facebook and have never used Michelle or hays travel before - Absolutely nothing to be worried about very easy fast service! The cheap price I saw on the advert was the price I paid. Would definately recommend and will be coming here in future. :)
April 29, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Nothing was too much trouble. Very quick at responding to my initial enquiry. Very happy, would definitely recommend.
April 22, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
It was so easy to be done Michelle…
It was so easy to be done Michelle phoned me straight away and then it was booked so easy don’t have all the stress of doing it yourself as Michelle done it within minutes so thank you so much will definitely book through yous again
April 20, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
We contacted Michelle from hayes travel…
We contacted Michelle from hayes travel as we wanted to book a holiday, from start to finish she was very friendly and professional. She answered all our questions and explained everything that we needed to know. All the information was sent out by email . Would definitely recommend 👌
April 9, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Great service from beginning to end
Great service from beginning to end. All explained as going through booking Holiday, very friendly and polite.
Great service 👏
April 5, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
I've always booked with Michelle
I've always booked with Michelle, everything is so quick, explained properly and I feel at ease booking with her
April 9, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Booking was fine only problem is we’d…
Booking was fine only problem is we’d have preferred tickets been printed off as we’re pensioners and struggling to get it done for us .
April 3, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Booking is so easy
Great quality and easy to book so easy going ,no hassle everything explained questions answered ,great staff we
Just a perfect start can't wait now
March 28, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Fab friendly service saved me a bit on…
Fab friendly service saved me a bit on my jet2 holiday I had found
March 19, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Always use hays travel and they have…
Always use hays travel and they have always been excellent
March 19, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Jo was very helpful and made the whole…
Jo was very helpful and made the whole process easy
March 25, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very helpful and really nice service.
March 26, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Couldn’t recommend Michelle and the…
Couldn’t recommend Michelle and the team enough! Just booked my third holiday with Hays Travel - Michelle Rodde and Libby was amazing, went above and beyond to find our perfect holiday. She was brilliant and was really helpful and offered lots of welcome advice about our holiday
March 26, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Fantastic service
Fantastic service, went over the whole package in detail and explained everything in detail. The booking process was so easy compared to some other companies.
Would highly recommend using Hays travel.
March 23, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
I booked a cruise I wasn’t waiting very…
I booked a cruise I wasn’t waiting very long at all after my original enquiry. Both Michelle and Jo were very happy to help and assured we could get in touch anytime if we have any questions as it’s our first cruise I would highly recommend booking through these guys i have several times now and wouldn’t hesitate to recommend to anyone .
March 23, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
This is the second time I have booked…
This is the second time I have booked with Michelle from hays travel and it’s just an all round easy experience and the customer service is fantastic.
March 17, 2026
Reply from Hays Travel - Michelle Rodde
Thank you for booking with me again :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Everyone's Dream.
Great holiday for a reasonable price. Easy to book. Can't wait. Many Thanks. Sandra H.
February 13, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
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