I always book my holidays through Michelle. This time she was away herself and I was redirected to a lovely lady called Jo, who was so helpful. She spent a few minutes telling us about her personal ex... See more
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Booked 2 holidays with Michelle Rodde a Hays Travel Consultant. Fantastic service from start to finish. Always there to answer any questions no matter how silly. Would highly recommend Michelle f... See more
Company replied
2nd time booking with Michelle. Friendly, explains the holiday in detail and answers any questions you may have. Highly recommend Michelle and her services.
Company replied
Michelle was amazing from point of contact to the phone call, to go over holiday. Michelle was very thorough with all information. All documents sent while still on the phone. Straight forward booking... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Michelle Rodde, LS21, Otley, United Kingdom
- 01943 588041
4.9
Excellent
660 reviews
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Great Customer Service & Excellent Prices
Michelle was great, we had trouble finding the right dates but she searched numerous times for us and got us the deal we wanted. Will definitely be using anytime we want to book a holiday. Thanks Again.
January 20, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Really straight forward booking process…
Really straight forward booking process with a big group booking. Michelle made everything real simple and easy work. Will be using her again 😀
January 17, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
We saw a holiday on Michelles facebook…
We saw a holiday on Michelles facebook page. Rang with dates and airport we wanted and was all booked and sorted very quickly with no messing about or any hidden extra costs like a lot of travel agents have e.g luggage and transfers.
We have used michelle before and will use again in the future. Thanks
January 18, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Price
Customer service was very good 👍
Price not so much but definitely good for no deposit
January 10, 2026
Reply from Hays Travel - Michelle Rodde
Thank you for selecting and sending through a screenshot from the JET2 website of the exact holiday you wanted to book through Hays Travel using our Zero Deposit promotion. Please do not hesitate to contact me if you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Easy to book
Easy to book, friendly and knowledgeable, I was given all the info I needed.
January 9, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle was very help full she made…
Michelle was very help full she made she she told you all what was in the hotel what you got in your room and if they was any small print
January 12, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Great agent to book through
This is the third holiday I’ve booked through Michelle. Each time has been quick, professional and very easy. Michelle is friendly and manages to find amazing deals!
January 9, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Brilliant from start to finish thank…
Brilliant from start to finish thank you for everything you did for our family
December 22, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very friendly talks through everything…
Very friendly talks through everything and takes time to explain if you’re not sure on something
January 1, 2026
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Nice and easy hassle free
December 28, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
great easy booking experience
great easy booking experience, Michelle was really friendly and helpful, will definitely be booking with her again!!
December 8, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
At first the holiday I wanted didn’t…
At first the holiday I wanted didn’t have any 6 person cabins available but our travel agent explained that they do become available and she would call me if one popped up. Well it did and Rachael called me immediately and I booked. Rachael was really knowledgeable having been on multiple cruises herself and was able to answer all my questions thoroughly. There was no pressure to book extras and intact we come to the conclusion that the drinks packages were not for us. Great experience using Hays and I would highly recommend.
December 7, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel. Please do not hesitate to contact either myself or Rachael should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Easiest booking I’ve ever done
Easiest booking I’ve ever done. Thank you. I saw an advert on FB, messaged and someone called me within a few hours, sent me a payment link and that was it.
Superb service.
December 8, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Easy and Simple
So easy to book, received a call back at a time convenient to me. The different options were offered and clearly explained. Payment terms explained and payment process was clear. Would definitely use again for my next holiday
November 26, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle is truly fantastic
Michelle is truly fantastic.
Normally I would just find and book holidays myself, however this time I found my self booking a family trip for 8 people for a special occasion and things became complicated and confusing, with changing prices and unclear information.
So I messaged Michelle asking for help.
She was so helpful, made everything super clear and got us the best price.
Nothing to was too much to ask and all questions answered.
I will absolutely be using her again.
December 3, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Fantastic service
Fantastic service. This is the 2nd time we’ve used Michelle and it’s been an easy process both times
November 29, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
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