Booked 2 holidays with Michelle Rodde a Hays Travel Consultant. Fantastic service from start to finish. Always there to answer any questions no matter how silly. Would highly recommend Michelle f... See more
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2nd time booking with Michelle. Friendly, explains the holiday in detail and answers any questions you may have. Highly recommend Michelle and her services.
Company replied
Michelle was amazing from point of contact to the phone call, to go over holiday. Michelle was very thorough with all information. All documents sent while still on the phone. Straight forward booking... See more
Company replied
Michelle is truly fantastic. Normally I would just find and book holidays myself, however this time I found my self booking a family trip for 8 people for a special occasion and things became co... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Michelle Rodde, LS21, Otley, United Kingdom
- 01943 588041
4.9
Excellent
658 reviews
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Hays are very easy to contact
Hays are very easy to contact. Michelle and Libby call you back quickly. Hays make booking a holiday quick and easy.
February 18, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Excellent customer service and seamless…
Excellent customer service and seamless booking as per usual. Michelle and her team are simply the best.
February 18, 2026
Reply from Hays Travel - Michelle Rodde
Thank you so much for booking with me again Helen :-) Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Quick and easy booking process!
The booking process was extremely quick and easy, I messaged Michelle on Facebook, she replied promptly and called me a short time after. Price matched to what was I had seen on the easyJet holidays website with no issues. I would definitely recommend booking with Michelle.
February 17, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very easy to talk to and a lovely lady
Very easy to talk to and explains everything, i made a little mistake on the booking and she sorted it no issue, will definitely book through Michelle again once I've enjoyed our next holiday
February 9, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Stress free holiday booking.
From the minute I messaged Michelle on Facebook to leaving a voice message on the phone the service has been fantastic!
Michelle explained what was included in our holiday in detail.
Highly recommended for stress free holiday booking.
February 12, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Fantastic service
Fantastic service! So fast and efficient and happy to help. Very happy with the service x
February 11, 2026
Reply from Hays Travel - Michelle Rodde
Thank you for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Great experience- holiday booked so…
Great experience- holiday booked so quick and easy. Would use Michelle again
February 11, 2026
Reply from Hays Travel - Michelle Rodde
Thank you for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
10000% recommend!
Fantastic service from Michelle as always! This is the third holiday booked with her and everything is always perfect, would definitely recommend! Thank you again Michelle!
February 9, 2026
Reply from Hays Travel - Michelle Rodde
Thank you for booking with me again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
1st time booking to go abroad …
1st time booking to go abroad Michelle was lovely allowed me to ask any questions I wanted also talked me through everything and booked a holiday off to benidorm for our 1st ever trip abroad
Thank you
February 8, 2026
Reply from Hays Travel - Michelle Rodde
Thank you for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Family holiday
Michelle helped massively with our family holiday. Professional and getting us the best deal in a fantastic location. Definitely recommend talking to Michelle for any future holidays.
June 12, 2025
Reply from Hays Travel - Michelle Rodde
Thank you for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Jo was fabulous
Jo was fabulous. So helpful and great sorting out our cruise and 3 day stay in LA. Thankyou to all the team. As always great holidays , great prices and great service. Until next time 😀
February 3, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with us again and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Happy to book another holiday with…
Happy to book another holiday with Michelle. Every time I book there’s no problems and Michelle does her best to get the right deal for you and your family great service as always
February 1, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with me again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Very helpful
February 1, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle made it very easy to book
Michelle made it very easy to book. Great service and super helpful.
February 1, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with me again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Straight forward and smooth booking…
Straight forward and smooth booking process with Michelle! Will definitely be booking all future holidays with her!
February 1, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Easy to book
Easy to book holiday by phone, looking forward to our holiday. We always use hays.
August 4, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Really friendly and helpful explained…
Really friendly and helpful explained everything
January 30, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle is brilliant
Michelle is brilliant, goes above and beyond when looking for holidays for me and my big family! Couldn’t ask for any better!
January 20, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with me again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
This is my second holiday booked threw…
This is my second holiday booked threw michelle and will continue booking threw michelle she is so helpful friendly and if there's a problem like changing dates or names it's sorted on the day
January 28, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with me again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards
Michelle Rodde
HAYS TRAVEL
01943 588041
Fast efficient and informative
Fast efficient and informative
Covered everything we wanted xx
January 27, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
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