I always book my holidays through Michelle. This time she was away herself and I was redirected to a lovely lady called Jo, who was so helpful. She spent a few minutes telling us about her personal ex... See more
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Booked 2 holidays with Michelle Rodde a Hays Travel Consultant. Fantastic service from start to finish. Always there to answer any questions no matter how silly. Would highly recommend Michelle f... See more
Company replied
2nd time booking with Michelle. Friendly, explains the holiday in detail and answers any questions you may have. Highly recommend Michelle and her services.
Company replied
Michelle was amazing from point of contact to the phone call, to go over holiday. Michelle was very thorough with all information. All documents sent while still on the phone. Straight forward booking... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Michelle Rodde, LS21, Otley, United Kingdom
- 01943 588041
4.9
Excellent
660 reviews
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Quick and simple to book
November 25, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle was extremely helpful nothing…
Michelle was extremely helpful nothing was to much bother for her definitely recommend
November 25, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Everything was so smooth
Everything was so smooth, answered every single question I had with complete ease, Made the whole experience of booking absolutely joyful!
Can’t wait to book another now
November 25, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Great customer service
The lady who helped book my holiday was understanding of my questions & needs.
She was so helpful with information & helping me choose the right options that best suit my family.
November 25, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle is easy and great go talk too
Michelle is easy abd great go talk too
She makes it very personal and nothing is an issue
November 17, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
3rd time booking with Michelle Rodde @…
3rd time booking with Michelle Rodde @ hays travel. Amazing as always, would never use anyone else
November 20, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with me again and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very friendly
Very friendly, nothing to much trouble excellent professional service by Michelle and libby will definitely use them again 😎😎😎😎
November 7, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Easy to book
Was easy to book a holiday with them and they helped so much thank you
November 15, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Very helpful staff whole process was…
Very helpful staff whole process was very simple
November 12, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact either myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
First time booking
My first time booking with hays and it was a good experience and was given lots of info and first hand experience of going on a cruise with lots of useful hints and tips and would definitely book with hays again
November 8, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact myself or Jo should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Booked through michelle she was…
Booked through michelle she was fantastic couldn’t help me any more then she did would highly recommend anyone using her
November 7, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Good service polite pleasant person…
Good service polite pleasant person other end of the phone ,good info and always answers all my questions .
November 8, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Amazing
Very quickly to respond to my query, very knowledgeable in her field, will definitely be coming back to Michelle to book my next holiday
November 7, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Absolutely the easiest booking too date…
Absolutely the easiest booking too date ! Exactly what I asked for booked within minutes after sending a message I received a phone call .. five star 🌟
October 24, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Michelle was very helpful
Michelle was very helpful and made it feel like a personal experience
October 23, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact me should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Great value holiday
Was an absolute great deal on a holiday rang me straight back booking was so easy went through everything with me. Holiday was booked with ease friendly and helpful will definitely use in the future again.
October 28, 2025
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
Reply from Hays Travel - Michelle Rodde
Many thanks for booking with Hays Travel and for your lovely review. Please do not hesitate to contact myself or Libby should you require any further assistance.
Kind regards,
Michelle Rodde
HAYS TRAVEL
01943 588041
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