Hays Travel - MirfieldReviews 

426
TrustScore 5 out of 5

4.9

Huddersfield Road, WF14 8AN Mirfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have always been satisfied with the excellent service the Mirfield branch has provided. All staff are friendly cheerful and patient! It's a happy place to visit which we believe is down to excellen... See more

Company replied

Rated 5 out of 5 stars

We have found both Chris and Rachel at the Mirfield branch very helpful and professional, going to great lengths exploring every avenue to make our holidays and adventures tailored to our needs. We do... See more

Company replied

Rated 5 out of 5 stars

Lovely staff that help you with any queries as well as making sure you know everything you need to know. Would recommend to everyone to book their holidays at Hays Travels - big thank you to Bronte fo... See more

Rated 5 out of 5 stars

Rachel was extremely helpful, pleasant and very efficient. She was totally on top of her job and we felt very confident in her. She has forward planned to be in touch with us nearer to our departur... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Huddersfield Road, WF14 8AN, Mirfield, United Kingdom

  • 01924919365

4.9

Excellent

TrustScore 5 out of 5

426 reviews

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4.9

All reviews

(426)

118,537 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clara was very patient and did…

Clara was very patient and did everything to get us the best deal

June 30, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you for your kind words and positive feedback; we're so pleased Clara was able to find you the best deal! We look forward to seeing you in branch again soon :)

Rated 5 out of 5 stars

Friendly

Friendly, efficient and helpful staff

June 14, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you Gail! We hope you have a lovely holiday! :)

Rated 5 out of 5 stars

Great service!

Great service!

June 26, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you for taking the time to complete this feedback – we really appreciate your thoughts! :)

Rated 5 out of 5 stars

Excellent service as always!

We have always been satisfied with the excellent service the Mirfield branch has provided. All staff are friendly cheerful and patient! It's a happy place to visit which we believe is down to excellent leadership under Chris!

June 19, 2026
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Reply from Hays Travel - Mirfield

Thank you for taking time to leave us such great feedback! It was a pleasure to book your holiday and we hope you have a lovely time! :)

Rated 5 out of 5 stars

Excellent

We have found both Chris and Rachel at the Mirfield branch very helpful and professional, going to great lengths exploring every avenue to make our holidays and adventures tailored to our needs. We do and will continue to recommend Hay's at Mirfield to family and friends. PR & JA Green

June 6, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Hi! Thank you so much for taking the time to complete this — it really means a lot to us.
It’s our pleasure, from everyone here at Hays Travel Mirfield 😊

Rated 5 out of 5 stars

Hays Mirfield Branch

Rachel at the Mirfield branch found us the perfect holiday at the right price. This was one week before flying out.

May 30, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Hi Michael

It was a pleasure booking your holiday. I Hope you are having a great time.

We really appreciate you taking the time to complete this.

Kind Regards

Rachel :)

Rated 5 out of 5 stars

Very friendly and helpful staff we got…

Very friendly and helpful staff we got the holiday we wanted.Avery pleasant experience.

June 4, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Hi Sheila

We really do appreciate it, Thank you for taking the time to do this

Kind Regards

Hays Travel Mirfield :)

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

June 7, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you for taking the time to leave a review; we're so pleased you enjoyed your experience and hope to see you in branch again soon.

Rated 5 out of 5 stars

dream holidays can come true

booking process made simple with the experienced service provided by enthusiastic staff making your holiday dream come true

June 4, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you so much for your lovely review! We're so pleased that you valued your experience with Hays Travel Mirfield, we know Clara loved booking your holiday for you. Have an amazing time, we can't wait to hear all about it when you return :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Friendly and informative
Bronte jumped through hoops to find our perfect holiday
Price matched with TUI
One of the best things about using a store in person is you can ask as many questions as you need to

June 3, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you for taking the time to leave a review - we're so happy you love booking in store with us and hope you have an amazing trip!

Rated 5 out of 5 stars

Excellent a nice experience.

Clara was a pleasure to be served by. Very efficient. Listened to our needs and provided 3 or 4 alternative holidays that satisfied our requirements.

June 3, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you for taking your time to leave this lovely review! We are happy to hear you had a great experience and hope to see you back again soon. :)

Rated 5 out of 5 stars
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you for taking the time to leave us a review! We're glad you had a pleasant experience with us, and hope to see you in branch again soon.

Rated 4 out of 5 stars

Pleasent appeared reliable and…

Pleasent appeared reliable and compitant. The process was quick.

May 21, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Desideria,

We're glad to hear your experience was pleasant and efficient. Thank you for your feedback.

Kind Regards
Hays Travel Mirfield

Rated 5 out of 5 stars

Very helpful and explained everything…

Very helpful and explained everything step by step. Listening to all our needs.

May 20, 2026
Hays Travel - Mirfield logo

Reply from Hays Travel - Mirfield

Thank you for taking the time to leave us a review - we're so happy you enjoyed our service! We hope you have a lovely holiday and look forward to seeing you again soon in branch.

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